The shop in Blyth was well laid out and the staff were very knowledgeable about their stock and the comparisons between the different manufacturers of the bed bases, mattresses, etc. More importan... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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We went into the showroom and had a chance to look around before someone came over to help and when he did he was great. He explained everything and gave us time to think I would definitely recommend... Voir plus
L'entreprise a répondu
Good customer experience from start to finish. Shop staff were very helpful and provided sound advice. The delivery and installation team of Adam & Matty were first class.
L'entreprise a répondu
From entering shop to delivery of bed everything went really smoothly. Kept well informed of progress and delivery on time. Everyone from bed specialist in shop to delivery men helpful and courteous... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Blyth
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, Royaume-Uni
- 1670351535
4,8
Excellent
218 avis
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Very nice helpful lady we haven't…
Very nice helpful lady we haven't received the bed yet
13 septembre 2026
Réponse de Bensons For Beds - Blyth
We appreciate your kind words about our team member. We hope you receive your bed soon and are delighted with it.
Team Bensons
Good selection of beds and excellent customer service
The shop in Blyth was well laid out and the staff were very knowledgeable about their stock and the comparisons between the different manufacturers of the bed bases, mattresses, etc. More importantly the shop assistant listened to what we wanted and showed us the relevant stock.
Prices were competitive and reasonable value. A delivery lead time of 3 weeks was fine.
We needed to adjust our order a couple of days afterwards and it was done without fuss having checked that it could be done.
13 septembre 2026
Réponse de Bensons For Beds - Blyth
We're so pleased to hear about your excellent experience in our Blyth shop! It's wonderful that our team was knowledgeable and listened to your needs, helping you find the perfect items. We're also glad we could adjust your order so smoothly.
Team Bensons
Helpful service without being over powering
We went into the showroom and had a chance to look around before someone came over to help and when he did he was great. He explained everything and gave us time to think I would definitely recommend to a friend and the delivery service was pain free. Great job guys
13 septembre 2026
Réponse de Bensons For Beds - Blyth
Hello Carl,
Thank you for the fantastic feedback! 😊 We're delighted to hear you had the opportunity to browse at your own pace before receiving help. It's great that our team member took the time to explain everything clearly and gave you space to make the right decision. We're also pleased the delivery went smoothly and stress-free. Thanks for your recommendation and kind words. Enjoy your new purchase,
Megan | Customer Care Specialist⭐
very easy to understand and good sales…
very easy to understand and good sales person
10 septembre 2026
Avis spontané
Awful.customer service
Awful.customer service. Poor communication post sales and was sold a bed and mattress that are not compatible. Impossible to get anything sorted just keep passing from person to person. Avoid please
10 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Blyth
Hello Tom,
Thank you for your feedback. We are very sorry to hear about your experience and apologise for the frustration caused by the service you received.
We understand how disappointing it must be to feel that your concerns have not been resolved, particularly when you believe the bed and mattress supplied are not compatible.
We would like the opportunity to investigate this matter further and have requested your order details via our review response. Once we receive this information, we will review your case with the relevant team and look into the concerns you have raised.
We apologise again for the inconvenience caused and hope to hear from you soon so that we can assist further,
Megan | Customer Care Specialist
Good customer experience from start to…
Good customer experience from start to finish. Shop staff were very helpful and provided sound advice. The delivery and installation team of Adam & Matty were first class.
7 septembre 2026
Réponse de Bensons For Beds - Blyth
Thank you for your wonderful feedback! We're delighted to hear that your experience with us was excellent from start to finish. It's fantastic to know that Adam and Matty provided helpful and sound advice, and that our delivery and installation team offered first-class service. We truly appreciate your kind words!
Team Bensons
Réponse de Bensons For Beds - Blyth
Hi Lesley,
Thank you for your review! 😊 We're delighted to hear that our in-store team was helpful and that our delivery team provided prompt and courteous service. Delivering a friendly and seamless experience from showroom to home is exactly what we aim for. We really appreciate your feedback and thank you for choosing us. Enjoy your new purchase,
Megan | Customer Care Specialist
Excellent service
From entering shop to delivery of bed everything went really smoothly. Kept well informed of progress and delivery on time.
Everyone from bed specialist in shop to delivery men helpful and courteous. Would definitely recommend.
28 août 2026
Friendly efficient service
Friendly efficient service. Bed arrive 3 weeks before expected delivery date.
