Really helpful customer service at Camborne branch. Jon was welcoming and friendly with no pressure. Mattresses on display to test and look forward to receiving my new one soon.
Établissement
Changer d'établissementUnit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB
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Lisez les avis des autres
Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... Voir plus
L'entreprise a répondu
When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... Voir plus
L'entreprise a répondu
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Camborne
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, Royaume-Uni
- 1209711392
4,8
Excellent
205 avis
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Ss soon as we walked in the show room…
Ss soon as we walked in the show room we were made to feel welcome and Julian was so patient with my husband who has Parkinsons and it was him we were buing the bed for, we left feeling happy with the perchase and the service and patience we recieved xx
22 juin 2025
Réponse de Bensons For Beds - Camborne
We appreciate your kind words! We're so glad you felt welcome and that our team member was patient and helpful. We aim to provide excellent service for everyone, and we're happy you left satisfied with your purchase. Take care Wendy, Megan at Customer Care
Friendly staff good range of products
They had what I wanted. Friendly and informative staff.
6 juin 2025
Avis spontané
Réponse de Bensons For Beds - Camborne
We appreciate you taking the time to share your experience! We are happy our staff was friendly and informative and had what you wanted.
Take care, Megan at Customer Care
Réponse de Bensons For Beds - Camborne
Thank you so much for your kind words! We take great pride in providing exceptional customer service and it means the world to us that you had a positive experience. We can't wait to see you again.
Sleep well,
Team Bensons💜
Great Customer Service
Went in on 26th April and was approached by a lovely lady and gentleman who were very welcoming, very helpful with working around our budget and trying to help. On the day I didn’t purchase anything as I wanted to go and make sure I’d got a good deal and was the right mattress for me.
I later returned on the 28th April to purchase the mattress that I was shown and had a good chat with the two members of staff in the Camborne store, both very welcoming again and very good customer service. They sold the mattress to me, not because of the product but because of the people and the service they provided. Thankyou.
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Camborne
Thank you for your wonderful review! We are so glad to hear that our team at the Camborne store provided excellent customer service and helped you find the perfect mattress. Thank you for choosing us for your mattress needs. We truly appreciate your business.
Sleep well, Team Bensons💜
Sales lady was very helpful
28 avril 2025
Réponse de Bensons For Beds - Camborne
Hi Mr Jiang, we are so pleased you are happy with the service you have received.
We look forward to helping again in the future. Take care, Team Bensons
Saleswoman was very nice and knew her…
Saleswoman was very nice and knew her products. Lots of choice in store
22 avril 2025
Réponse de Bensons For Beds - Camborne
Thank you for your kind words! We pride ourselves on our knowledgeable and friendly staff. It's always our goal to provide our customers with a wide selection of products to choose from. Come back and see us again soon!
Sleep well, Team Bensons💜
Camborne Store
We visited the Camborne store and received excellent customer service by Ali. The bed we were interested in was was fully explained to us enabling us to make sure we were making the right decision.
18 avril 2025
Avis spontané
Réponse de Bensons For Beds - Camborne
Thank you for your kind words! We are so happy that Ali provided you with excellent customer service and helped you make the right decision on your bed. We strive to ensure that every customer has a positive experience at our Camborne store. See you again soon!
Sleep well, Team Bensons💜
Jon was great
Jon made the whole process easy going and had a great attitude and enthusiastic energy. A quick, simple and painless experience and he was a credit to your store.
20 mars 2025
Réponse de Bensons For Beds - Camborne
We appreciate you sharing your feedback! We're happy to hear that the process was quick and simple. It's great to know that you enjoyed your experience in our store. Take care, Megan at Customer Care
Great service
Kept informed of delivery time from order to delivery. Experienced work men. Bed constructed and old one removed.
7 mars 2025
Réponse de Bensons For Beds - Camborne
We're happy to hear that you were informed about the delivery time and that the work was completed by experienced people. Thank you for your positive feedback, Megan at Customer Care
Purchase new bed
Sales person was very helpful and explained everything in great detail. No pushy sales talk
Cambridge store. Would recommend.
7 mars 2025
Réponse de Bensons For Beds - Camborne
We're happy to hear that our salesperson in Cambridge was so helpful and thorough, without being pushy. We appreciate your recommendation and your feedback. Take care, Megan at Customer Care
I have bought an extra firm mattress…
I have bought an extra firm mattress which is necessary for me due to my disability, I hate it. It got sounds of wires like very old fashion mattress in my grandma’s room.
It was the waste of money and I am so disappointed of spending that much money on mattress like this.
16 février 2025
Avis spontané
Réponse de Bensons For Beds - Camborne
We're very sorry you're not satisfied with the mattress and that it doesn't meet your needs. We appreciate your feedback and we'll look into the issues you raised, Megan at Customer Care
at service,everything explained and…
Great service,everything explained and wasn't rushed, Jon was fantastic at pool Redruth Cornwall.
Thankyou Jon
10 février 2025
Réponse de Bensons For Beds - Camborne
We're happy to hear that you received great service! It's wonderful that everything was explained well and that you didn't feel rushed. We appreciate your positive feedback, Megan at Customer Care
Good range of products at competitive…
Good range of products at competitive prices but more than that, friendly knowledgeable staff who really know the products and provide sound advice.
4 février 2025
Réponse de Bensons For Beds - Camborne
We appreciate you sharing your experience! We're happy to hear that you found a good range of products at competitive prices and that our staff provided sound advice. Thank you, Megan at Customer Care
Réponse de Bensons For Beds - Camborne
Thank you for your 4 star review David. We appreciate your kind words, Megan at Customer Care
Jon was very helpful
Jon who dealt with us in the Camborne, Cornwall branch was very good. He gave us lots of information about what we was looking at and was very helpful answering all the questions we asked. He was very polite and not pushy( as some shops can be).
19 janvier 2025
Réponse de Bensons For Beds - Camborne
We're happy to hear that you had a great experience at our Camborne branch! It's wonderful that our colleague was so helpful and informative, and that you appreciated the service provided. Thank you for your positive feedback, Megan at Customer Care
Réponse de Bensons For Beds - Camborne
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Staff very helpful
31 décembre 2024
Réponse de Bensons For Beds - Camborne
Thank you for your 4 star review Geoff. We appreciate your feedback.
Take care, Megan at Customer Care
Réponse de Bensons For Beds - Camborne
We're so pleased to hear you received great customer service. Our team strives to provide excellent support, and we appreciate your feedback.
Thank you,
Megan at Customer Care
Great experience all round
First time buying a mattress from Bensons and the whole experience was good. The shop floor was well laid out and tidy, plenty of staff around to help. We were helped by a chap called Jon who was brilliant, really informative, listened to what we wanted and made suggestions without being to pushy. Had a great deal in the after Xmas sale too.
2 janvier 2025
Réponse de Bensons For Beds - Camborne
We're happy to hear that you had a good first-time mattress buying experience with us! It's great to know the store layout and staff availability were helpful, and that you received informative, pressure-free assistance. We appreciate your feedback, Megan at Customer Care
Great choice of mattresses
Great choice of mattresses, professional advice on choosing the best option. Fantastic shop and great customer service.
30 novembre 2024
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