The shop in Blyth was well laid out and the staff were very knowledgeable about their stock and the comparisons between the different manufacturers of the bed bases, mattresses, etc. More importan... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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We went into the showroom and had a chance to look around before someone came over to help and when he did he was great. He explained everything and gave us time to think I would definitely recommend... Voir plus
L'entreprise a répondu
Good customer experience from start to finish. Shop staff were very helpful and provided sound advice. The delivery and installation team of Adam & Matty were first class.
L'entreprise a répondu
From entering shop to delivery of bed everything went really smoothly. Kept well informed of progress and delivery on time. Everyone from bed specialist in shop to delivery men helpful and courteous... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Blyth
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, Royaume-Uni
- 1670351535
4,8
Excellent
218 avis
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Great customer service
Great customer service and professionalism from the assistant manager who served us. Very happy with the service and product.
26 janvier 2026
Réponse de Bensons For Beds - Blyth
We appreciate you sharing your positive experience! We're happy to hear that you were very satisfied with our team member's service and our product.
Réponse de Bensons For Beds - Blyth
We appreciate you sharing! We are so glad that you found our staff helpful, friendly, and knowledgeable during your visit with us.
staff were all very polite and very helpfull.
staff were all very polite and helpfull.
22 janvier 2026
Réponse de Bensons For Beds - Blyth
We appreciate you sharing! We are so glad that you found our staff polite and helpful during your visit with us.
Ben was very helpful and informative
Ben was very helpful and informative, he explained things clearly and was friendly and not pushy. First class customer service throughout. Highly recommended!
20 janvier 2026
Réponse de Bensons For Beds - Blyth
We're happy to hear that the information provided was helpful and clear. It's great to know that you received first-class customer service and a friendly, pressure-free experience. Thanks!
Réponse de Bensons For Beds - Blyth
We're delighted you had a fantastic experience with our salesman and delivery service. Thank you for your positive feedback!
Great bed
We were able to spend time looking, the sales assistant was very helpful but not pushy. He explained the different options clearly and arranged the delivery on a day to suit us. My daughter loves the bed.
18 janvier 2026
Réponse de Bensons For Beds - Blyth
We're happy to hear that you had time to browse and that our sales assistant was helpful without being pushy. We're also glad the delivery suited you and your daughter loves the bed!
Very knowledgeable staff
Very knowledgeable staff, extremely helpful. Quick delivery time and helpful delivery staff.
18 janvier 2026
Réponse de Bensons For Beds - Blyth
We're happy to hear our knowledgeable and helpful staff provided a great experience! We appreciate your feedback regarding the quick and helpful delivery.
Great value & service
We were very pleased with the service we received from Lisa in the store . She was very helpful and was able to assist us with our choices.
The offers were great and we purchased 2 beds because of this. The fact that we can delay delivery was good too and we are in the process of moving house.
12 janvier 2026
Réponse de Bensons For Beds - Blyth
We're pleased to hear that you were happy with the assistance you received in our store. It's great that our offers allowed you to purchase two beds and that delaying delivery is helpful during your move.
From walking into showroom help was on…
From walking into showroom help was on hand. Lisa was very knowledgeable, friendly and made it easy for us to choose our new matress
4 janvier 2026
Réponse de Bensons For Beds - Blyth
We appreciate you sharing your experience. We are happy to hear that our team offered helpful assistance and expertise in choosing your new mattress.
Easy friendly service
Lisa helped us choose without being too pushy like some can get and very friendly. Looking forward to receiving our new bed. Thank you
14 janvier 2026
Réponse de Bensons For Beds - Blyth
We're happy to hear that you felt comfortable during the selection process. We appreciate your kind words and thank you for your business. We hope you enjoy your new bed!
