Subash was incredibly helpful!!! Talked me through the whole process and made us feel accommodated and welcome, let us try all mattress with no rushing and let us take our time so the whole process wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB
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Lisez les avis des autres
We have not yet received our new mattress but we're very impressed with the salesman Simon at the Bury store. He wasn't pushy but very helpful, friendly and informative. We went away after trying o... Voir plus
Yasmin was so helpful and nothing was to much trouble, she made you feel as if you have know her for years ,she was an excellent sales woman very cheerful, thank you so much Yasmin ❤️
L'entreprise a répondu
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Bury
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, Royaume-Uni
- 1617615440
4,9
Excellent
362 avis
Demande des avis aux clients
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Yasmin was very helpful and…
Yasmin was very helpful and informative, we didn`t feel rushed or pressurised at any time.
31 décembre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you found our team member helpful and informative. We appreciate you noting that you felt no pressure during your visit,
Megan at Customer Care
Very informative knew the type of…
Very informative knew the type of mattress I was looking for with the right requirements.
1 janvier 2026
Réponse de Bensons For Beds - Bury
We’re so glad our team understood exactly what you needed and helped you find the perfect mattress – that’s great service! Thank you for your positive review – Lauryn at Customer Care 💜
Double bed with Tempur mattress
We were looking for a double bed. We visited Benson and were served by Bhavis. He was nice, attentive and very helpful. He listened to our needs and helped us choose the most suitable product
29 décembre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you had such a positive experience while looking for a double bed. We appreciate your kind words about the service you received; it's great to know that you found the assistance helpful and attentive to your needs. Thank you for your positive review – Lauryn at Customer Care 💜
Impulse buy of a new mattress!
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I decided to order mine through her too. She explained everything well such as delivery expectations and in case we didn’t like it, what our options were. She offered us additional products (toppers and accidental cover too). Great service - always good to be able to go and see/test too.
31 décembre 2025
Réponse de Bensons For Beds - Bury
We appreciate your positive feedback regarding the assistance you and your sister received. We're glad that our team member provided helpful explanations and that you were able to test the mattress in person. Thank you for sharing your experience - Lauryn at Customer Care
Very knowledgeable and helpful sales…
Very knowledgeable and helpful sales person
Did not rush us into making our purchase
Explanation given on all mattresses.
27 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
We're happy to hear that our sales person was helpful and knowledgeable! We appreciate that they provided thorough explanations without rushing your purchase. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent customer service very inviting
On a approach very inviting and friendly and very nice,
Excellent customer service. Yasmin was excellent.
Everyone in the shop was also friendly and so polite
29 décembre 2025
Réponse de Bensons For Beds - Bury
We’re so happy Yasmin and the whole team made your visit welcoming and professional! That’s the service we love to deliver. Thank you for your positive review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Bury
We're happy to hear that our service met your expectations. Thank you for your positive feedback and for taking the time to share.
Lovely helpful and friendly staff.
Lovely helpful and friendly staff. Placing my order was easy and delivery date was given and is coming quicker than expected. A good shopping experience and would definitely shop there again.
8 décembre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you found our staff lovely, helpful, and friendly, and that placing your order was easy. We appreciate you noting the quick delivery date and your intention to shop with us again. Stewart - Team Bensons
Great member of staff Barry listened to…
Great member of staff Barry listened to requirements and met them
30 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
We're happy to hear that the team member met your needs. We appreciate you taking the time to share your positive experience with us.
Informed
Informed. Rang me to update me on time. They were very efficient, cleared all packaging. Love my bed
29 novembre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you were informed about your delivery time and that our team was efficient in setting up your new bed and removing the packaging. We appreciate your feedback!
Honest staff and good service
Honest staff and good service, but a small issue with consistency
I had a good experience at this bed shop and want to highlight the honesty of the staff member who helped me. He explained everything clearly and gave straightforward advice without any pressure, which I genuinely appreciated. His approach made choosing a bed feel easy and reassuring. 🌼
However, I did face one small issue. On my first visit, I was offered free delivery, but during my next visit this offer was changed. The sudden change was a bit confusing and affected the overall impression.
Overall, the shop provides quality products and helpful staff. A little more consistency in offers would make the experience excellent.
25 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Bury
Thank you so much for your great review, Mohammed! You deserve nothing less than great customer service! I will pass this back to the store so that the conflicting offer can be addressed - Team Bensons
really helpful service from staff…
really helpful service from staff member that looked after us
11 novembre 2025
Réponse de Bensons For Beds - Bury
We're so glad to hear that you found our service helpful! Our staff is always happy to look after our customers. Thank you for your feedback,
Megan at Customer Care
Simon was fantastic explained…
Simon was fantastic explained everything. Helped us to pick the right bed for us and left us to it not pushy like some shops. Overall great service
7 novembre 2025
Réponse de Bensons For Beds - Bury
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Perfect Mattress and Pillow
Friendly, knowledgeable staff. Able to try out products in store. No pressure to buy. Bought a Tempur mattress in store 5 years ago after much deliberation and discussion. Absolutely love it! The best mattress I’ve ever bought. Came in store last week to find the perfect pillow and found it. So happy!
9 novembre 2025
Réponse de Bensons For Beds - Bury
We are thrilled to hear you love your purchase! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea. - Team Bensons
Friendly and helpful
9 novembre 2025
Réponse de Bensons For Beds - Bury
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Réponse de Bensons For Beds - Bury
We’re so happy to hear you had such a positive experience with our team! It’s great to know they were both helpful and knowledgeable – that’s exactly what we strive for.
Thank you for your positive review Linda – Lauryn at Customer Care 💜
The lady in bury city centre Yasmin is…
The lady in bury city centre Yasmin is the best. Her services were super. Please appreciate Yasmin. Sandra appreciate you a lot for making me make wise decisions and best once.
28 octobre 2025
Réponse de Bensons For Beds - Bury
We’re thrilled to hear she made your experience in the Bury store, so positive and helped you make the best decisions. We’ll be sure to pass on your appreciation to her – she’ll be delighted! 💜
Thank you for your positive review – Lauryn at Customer Care
Buying a mattress
We were unsure of which mattress to buy and Simon was very informative, which helped us a great deal on choosing a mattress
31 octobre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that the information shared assisted you in choosing a mattress. We appreciate you taking the time to leave us this positive feedback.
Your thoughts help us grow—thank you!
Megan at Customer Care
Went into shop to look at beds
Went into shop to look at beds. We had no idea what we wanted or where to start. We met Yasmin Who gave us first class advice that met what we needed showed us the relevant products and really helped us to make decisions. She was brilliant. Thank you Yasmin you are a credit to Bansons.
28 octobre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you had such a positive experience in our shop. It's great to know that our team member was able to provide you with first-class advice and help you make informed decisions. We appreciate your kind words. Please feel free to recommend us to friends and family!
Megan at Customer Care
Very helpful people especially Tracy…
Very helpful people especially Tracy friendly and very knowledgeable we tried many options better experience than other bed companies we visited that day
29 octobre 2025
Réponse de Bensons For Beds - Bury
We're happy to hear that you found our team helpful and knowledgeable! We appreciate you sharing your positive experience and are glad we exceeded your expectations compared to other companies.
Megan at Customer Care
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