Once again it was time to get a new mattress for one of our other bedrooms so straight to Benson’s as we would not dream if looking anywhere else. As usual we were greeted with smiling faces which to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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Lisez les avis des autres
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Voir plus
L'entreprise a répondu
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Voir plus
L'entreprise a répondu
We agreed date with Bensons and they stuck to it and gave us reminders and updates. The delivery driver phoned approximately 40 minutes before arrival within the 2 hour delivery window given to us. Ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Cardiff Gate
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Royaume-Uni
- 2920541950
4,8
Excellent
477 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Cardiff Gate
Thank you for giving us 5 stars! So glad to hear our team were friendly, helpful and full of know‑how 😊✨ We appreciate you taking the time to share this,
Megan at Customer Care
Great new bed
From the start helpful and cheerful staff, new bed selected, delivery date given, arrangements made for removal of of old bed and new one assembled. Both delivery men polite and helpful. All good.
16 mars 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for giving us stars Yvonne! We’re so pleased to hear you were looked after by helpful and cheerful staff right from the start. Great to know you found the perfect new bed, had everything arranged smoothly — from delivery to removal of your old bed — and that the delivery team were polite and helpful throughout. All round, a wonderful experience and we really appreciate your feedback,
Megan at Customer Care💤
Réponse de Bensons For Beds - Cardiff Gate
Graeme Shumack,
We are so happy to hear that you had an excellent experience with both our sales and delivery teams! Thank you for your positive feedback.
Team Bensons - Jessica
The staff were very knowledgeable and…
The staff were very knowledgeable and welcoming. We were encouraged to try the beds. We didn't feel uncomfortable doing so.
28 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Judith Devine,
We're delighted you found our staff knowledgeable and welcoming! It's great to know you felt comfortable trying the beds. Thanks for your positive feedback.
Team Bensons
Réponse de Bensons For Beds - Cardiff Gate
Jane,
We appreciate you sharing your experience! We are so happy to hear that you found our service excellent and highly recommended.
Team Bensons
Réponse de Bensons For Beds - Cardiff Gate
Sharon Chase,
We appreciate you taking the time to share your experience. It's great to hear you were fully informed about the delivery times. Thanks!
Team Bensons
Great service
Great service, good value for money, prompt service and delivery couldnt fault the delivery drivers very professional. More than happy to use benson for beds
28 février 2026
Réponse de Bensons For Beds - Cardiff Gate
francine jeremy,
We appreciate your great feedback! We're happy to hear that you found our service prompt and of good value, and that our delivery drivers were professional. Thanks for choosing us!
Team Bensons
Extremely very happy with Bensons for bedsStaff very helpful in the store
Staff very helpful in the store, we were kept informed by email on the delivery , delivered on time by a very polite and lovely lady and gentleman .
26 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for the lovely feedback! Great to hear the in‑store team were so helpful and that you were kept updated right through to delivery. Delighted your items arrived on time and were brought by such a polite and lovely delivery duo!
We truly appreciate your feedback.
Megan at Customer Care
Helpful StaffThe shop assistant was extremely…
The shop assistant was extremely helpful and efficient. She advised on everything I needed. My three beds were ordered very quickly. Delivery was punctual and swift.
22 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! 😊 We’re so pleased to hear that our shop assistant was extremely helpful and efficient, and that she was able to guide you through everything you needed. It’s fantastic that your three beds were ordered so quickly and that delivery was punctual and swift. We really appreciate your feedback,
Megan at Customer Care
Staff were polite and knowledgeable
Staff were polite and knowledgeable
Prices were good, with a discount available
Offered interest free credit options
21 février 2026
Réponse de Bensons For Beds - Cardiff Gate
Thank you for your feedback! We’re delighted to hear that our staff were polite and knowledgeable, and that you were happy with the prices and available discounts. It’s great to know the interest‑free credit options were helpful too. We really appreciate you taking the time to share your experience,
Megan at Customer Care
We were pleased with the service But…
We were pleased with the service But Disappointed that we Had to pay A delivery charge on what for us was quite a Significant Outlay.
Othr than that the service was excellent and the Delivery Men were Exceptionally Helpful.
16 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We appreciate your feedback and are glad the delivery team was helpful. We note your concern about the delivery fee on your order. Thank you for your comments.
Stewart - Team Bensons
Réponse de Bensons For Beds - Cardiff Gate
We're happy everything went well from ordering in-store to delivery! Thank you for letting us know about your positive experience.
Stewart - Team Bensons
Was kept well informed of delivery day…
Was kept well informed of delivery day and time
Excellent service from the guys
17 février 2026
Avis spontané
Réponse de Bensons For Beds - Cardiff Gate
We appreciate you sharing your feedback! We're so happy to hear that you were well-informed regarding your delivery and that you received excellent service.
Very good service
13 février 2026
Avis spontané
Réponse de Bensons For Beds - Cardiff Gate
We're so glad you received a very good service. We appreciate your positive feedback.
Stewart - Bensons Team
Great flexibility for reschedule.
14 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We're happy to hear that our rescheduling flexibility worked well for you. Thank you for your positive feedback; we appreciate it!
Stewart - Bensons Team
Good Purchase and Delivery
We agreed date with Bensons and they stuck to it and gave us reminders and updates. The delivery driver phoned approximately 40 minutes before arrival within the 2 hour delivery window given to us. Care was taken to remove existing items and bring in the new bed base and mattress. We probably made it relatively easy for the sales team as we knew roughly want we wanted. Overall happy with buying and delivery experience. Just got to get used to new bed now!
8 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We're happy to hear that the delivery was well-coordinated, with reminders and updates. It's great the team took care removing items and bringing in the new bed. We appreciate your positive feedback regarding your buying and delivery experience. Michael @ Team Bensons
Overall a great service
Helpful sales staff, prompt delivery with professional delivery men. Great service.
12 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We appreciate you sharing your positive experience! We're so glad to hear you were happy with our helpful sales staff and prompt, professional delivery.
Thank you so much for choosing us,
Megan at Customer Care
a pleasant and helpful shopping…
a pleasant and helpful shopping experience. good communication regarding tracking and delivery. all went according to plan. Delivery men efficient and pleasant.
8 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We're happy you had a pleasant and helpful shopping experience! It's great to hear our communication about tracking and delivery was effective and the delivery team was efficient. Thanks for your feedback.
Great service in store
Great service in store, helpful and informative and delivery was quick and smooth, very impressed
2 février 2026
Réponse de Bensons For Beds - Cardiff Gate
We appreciate you taking the time to leave us such a fantastic review! It's great to hear that you found our team helpful and that your delivery was quick.
Very professional delivery team
Paul & his colleague were exceptionally helpful & professional. An excellent delivery experience.
30 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Cardiff Gate
We appreciate you sharing this fantastic feedback! We're so glad to hear that our team was exceptionally helpful and professional, and that your delivery was excellent.
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