23 août 2026
Réponse de Bensons For Beds - Blyth
Hi Jeremy,
Thank you for your feedback! 😊 We're delighted to hear you received friendly and efficient service. Even better, your bed arrived three weeks earlier than expected... now that's the kind of surprise we love to deliver! 🚚🎉
Thanks for choosing us, and we hope you're already enjoying some extra nights of well-earned comfort,
Megan | Customer Care Specialist🛏️
Great welcome from Ben who was really…
Great welcome from Ben who was really helpful and very knowledgeable. There was no pressure but he was extremely helpful when we chose our new bed. Thank you
18 août 2026
Réponse de Bensons For Beds - Blyth
We're so pleased to hear you had such a positive experience and received a great welcome. It's wonderful that our team member was helpful and knowledgeable, making your bed selection process easy and pressure-free.
Team Bensons
we bought a mattress in the Blyth…
we bought a mattress in the Blyth branch.
Lisa and her colleague could not be any more helpful.
They did NOT push us to purchase the most expensive one, we started at the cheaper end. But loved the Tempur. They had all the time in world to assist us.
31 juillet 2026
Réponse de Bensons For Beds - Blyth
Thank you for your wonderful review! We're delighted to hear that our team in Blyth was so helpful and took the time to assist you in finding the perfect mattress. We're especially pleased that you loved the Tempur and felt no pressure during your visit.
Team Bensons
Good choice of mattresses and great service.
From visit to showroom to delivery of mattress service was really good. Information given in showroom was really helpful and delivery was made with care and attention. Would recommend this company. Mattress is very comfortable right from first night.
2 août 2026
Réponse de Bensons For Beds - Blyth
Thank you for your wonderful feedback! We're delighted to hear that your experience, from visiting our showroom to the delivery of your mattress, was so positive. It's great to know our team provided helpful information and that your delivery was handled with care. We're especially pleased you're enjoying a comfortable night's sleep right from the start!
Team Bensons
Great store with exceptional customer…
Great store with exceptional customer experience. Good range of products and no time constraints or pressure sales techniques.
Recommend.
27 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Blyth
Thank you for your wonderful review! We're delighted to hear that you had an exceptional customer experience with us. It's fantastic to know that you appreciated our good range of products and felt no pressure from sales techniques. We truly appreciate your recommendation!
Team Bensons
Réponse de Bensons For Beds - Blyth
Thank you for your lovely feedback! We're so pleased to hear that our sales team was helpful and that your bed was delivered on time as promised. We really appreciate your comments and hope you enjoy your new bed for years to come! 😊
Friendly staff we were given a lot of…
Friendly staff we were given a lot of information then left to browse the store .no pushy salesperson just allowed to take our time and make the right choice ,with no pressure .
19 juillet 2026
Réponse de Bensons For Beds - Blyth
We're so pleased to hear that our staff were friendly and provided you with plenty of information. It's wonderful that you felt no pressure and had the time to make the right choice.
Happy Shopper
When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and pillows which was great. We then sat down with Lisa, who answered all of our questions, knew all the products very well, and I bought my choice of mattress. Sweet dreams soon I hope😀 excellent service from Lisa and from Ben
2 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Blyth
We're so pleased to hear about your excellent experience in our store! It's wonderful that our team provided such helpful and knowledgeable assistance, allowing you to browse at your leisure and find the perfect mattress. We hope you have sweet dreams!
The sales assistant was extremely…
The sales assistant was extremely helpful ( Lisa ). She gave us the time that we needed to make the correct choice.
17 juillet 2026
Réponse de Bensons For Beds - Blyth
We're so pleased to hear that our sales assistant was extremely helpful. It's wonderful that they gave you the time you needed to make the correct choice. Thank you for your feedback!
Team Bensons
Fantastic Bensons
Customer service excellent staff very helpful and aftercare excellent too . Delivery on time with very caring staff. Mattress taken to room with great care of property . .
6 juillet 2026
Réponse de Bensons For Beds - Blyth
We're so pleased to hear about your excellent experience with our customer service and aftercare. It's wonderful that your delivery was on time and handled with such care for your property.
Réponse de Bensons For Beds - Blyth
We're so pleased our team member was exceptionally helpful. Thank you for your kind words!
Excellent, professional and friendly service
Ben at the Blyth store was very helpful, informative and knowledgable and very friendly. Great customer service. Andy Mac and Andy P delivered and took away the old mattress quickly, cleanly, were very polite and friendly and kept me informed all the way on day of delivery. Can’t rate them all highly enough!
19 juin 2026
Réponse de Bensons For Beds - Blyth
We are so pleased to hear you had such a great experience with our team! It's wonderful that they were helpful, informative, and provided excellent customer service. Thank you for your high recommendation!
Team Bensons
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