Subash was incredibly helpful!!! Talked me through the whole process and made us feel accommodated and welcome, let us try all mattress with no rushing and let us take our time so the whole process wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB
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Lisez les avis des autres
We have not yet received our new mattress but we're very impressed with the salesman Simon at the Bury store. He wasn't pushy but very helpful, friendly and informative. We went away after trying o... Voir plus
Yasmin was so helpful and nothing was to much trouble, she made you feel as if you have know her for years ,she was an excellent sales woman very cheerful, thank you so much Yasmin ❤️
L'entreprise a répondu
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bury
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, Royaume-Uni
- 1617615440
4,9
Excellent
362 avis
Demande des avis aux clients
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Excellent all round service.
From start to finish very happy with the service. Very helpful salesman and not pushy at all. Emails kept us up to date with our order and delivery. Very helpful delivery guys who didnt give up to get the job done. Thank you Bensons For Beds Bury highly recommend.
14 février 2026
Réponse de Bensons For Beds - Bury
We're happy to hear you were very pleased with the service, from the helpful and not pushy salesperson to the delivery team's dedication. It's great that our emails kept you informed. We appreciate your recommendation.
Stewart - Bensons Team
Didn’t phone at all
Didn’t phone at all, just turned up.
Delivered goods, no mention about leaving in bedroom. Mattress left downstairs, had to get upstairs myself.
Appeared to be in a hurry.
10 février 2026
Avis spontané
Réponse de Bensons For Beds - Bury
We regret the delivery did not meet expectations. We're sorry there was no call ahead, and the mattress was left downstairs. We'll review our procedures to improve. Thanks for your feedback. Michael @ Team Bensons
Buying A Mattress From Benson's Is A Delight
The staff were just excellent. They let us take our time so that we could buy exactly what we felt was the best product for us. Very good service all round.
6 février 2026
Avis spontané
Réponse de Bensons For Beds - Bury
We appreciate your positive feedback! We're happy to hear that our staff provided excellent service by allowing you the time to choose the best product for you.
Great buying experience
Communication fantastic, delivery on time, Chris and James very helpful. Would not hesitate to buy from Bensons again
9 février 2026
Réponse de Bensons For Beds - Bury
We're happy to hear that the communication and delivery met your expectations! We appreciate your positive feedback regarding the helpfulness of our team.
Simon and his staff were great and…
Simon and his staff were great and professional at the bury store.
22 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Bury
We're glad you found our team at the Bury store professional. Thank you for your positive feedback and for sharing your experience.
Réponse de Bensons For Beds - Bury
We are happy to learn that you received excellent service from beginning to end. Thank you for your positive feedback; we appreciate it.
Top service
Gave us choice gave us ideas was very helpful indeed in making the right choice and gave us an honest opinion Thank you Simon
3 février 2026
Réponse de Bensons For Beds - Bury
Thank you for the lovely feedback Mr Sykes! 😊 We’re so glad Simon could offer great ideas, honest advice, and help you make the right choice. He’ll be delighted to hear your kind words!
Looking forward to seeing you again!
Megan at Customer Care
Top Service
Very friendly service in shop and helpful. Helped find the bed i wanted and everything went well within timescale promised. Delivery driver also friendly and punctual.
8 janvier 2026
Réponse de Bensons For Beds - Bury
We're happy to hear about the friendly and helpful service you received in our shop. We appreciate your positive feedback regarding the delivery and the team's punctuality.
We hope to welcome you back soon!
Megan at Customer Care
Friendly and patient sales person
Friendly and patient sales person, took time to advise what style of mattress was best for us.
20 janvier 2026
Réponse de Bensons For Beds - Bury
We're so glad to hear that our team member was friendly and patient, and offered helpful advice to find the best mattress for you. We appreciate your feedback.
The salesman was very informative &…
The salesman was very informative & helpful.the wardrobe arrived early but I am awaiting the bed
25 janvier 2026
Réponse de Bensons For Beds - Bury
We appreciate your positive feedback regarding the helpful salesperson and the early wardrobe delivery. We're looking into the status of the bed for you.
Really nice friendly staff who helped…
Really nice friendly staff who helped so much got a really nice bed at a good price
19 janvier 2026
Réponse de Bensons For Beds - Bury
We're so happy to hear that our friendly staff were helpful and that you got a nice bed at a good price. Thank you for your feedback.