Réponse de Bensons For Beds - Blyth
We're happy to hear that we could assist you in selecting your new bed and mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent customer service
Excellent customer service
We purchased a bed last month. We’re so happy we purchased another
30 décembre 2025
Réponse de Bensons For Beds - Blyth
We're happy to hear that you had an excellent experience with our customer service! Thank you for your repeat business; we appreciate it very much. Thank you for your positive review – Lauryn at Customer Care 💜
Davey
Davey, the store manager was absolutely brilliant. Made the process easy and stress free with no pressure to buy
30 décembre 2025
Réponse de Bensons For Beds - Blyth
We’re so pleased to hear Davey made the process easy and stress-free, with no pressure to buy. Thank you for your positive review – Lauryn at Customer Care 💜
Absolutely brilliant service from BfBs.
Absolutely brilliant service from BfBs Blyth. Ben and Davy were excellent, really informative, friendly and didn’t push a sale at all. Willing to ring up a Sealy rep when I had questions they couldn’t answer. Felt supported and confident in making a decision on a mattress - it’s a big deal that you have to live with daily, so you don’t want to get it wrong! I visited a couple of times to lie on the mattresses (and tried other mattresses elsewhere too) but found the right mattress - a Sealy Brontë - and service in Blyth.
Mattress is DELIGHTFUL. Delivery was smooth and professional. And I look forward to going to bed. Also bought an Igel contour pillow - love it. Really firm and supports in the right spots. Wish I’d bought 2 with the Black Friday discount, as I can’t justify another at full price.
Overall a really good experience and I wouldn’t hesitate to recommend Davy, Ben and the team to anyone.
4 décembre 2025
Réponse de Bensons For Beds - Blyth
We're happy to hear that you had such a positive experience with our team. It's great to know that you felt supported and confident in choosing your mattress. We appreciate your recommendation and are so glad you're enjoying your new Sealy Brontë and Igel pillow! Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service
Excellent service from walking into the store to the delivery. Everyone was very helpful, we weren’t pressured into ordering anything but were given useful information and advice. The delivery was earlier than expected but the drivers contacted me to check this would be acceptable.
27 novembre 2025
Réponse de Bensons For Beds - Blyth
Thank you for your lovely feedback, Lisa! We are so pleased to hear that the service in store to delivery has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Easy and friendly service
Easy and friendly service! Took less than half an hour to organise! Sales assistant helpful and efficient
26 novembre 2025
Réponse de Bensons For Beds - Blyth
We're happy to hear that you found our service easy and friendly! We appreciate your feedback regarding the efficiency of our sales assistant and the speed of the process.
Until next time, take care,
Megan at Customer Care!
Great display on entering the store
Great display on entering the store. Approached by a lovely chap, very knowledgeable, recommended which bed would be good for my hip condition. Answered all the questions professionally. Recommended additional products and gave a very professional service.
12 novembre 2025
Réponse de Bensons For Beds - Blyth
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
We were allowed to browse before being…
We were allowed to browse before being asked if they could help. No hassle. Lots of advice given.
5 novembre 2025
Réponse de Bensons For Beds - Blyth
We’re so pleased you had a relaxed browsing experience with plenty of helpful advice when you needed it. That’s exactly the balance we aim for—no pressure, just support to help you find the perfect choice!
Thank you for your positive review Kathleen – Lauryn at Customer Care 💜
Customer service bar none
We received great advice when purchasing our mattress and did not feel pressurised in any way.
On the day of our delivery we got plenty of notice of when the delivery would be made. The two gents who delivered the mattress were friendly and accommodating. We'll done Bensons excellent service.
31 octobre 2025
Réponse de Bensons For Beds - Blyth
We're happy to hear that you received great advice without feeling pressured during your mattress purchase. It's great to know our delivery team was friendly and accommodating, providing excellent service. Thank you for your feedback,
Megan at Customer Care
New bed was needed
Really helpful staff, very friendly, looking forward to getting my new bed
6 octobre 2025
Réponse de Bensons For Beds - Blyth
We're so happy to hear that our staff was helpful and friendly. We hope you enjoy your new bed. Thank you for the positive feedback, Megan at Customer Care
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