We popped in for some advice on a new bed for back pain and were greeted by Darrel who was amazing. Super knowledgeable and friendly. On returning the next day to purchase a bed he remembered us and w... Voir plus
Établissement
Changer d'établissementUnit 2a Markham Retail Park, Markham Road, S40 1SU Chesterfield, Derbyshire, GB
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Lisez les avis des autres
I called at Bensons in Chesterfield and saw the manager there. He was more than helpful and was clearly very aware of the type of bed which would suit me best. The bed was delivered on time and tbhe... Voir plus
L'entreprise a répondu
I went to the chesterfield store and the customer service was amazing. Darell who had made our experience even better he made sure we was happy with everything giving us the best deals! We was really... Voir plus
L'entreprise a répondu
The website is a nightmare it doesn't allow you to amend orders in your basket and have to delete. I totally disagree that if your having a bed or product assembled then you shouldn’t have to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Chesterfield196
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, Royaume-Uni
- 1246556207
4,8
Excellent
439 avis
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Réponse de Bensons For Beds - Chesterfield196
We are so happy you enjoyed our service.
Team Bensons
The staff in store were very welcoming
The staff in store were very welcoming, knowledgeable and patient while I tested lots of different beds and took my time making a decision!
28 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We're delighted our team was welcoming, knowledgeable, and patient while you chose your bed. Thank you for your kind feedback!
Team Bensons
Great!
We made 2 trips to the store first to check out the mattresses then when we had made up our minds to purchase we went back and chose an ottoman bed on both occasions the store Manager Shaun was extremely helpful, he made the process a pleasant experience and gave us plenty of time to look. Bed being delivered tomorrow so unable to comment of delivery.
6 juin 2026
Réponse de Bensons For Beds - Chesterfield196
We're so glad to hear your visits were pleasant and that you had plenty of time to choose your bed. We hope you love your new ottoman bed!
Team Bensons
Excellent service through out
1 juin 2026
Réponse de Bensons For Beds - Chesterfield196
We appreciate your feedback!
Team Bensons
On time very informative excellent very…
On time very informative excellent very good customer service
29 mai 2026
Avis spontané
Réponse de Bensons For Beds - Chesterfield196
We're so pleased you found our service excellent and informative. Thank you for your kind feedback!
Team Bensons
The people who delivered were very…pleasant and efficient
The people who delivered were very efficient and did a good job.
The downside is we had a call early about 6.20am to say that they would be with us in 30mins.
We had just showered and needed to dismantle our bed and carry everything downstairs. As we are pensioners this was very stressful.
The driver explained that our job had been added to the list that morning so they couldn't let us know earlier.
27 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We appreciate your feedback and are truly sorry for the stress caused by the early morning call. We understand that this was an inconvenient situation, especially given the short notice. We are reviewing our scheduling process to prevent similar occurrences.
Team Bensons
More upfront with prices and and what…
More upfront with prices and and what they are selling you.
It’s a great welcoming shop, with very pleasant, helpful staff, who really want you to be happy with your purchase
28 mai 2026
Avis spontané
Réponse de Bensons For Beds - Chesterfield196
We appreciate your feedback regarding pricing. We're delighted to hear our shop is welcoming and our staff are pleasant and helpful.
Team Bensons
Martin was very knowledgeable
Martin was very knowledgeable and helpful, talking us through the differences between the 2 bed manufacturers that we were considering.
23 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We are so glad to hear our team provided such helpful and knowledgeable assistance. Thank you for sharing your positive experience with us.
Team Bensons
Thank you for a swift seamless sale…
Thank you for a swift seamless sale from start to finish
Incredible service and our products are awesome
Thankyou Mark and Sam
24 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We're so pleased you had a swift, seamless sale and are enjoying your products! Thank you for your kind words about our team.
Team Bensons
Happy Customers
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs.
We only got one lot of headboard setting up put through for us so the delivery guys were going to make us assemble the remaining headboard. We spent over £5,000 on these beds so pushed back and the delivery men put it together for us. Beds are very comfortable and look great. We are very happy with them. Thankyou Bensons for Beds!
16 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear you had a positive experience with our salesperson and are very happy with your new beds. We appreciate your feedback regarding the headboard assembly and are glad our delivery team could assist.
Team Bensons
Branch Manager was fantastic and went…
Branch Manager was fantastic and went out of his way to help us.
Thank you Shaun.
