The delivery was on time, gave me perfect visibility as to where the guys were and then they delivered with no damage with good humour under this crazy heat. Couldn't ask for more really.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Colindale Retail Park, Edgware Rd, NW9 6TH Colindale, London, GB
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Lisez les avis des autres
I like the delivery guys but the salesman wanted to rip my off my money to get rid of the old bed. He charged me £160 to get rid of it while I could do it for no cost at all in my local recycling dep... Voir plus
L'entreprise a répondu
The staff in the store in Colindale London was very helpful and assisted us with the right product. The delivery team were cautious, polite and helpful. Great customer service. I will buy from them ag... Voir plus
L'entreprise a répondu
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to ex... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Colindale684
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Royaume-Uni
- 2082009910
4,7
Excellent
210 avis
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Overall great service from shop floor…
Overall great service from shop floor to delivery. Love my mattress. Best investment
8 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Colindale684
We're so pleased you received great service from our team and that you love your mattress! It's wonderful to hear it's been a great investment. Thank you for your wonderful feedback!
The delivery was on time
The delivery was on time, gave me perfect visibility as to where the guys were and then they delivered with no damage with good humour under this crazy heat. Couldn't ask for more really.
9 juillet 2026
Réponse de Bensons For Beds - Colindale684
We're so pleased to hear that your delivery was on time and that you had perfect visibility of our team. It's wonderful that they delivered with no damage and good humour, especially in this crazy heat!
The staff in the store in Colindale…
The staff in the store in Colindale London was very helpful and assisted us with the right product. The delivery team were cautious, polite and helpful. Great customer service. I will buy from them again.
10 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Colindale684
We're so pleased to hear that our team in Colindale London was helpful and assisted you with the right product. It's wonderful that our delivery team was cautious, polite, and helpful.
I like the delivery guys but the…great guys with good efforts. They did well.
I like the delivery guys but the salesman wanted to rip my off my money to get rid of the old bed. He charged me £160 to get rid of it while I could do it for no cost at all in my local recycling depot.
Thank God I didn't agree to his decision.
6 juillet 2026
Réponse de Bensons For Beds - Colindale684
We appreciate you sharing your experience. We are sorry to learn about the pricing for old bed removal was not what you were expecting and understand your frustration. We will review our procedures to ensure clarity and fairness in our services.
Helpful and knowledgeable
Very helpful, knowledgable staff - thank you Mo for our second bed from Bensons
7 juillet 2026
Réponse de Bensons For Beds - Colindale684
We're so pleased you found our staff helpful and knowledgeable, and thank you for choosing us for your second bed!
Réponse de Bensons For Beds - Colindale684
Thank you for sharing your positive experience with us!
David the sales assistant was so…
David the sales assistant was so helpful knowledgeable and extremely patient!
Have already recommended him to 2 friends looking to purchase beds!
27 juin 2026
Réponse de Bensons For Beds - Colindale684
We're so pleased our team member provided such helpful and patient service. Thank you for your kind recommendation!
Team Bensons
Customer service is appalling
Customer service is appalling. Don’t buy from this company. They just take your money and leave you with damage to property. And sales staff are inadequate in their knowledge of the products they sell
25 juin 2026
Avis spontané
Réponse de Bensons For Beds - Colindale684
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. We have requested some further information from you so we can fully investigate what has happened and work towards a resolution as quickly as possible. Please could you respond with these details at your earliest convenience.
Thank you for your feedback.
Réponse de Bensons For Beds - Colindale684
We're so pleased you found us helpful! Thank you for your kind words.
Team Bensons
Great service.
Member of staff that helped me in the Colindale branch (David) was very friendly, understood what I was looking for (back support) and guided me to the right mattress I needed, and provided guidance on maintenence. And the delivery guys James and Kay were super efficient; took the heavy mattress upstairs into the bedroom and placed it on the bed, took the packaging away, friendly and provided guidance on maintaining the mattress. Great service all round!
