They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King). I’m just hoping that the... Voir plus
Établissement
Changer d'établissementUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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Lisez les avis des autres
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Voir plus
L'entreprise a répondu
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Voir plus
L'entreprise a répondu
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Cardiff Gate
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Royaume-Uni
- 2920541950
4,8
Excellent
461 avis
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Staff were very helpful and friendly…
Staff were very helpful and friendly and helped us to decide the best package for us.
19 avril 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your lovely feedback! We’re glad our team could help you find the right package for your needs.
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
The staff in store were very helpful
The staff in store were very helpful. Delivery dates were arranged easily.
Staff brought the mattress at the expected time, it was put into place and the old one taken away with no problems.
17 avril 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your feedback! We’re really pleased to hear our in‑store team were helpful and that arranging delivery was nice and easy. It’s great to know everything arrived on time, was set up smoothly, and the old mattress was taken away without any hassle.
Thank you for your positive review - Lauryn at Customer Care 💜
Cardiff Gate branch…
Elizabeth in the Cardiff Gate branch was simply fantastic. Took the time to show us a good number of mattresses and Ottoman style beds that would work with our unique situation. Without any kind of pressure, we ordered both a new bed and mattress and it was delivered by two chaps and assembled much faster than what I could ever do and on the day promised.
28 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for the fantastic review! 😊 We’re delighted to hear Elizabeth at our Cardiff Gate branch was so helpful and took the time to find the right mattresses and ottoman beds for your needs—without any pressure. It’s great to know delivery and assembly were quick and right on schedule too. Enjoy your new bed and mattress.
- Megan | Customer Care Specialist🛏️
They were all great in the store and…
They were all great in the store and the customer service on the phone was brilliant
30 mars 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your kind feedback! We’re delighted to hear the in‑store team were great and that our phone customer service was brilliant too.
Take care and see you again soon,
Megan | Customer Care Specialist💜
Réponse de Bensons For Beds - Cardiff Gate
Thanks so much for your 5 star review Michael! We’re glad we could help — helpful is kind of our superpower 😄
We appreciate you choosing us,
Megan at Customer Care
Réponse de Bensons For Beds - Cardiff Gate
Thank you for giving us 5 stars Miss McNeill! We’re thrilled to hear everything was amazing from order all the way to delivery 🚚✨ Really appreciate your kind words,
Megan at Customer Care
Réponse de Bensons For Beds - Cardiff Gate
Thank you for giving us 5 stars! So glad to hear our team were friendly, helpful and full of know‑how 😊✨ We appreciate you taking the time to share this,
Megan at Customer Care
Great new bed
From the start helpful and cheerful staff, new bed selected, delivery date given, arrangements made for removal of of old bed and new one assembled. Both delivery men polite and helpful. All good.
16 mars 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for giving us stars Yvonne! We’re so pleased to hear you were looked after by helpful and cheerful staff right from the start. Great to know you found the perfect new bed, had everything arranged smoothly — from delivery to removal of your old bed — and that the delivery team were polite and helpful throughout. All round, a wonderful experience and we really appreciate your feedback,
Megan at Customer Care💤
Réponse de Bensons For Beds - Cardiff Gate
Graeme Shumack,
We are so happy to hear that you had an excellent experience with both our sales and delivery teams! Thank you for your positive feedback.
Team Bensons - Jessica
The staff were very knowledgeable and…
The staff were very knowledgeable and welcoming. We were encouraged to try the beds. We didn't feel uncomfortable doing so.
28 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Judith Devine,
We're delighted you found our staff knowledgeable and welcoming! It's great to know you felt comfortable trying the beds. Thanks for your positive feedback.
Team Bensons
Réponse de Bensons For Beds - Cardiff Gate
Jane,
We appreciate you sharing your experience! We are so happy to hear that you found our service excellent and highly recommended.
Team Bensons
Réponse de Bensons For Beds - Cardiff Gate
Sharon Chase,
We appreciate you taking the time to share your experience. It's great to hear you were fully informed about the delivery times. Thanks!
Team Bensons
Great service
Great service, good value for money, prompt service and delivery couldnt fault the delivery drivers very professional. More than happy to use benson for beds
28 février 2026
Réponse de Bensons For Beds - Cardiff Gate
francine jeremy,
We appreciate your great feedback! We're happy to hear that you found our service prompt and of good value, and that our delivery drivers were professional. Thanks for choosing us!
Team Bensons
Extremely very happy with Bensons for bedsStaff very helpful in the store
Staff very helpful in the store, we were kept informed by email on the delivery , delivered on time by a very polite and lovely lady and gentleman .
26 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for the lovely feedback! Great to hear the in‑store team were so helpful and that you were kept updated right through to delivery. Delighted your items arrived on time and were brought by such a polite and lovely delivery duo!
We truly appreciate your feedback.
Megan at Customer Care
Helpful StaffThe shop assistant was extremely…
The shop assistant was extremely helpful and efficient. She advised on everything I needed. My three beds were ordered very quickly. Delivery was punctual and swift.
22 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! 😊 We’re so pleased to hear that our shop assistant was extremely helpful and efficient, and that she was able to guide you through everything you needed. It’s fantastic that your three beds were ordered so quickly and that delivery was punctual and swift. We really appreciate your feedback,
Megan at Customer Care
Staff were polite and knowledgeable
Staff were polite and knowledgeable
Prices were good, with a discount available
Offered interest free credit options
21 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your feedback! We’re delighted to hear that our staff were polite and knowledgeable, and that you were happy with the prices and available discounts. It’s great to know the interest‑free credit options were helpful too. We really appreciate you taking the time to share your experience,
Megan at Customer Care
We were pleased with the service But…
We were pleased with the service But Disappointed that we Had to pay A delivery charge on what for us was quite a Significant Outlay.
Othr than that the service was excellent and the Delivery Men were Exceptionally Helpful.
16 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We appreciate your feedback and are glad the delivery team was helpful. We note your concern about the delivery fee on your order. Thank you for your comments.
Stewart - Team Bensons
Réponse de Bensons For Beds - Cardiff Gate
We're happy everything went well from ordering in-store to delivery! Thank you for letting us know about your positive experience.
Stewart - Team Bensons
Was kept well informed of delivery day…
Was kept well informed of delivery day and time
Excellent service from the guys
17 février 2026
Avis spontané
Réponse de Bensons For Beds - Cardiff Gate
We appreciate you sharing your feedback! We're so happy to hear that you were well-informed regarding your delivery and that you received excellent service.
Very good service
13 février 2026
Avis spontané
Réponse de Bensons For Beds - Cardiff Gate
We're so glad you received a very good service. We appreciate your positive feedback.
Stewart - Bensons Team
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