Bensons For Beds - Cambridge Avis 

Staff were helpful and pleasant. The lifting mechanism of the bed I bought there 7 years ago, outside the guarantee period, fell apart so they explained clearly what the options were to replace it.

Excellent customer service. Helpful friendly advice with no pressure selling.

Because the staff were very helpful to me

We had an excellent experience with Monju. He patiently guided us through a variety of mattress options and ultimately led us to a Sealy mattress that was exactly what we were looking for. He truly understood our needs and preferences, providing exceptional service throughout the process. His professionalism and expertise made the entire experience seamless and enjoyable. We couldn’t be happier with our choice and the outstanding service we received!

Monju was so helpful, explained everything about the bed and mattress I bought. Answered all my questions in detail. Would definitely buy from here again.

Excellent service and helpful staff. We spent a long time choosing and the information with each bed was clear and informative and alot easier to understand than other stores we went to.
Easy to complete the order and Monju was a very helpful salesman.

Wonderful customer service from the whole team, but in particular the hugely helpful and very lovely store manager at Cambridge branch.

We went and ordered a new Mattress today, when we went into the shop the Monju Ali came over and showed us all the mattresses they had he was very polite and very helpful and friendly and explained all the different mattresses they have.

We where welcomed and all questions we asked got a quick, clear and precise answer. Staff where very helpful and didn't mind too much with our little one wanting to try all the beds

Kieran (Cambridge store) was very helpful in explaining all the features of the various beds, answering our questions and giving us the space to make our decision

Very helpful member of staff. Used the electronic system to help choose correct mattress Listened to what we wanted and showed us what was available in our choices. Arranged delivery and taking away our old mattress. Have bought a bed from them before and very pleased with the bed and the service they gave us

We're looking for a superking size and found it by the help of a very kind and professional person with his expertise and experience guided, showed, and explained exactly what we wanted. It's such a great service we ever had before. Thank you so much and Happy New Year!

The salesman was excellent really attentive and knew a lot about the mattresses. We found the one that was most suited to us which is great

We are so excited to meet such a live and kind person Manju who helped us with options of choosing a matters and we found what we looked for. To our surprise 😮 we got a great price and value. it's worth. Thank you for your service and kindness and help.

Monju was a great person. Showed all we asked n we chose what we wanted.

Manju, the store manager was one of the best sales manager we ever met. He was very attentive, polite and lovely to talk to. Helped us decide on the best product for our case. Elevated the experience to a new level. Greatly appreciated.

Apart from the salesman (Monju) who was very helpful, the whole experience with this company has been disappointing. Service overall has been suboptimal, products purchased have yet to be received (still waiting delivery which has been advised will be over a week late than date provided!). When calling various departments advised it is not their problem they have not been able to delivery our goods and we basically need to accept that we have to wait. I will not be buying from Bensons Beds again and certainly not recommending. Somethings cannot be helped however the way this event was dealt with with not customer focus or friendly.

Experience was amazing and rhe customer service was very good