8 juin 2026
Avis spontané
Réponse de Bensons For Beds - Colindale684
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was super efficient. Thank you for your kind words!
Team Bensons
I have used Bensons for Beds over the past 5 years
I have used Bensons for Beds over the past 5 years and recommended tgem to family members. Staff in Hendon Branch extremely helpful. I was always kept up-to-date regarding deliveries.
30 mai 2026
Réponse de Bensons For Beds - Colindale684
We're so pleased to hear of your continued loyalty and positive experiences over the past five years! It's wonderful that our team was so helpful. Thank you for your kind words!
Team Bensons
The layout of the store being light &…
The layout of the store being light & clean was my first opinion that i wanted to go in. They should continue in the same way in the future. I would have no reason NOT to recommend them to my friends & family in the future.
29 mai 2026
Avis spontané
Réponse de Bensons For Beds - Colindale684
We're so glad you enjoyed our store's clean and bright layout! We appreciate your kind words and recommendation. We'll continue to maintain our high standards.
Team Bensons
Excellent service
Excellent service, from purchase to delivery. Andy and James to the delivery people were first class! Very happy and would highly recommend Bensons to anyone looking for a bed or other bedding furniture.
21 mai 2026
Avis spontané
Réponse de Bensons For Beds - Colindale684
We're so happy to hear about the excellent service you received from purchase to delivery! It's wonderful that you would highly recommend us. Thank you for your kind words.
Team Bensons
Réponse de Bensons For Beds - Colindale684
Thank you for your review
Team Bensons - Jess
Excellent Service from Store to Delivery
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to explain the differences between the various beds and mattresses without any pressure to buy. We were given plenty of time to look around and make our decision, which was very refreshing.
The delivery team were also excellent. They arrived on time, called ahead before the delivery slot, and were very courteous and careful when bringing the bed into the property.
We are extremely happy with the service from start to finish and would highly recommend Benson for Beds.
15 mai 2026
Réponse de Bensons For Beds - Colindale684
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful and knowledgeable service without any pressure. We're also glad the delivery was smooth and professional. Thank you for your kind recommendation!
Team Bensons - Jess
The assistants are very helpful
The assistants are very helpful, knowledgeable and honest.
We found the mattresses we wanted with the expert help of Mo and his teammates.
1 mai 2026
Réponse de Bensons For Beds - Colindale684
We appreciate your positive feedback. We're so glad to hear that our assistants were helpful, knowledgeable, and honest, and that you found the mattresses you wanted!
Team Bensons
Réponse de Bensons For Beds - Colindale684
We're so glad to hear our staff's professionalism stood out to you! Thank you for taking the time to share.
Team Bensons
Réponse de Bensons For Beds - Colindale684
Thank you for your review.
Team Bensons
From the minute I entered the shop till…
From the minute I entered the shop till I got my bed and mattress I had no problem and felt the company runs a smooth and efficient system
Delivery men were polite and helpful
26 avril 2026
Réponse de Bensons For Beds - Colindale684
Thank you for your lovely review! 😊 We’re so pleased everything ran smoothly from your first visit right through to delivery. Great to hear our delivery team were polite and helpful too. Enjoy your new bed and mattress — sweet dreams! 🛏️✨
Highly recommend. 5 stars!
Excellent salesperson who was honest and did his best to help us get the best deal possible.
Delivery was smooth, they came almost exacty the time they said they would and the assembly of the TV bed was quick and clean. They were polite, friendly and very thoughtful.
20 avril 2026
Réponse de Bensons For Beds - Colindale684
Thank you for your fantastic feedback! We’re delighted to hear our salesperson provided honest advice and helped you secure the best possible deal. It’s also great to know the delivery and assembly of your TV bed were smooth, efficient, and respectful. Enjoy your new bed,
We’re so glad you had a great experience,
Megan | Customer Care Specialist
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