18 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We are so pleased to hear about your positive experience with our team. We appreciate your kind words.
Team Bensons - Jess
Réponse de Bensons For Beds - Chesterfield196
We're so pleased you enjoyed our fast service and would recommend us. Thank you for your kind words!
Team Bensons - Jess
Five star rating from us for Chesterfield store manager Sean
Our sales advisor Sean, the store manager, was fantastic - helpful, with great product knowledge, not at all pushy - and patient and kind with our two young children! We were making a significant investment (£3,300+) in a bespoke product for our specific needs - which we were very concerned about getting right - but within minutes Sean put our minds at rest with great advice, fantastic knowledge on product options, giving us time to wander and try all the different beds with absolutely no pressure, helpful suggestions on what may suit us better and flexibility on what offers worked best financially. We knew we would be buying on that visit and wouldn't need to visit another retailer. Five star rating from us for Sean and his team and we would recommend Bensons for Beds to anyone. Oh - and he makes great coffee! We can't wait for our new bed to arrive. Thank you Sean - the whole experience was an absolute pleasure! 🙂
4 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We are so pleased to hear about your fantastic experience with our team member! It sounds like they provided exceptional service, making your significant investment a comfortable and confident decision. We truly appreciate your kind words and recommendation. We hope you enjoy your new bed!
Team Bensons - Jess
Exemplary service.
Your staff, Emilian and Sam were exemplary and could not have been more helpful.
Well done.
14 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We are so glad to hear our team provided such excellent service. Thank you for your kind words!
Team Bensons - Jess
5 * service
5 * service, 5* products. From the moment we entered the shop we felt at ease. We weren’t rushed by the salesman and given time to look around to see what we needed. When we needed assistance they were readily available. Professional, knowledgeable and friendly and we even returned back to buy further products.
14 mai 2026
Réponse de Bensons For Beds - Chesterfield196
That's wonderful to hear! We're so pleased that your experience, from feeling at ease to finding exactly what you needed, was excellent. Thank you for your kind words and for returning! ✨
Team Bensons - Jess
New mattress for someone with a learning disability
I took my friend, who has a learning disability, for a new mattress. Darrell was very informative, he explained everything to us. I'm glad we didn't pick the first one he tried! My fiend loves his new mattress and is very pleased with it.
29 avril 2026
Réponse de Bensons For Beds - Chesterfield196
We're so pleased to hear about your positive experience! It's wonderful that our team member was informative and helped you find the perfect mattress. We're glad your friend is enjoying it!
Team Bensons - Jess
good experience from the start
good experience from the start. guy in the showroom very helpful. delivered when stated. delivery guys very careful and helpful. no problems with the whole process.
7 mai 2026
Avis spontané
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear you had a good experience from start to finish! It's great to know our showroom staff and delivery team were so helpful and careful. Thanks for your review!
Team Bensons
Excellent service throughout
Everyone was very friendly and helpful.Martin was very knowledgeable and thorough guiding us in our bed selection.The whole process was efficient and professional throughout right up to the delivery and bed installation.
We were very satisfied.
4 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We're happy to hear that everyone was friendly and helpful during your bed selection! It's great to know the process was efficient and professional, including delivery and installation. We appreciate your satisfaction!
Team Bensons
Sales to delivery
Service recived from sales person to delivery was first class every step made easy thanks for a great bed and great service would highly recomend you
4 mai 2026
Réponse de Bensons For Beds - Chesterfield196
We're so pleased to hear that you found our service first class from start to finish! Thank you for recommending us; we appreciate your kind words and are glad you love your new bed.
Team Bensons
From step one of walking into the…
From step one of walking into the showroom I was at ease. I don't like to be pestered or chased and the sales people were attentive but respectful.
All the assistance when requested was justified, knowledgeable and well presented to my understanding. Even more complex questions were answered quickly and confidently.
The purchase end to end was great with finance sorted and easily navigate.
The delivery was great, well organised, and the guys were super helpful when considering my less than optimal stair case.
2 février 2026
Réponse de Bensons For Beds - Chesterfield196
Thank you for such a fantastic review! 😊 We’re really glad you felt comfortable from the moment you stepped in and that our team struck the right balance—helpful, not pushy. It’s great to hear everything from finance to delivery (and those tricky stairs!) went smoothly. Enjoy your new purchase and thanks for choosing us! 🛏️✨
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