From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
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Lisez les avis des autres
Tracy was very helpful and knowledgeable, helped us choose the right bed combination for our needs and budget.
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and p... Voir plus
L'entreprise a répondu
The bolton gate store was recommended to me by family due to the friendly and helpful ladies there. Myself and my daughter received a warm welcome and was shown around the store to look at various opt... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Bolton
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, Royaume-Uni
- 1204385226
4,8
Excellent
386 avis
Demande des avis aux clients
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Great service
Thorough, helpful and informative in store. Products arrived on time as agreed, I was kept informed throughout the delivery process and am very happy with the new bed.
16 février 2026
Réponse de Bensons For Beds - Bolton
We're so glad to hear that you found our team thorough, helpful, and informative. It's great to know your products arrived on time, and that you were kept informed throughout the delivery process. Thank you for your positive review – Lauryn at Customer Care 💜
We are loving our new mattress
We are loving our new mattress. Well worth going to Bensons to pick them and delivery was an ideal time. Thanks a lot to you.
16 février 2026
Réponse de Bensons For Beds - Bolton
We're delighted you are loving your new mattress and that our delivery met your needs. Thank you for choosing us; we appreciate your positive feedback!
Réponse de Bensons For Beds - Bolton
Thank you for your positive feedback regarding our great service.
Friendly and courteous service.
Zam served me when I was buying a new pillow.
He was friendly, courteous and helpful.
I have no hesitation in recommending Bensons for beds.
14 février 2026
Avis spontané
Réponse de Bensons For Beds - Bolton
We're so happy to hear that our staff member was friendly, courteous, and helpful while you were buying a new pillow! We appreciate your recommendation.
Stewart - Bensons Team
Good service
12 février 2026
Réponse de Bensons For Beds - Bolton
Thank you for your positive feedback regarding our service.
Superb experience as first time…
Superb experience as first time customers of BfB. Extremely helpful in the shop, not being pushy and answering our questions and providing useful info on how to.operate an ottoman- with the mattress remaining on top!
2 février 2026
Réponse de Bensons For Beds - Bolton
We're happy to hear that you had a superb first experience with us! It's great to know that our team was helpful and provided useful information without being pushy. Thank you for your positive feedback.
We dealt with three different staff…
We dealt with three different staff (Chloe, Glenn and Brittany). They were all very well informed and answered our many questions. We were very impressed by the quality of Benson's training.
30 janvier 2026
Réponse de Bensons For Beds - Bolton
Thank you for your fantastic review! We’re delighted to hear that Chloe, Glenn and Brittany all provided such knowledgeable and helpful service. It’s wonderful to know they were able to answer all your questions and leave such a positive impression. Your kind words about the quality of our training mean a great deal to us. Thank you for taking the time to share your experience,
Megan at Customer Care💜
Great
Staff in shop excellent. Fantastic, knowledgeable service. No pressure selling. Bed ordered promptly and delivered on time.
29 janvier 2026
Réponse de Bensons For Beds - Bolton
Thank you so much for your lovely feedback Janet! 😊 We’re delighted to hear you received fantastic, knowledgeable service in‑store with no pressure. It’s great to know your bed was ordered promptly and delivered right on time. We really appreciate you choosing us,
Megan at Customer Care
Good customer service
Good customer service at the shop. Helpful advice given on purchasing a mattress. Delivery was arranged for a convenient day and I was given a 2 hour delivery slot. The mattress was delivered on time by courteous and friendly delivery staff and they were able to take away my old mattress.
29 janvier 2026
Réponse de Bensons For Beds - Bolton
We're happy to hear that you found our customer service helpful and received useful advice when choosing your mattress. It's great that the delivery was convenient and the team was courteous, also removing your old mattress.
Helpful and knowledgeable staff
We shared our specification with Brittany on arrival and she was able to direct us to 4 options that met those needs. She was patient, knowledgeable and very helpful
28 janvier 2026
Réponse de Bensons For Beds - Bolton
We're happy to hear that you received such great assistance! It's wonderful that our team member was able to help you find the perfect options with patience and knowledge.
Monty was very friendly and extremely…
Monty was very friendly and extremely helpful he explained everything to us really well and got us a good deal.
14 janvier 2026
Réponse de Bensons For Beds - Bolton
We appreciate you sharing your experience! We're happy to hear that our employee was very friendly and extremely helpful and got you a good deal by explaining everything well.
The shop had only just opened when we…
The shop had only just opened when we got there and we were seen immediately. I explained what I wanted to see and was taken to various areas in the showroom. I was encouraged to lie on the bed before making my purchase. I'm just looking forward to the mattress being delivered.
26 janvier 2026
Réponse de Bensons For Beds - Bolton
We're glad you enjoyed your experience in our showroom. We aim to provide a helpful and relaxed environment. Thank you for the positive feedback, and we hope you enjoy your new mattress!
Réponse de Bensons For Beds - Bolton
We appreciate you sharing that our team was friendly and helpful! We are so glad that you had a positive experience.
Réponse de Bensons For Beds - Bolton
We appreciate your positive feedback! We are so glad to hear our staff was helpful; it means a lot to us that you had a good experience.
Réponse de Bensons For Beds - Bolton
We're glad you had a fantastic experience with our team member! We appreciate your positive feedback and time.
Brittany at Bolton Gate Retail Park
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and professional manner. Brittany was never at all pushy at any stage. We felt completely relaxed throughout our visit and never once felt under any pressure to make our purchase.
Well done Bensons and thank you Brittany for all your help and advice, you are a credit to the company 👏
27 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Bolton
Thank you so much for sharing your experience Elaine! We’re thrilled Brittany made your visit relaxed and informative. She’ll be delighted to hear your kind words—she really is a credit to the team! We truly appreciate your feedback.
Megan at Customer Care
Helpful and freindly staff
Staff particularly Brittany were really helpful. Contacted me when they said they would and answered all questions I had.
1 janvier 2026
Réponse de Bensons For Beds - Bolton
Thank you for your feedback! We’re so pleased Brittany was able to help and keep you updated as promised. It’s great to know all your questions were answered—exactly the service we aim to provide!
We’d love to serve you again in the future.
Megan at Customer Care
Réponse de Bensons For Beds - Bolton
We appreciate your recommendation! We're glad you had a great experience with our company.
First Class Service - From in store choice and helpful sales…
From in store choice and helpful sales staff to delivery on specified day and time slot.
Communication was very good prior to delivery.
17 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Bolton
We appreciate you sharing your positive experience, from the selection in our store and our helpful sales team to the timely delivery and communication.
Chloe the Store Manager is excellent
Chloe the Store Manager is excellent. Chloe offers bespoke advice and guidance. The store staff are polite, friendly and helpful.
2 décembre 2025
Réponse de Bensons For Beds - Bolton
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team members helpful and friendly and that you received excellent advice.
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