Great delivery and fitting service
1hr delivery time a advised in good time and achieved.
22 janvier 2026
Réponse de Bensons For Beds - Bury
We're happy to hear that your delivery arrived on time! Thank you for sharing your positive experience with us; we appreciate it.
Réponse de Bensons For Beds - Bury
Thank you for your positive feedback!
No hard sell in showroom just…
No hard sell in showroom just informative and easy delivery.
16 janvier 2026
Réponse de Bensons For Beds - Bury
We're happy to hear that our informative approach and easy delivery met your expectations. Thank you for your positive feedback!
Helpful and friendly in the shop
Helpful and friendly in the shop, delivered on the day that was given to us and on time kept informed about the delivery prior to delivery. Bed erected and the old one taken away leaving know mess or rubbish. The only downside was we didn’t get the mattress protector which should have came with the bed. To be fair I phoned up and it was posted out to us eventually.
9 janvier 2026
Réponse de Bensons For Beds - Bury
We’re so pleased everything went smoothly with delivery and setup – that’s exactly what we aim for! Sorry about the missing mattress protector, but glad to hear it was sorted quickly. Thank you for your positive review - Lauryn at Customer Care 💜
The moment when we stepped into the…re
The moment when we stepped into the Bensons Beds showroom and met your assistant, Tracey.
Tracey put us into ease and listened to what we wanted from a bed
Tracey took us to five or six using her experiance to what she thought that we benefit from that particuler bed, the bed that we decided that we would happy to own.
Tracey to us to her desk,still in no rush to write up a sale. Tracey asked us more questions and said the bed that we liked was the one.
Tracey is a credit to Bensons Bed, because of her product knowledge and a really good ear to hear what people need, in our case, we were happy and know that we were being looked after.
We have bought a bed from your company, in 2015, and we changed to a rise & fall bed to benefit my wife's bad back BUT it was one of worst mistake that we bought and we cant put it up any longer, which is why we came back to Bensons Beds and we were pleased that they still have caring staff like Tracey, in 2015 we had a young man called Tristam.
So you see, we are so pleased that Bensons Beds still employ caring staff and excellent products.
Diane & Peter McCoy
7 janvier 2026
Réponse de Bensons For Beds - Bury
We’re thrilled to hear Tracey provided such exceptional service, listening carefully to your needs and guiding you with her expertise to the perfect choice. Your loyalty and kind words mean so much to us! Thank you for your positive review – Lauryn at Customer Care 💜
Brilliant Service 👏 👏
Yasmin was very helpful and friendly when choosing bedroom furniture, didn't feel rushed and also spent time looking at products online for different door and light options, very enjoyable experience with a lovely lady, all the other staff were very friendly too.
6 janvier 2026
Réponse de Bensons For Beds - Bury
Thank you for sharing such wonderful feedback Mrs Birch! We’re delighted to hear Yasmin made your experience enjoyable and took the time to help you explore all the options. We’ll make sure your kind words reach her and the rest of the team—they’ll be thrilled!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
great service from Bhavis of the bury…
great service from Bhavis of the bury branch. No pressure at any time to purchase and he was excellent and helpful throughout the process. Very impressed and hence reason why we purchased the bed rather than go on line.
29 décembre 2025
Réponse de Bensons For Beds - Bury
Thank you for your wonderful feedback! We’re delighted Bhavis provided such helpful, pressure-free service and made your experience so positive. We’ll be sure to share your kind words with him!
We hope to welcome you back soon!
Megan at Customer Care
Bought mattress on line after visiting…
Bought mattress on line after visiting Bury store to see their range. Lovely store, great range and advisor very knowledgeable. Had purchased bed previously, years ago. Very pleased with great quality mattress. Ordering on line was easy and delivery all went smoothly - they took away old mattress and delivered new one to chosen room. Great service - thank you
20 septembre 2025
Réponse de Bensons For Beds - Bury
Thank you for sharing your experience Gill! We’re delighted you enjoyed visiting our Bury store and found the perfect mattress online. It’s great to hear the process was smooth from ordering to delivery, and that our team could take care of everything for you. We hope you love your new mattress,
Megan at Customer Care
Réponse de Bensons For Beds - Bury
Thank you so much for your 5 star review Christine! We’re so glad you had an excellent experience with us. That’s exactly what we strive for every day!
Come back and visit us anytime!
Megan at Customer Care
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