From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Voir plus
L'entreprise a répondu
Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person. The assembly team who delivered and assembled the bed carried this on they were superb rea... Voir plus
L'entreprise a répondu
We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Coventry206
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Royaume-Uni
- 2476667143
4,8
Excellent
335 avis
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Réponse de Bensons For Beds - Coventry206
We are happy to hear that our assistant was helpful and informative! We appreciate your positive feedback and thank you for sharing.
Take care, Megan at Customer Care
The salesman was indeed very helpful
The salesman was indeed very helpful, his name is Intasar and he explained everything in detail
28 août 2025
Réponse de Bensons For Beds - Coventry206
We're happy to hear that the salesperson was very helpful and explained everything in detail. We appreciate you taking the time to share your positive experience.
Take care, Megan at Customer Care
Very pleased with our purchase would…
Very pleased with our purchase would recommend staff were so helpful and knowledgeable would definitely buy from again
27 août 2025
Réponse de Bensons For Beds - Coventry206
We appreciate you sharing! We are so pleased our staff's knowledge and helpfulness made your purchase a great experience. We look forward to seeing you again, Megan at Customer Care
We were greeted by Natalie
We were greeted by Natalie, and all the staff were very helpful whilst not being pushy! Natalie listened carefully to our requirements and allowed us time to try out various options both in bed base and mattress. We tried the ottoman option which we initially thought would suit us, but Natalie advised that the weight of a substantial mattress needed to be considered. We decided against the ottoman option due to back problems.
We tried a number of mattresses and found one that we both found really comfortable and supportive. Natalie was particularly helpful in advising us on a headboard. She gave us a quote but mentioned that there would be a special offer over the Bank Holiday weekend, and we took advantage of this by ordering on 22nd August.
The team on Friday helped us with colour matching too, and were most obliging. We had a follow up call at the weekend from Natalie, just to check that we were happy - this was much appreciated
20 août 2025
Réponse de Bensons For Beds - Coventry206
We're happy to hear that our team was helpful and not pushy during your visit. We appreciate you mentioning the advice you received regarding the bed base and mattress options. It's great to know you found a comfortable and supportive mattress and that the color matching assistance was beneficial. We're glad the follow-up call was appreciated.
Réponse de Bensons For Beds - Coventry206
We're glad you received first class service with us Nigel! Thank you for sharing your positive experience with our team; we appreciate it. Take care, Megan at Customer Care
Great in-store experience.
Great in-store experience.
We were struggling to find the right mattress but finally found a great product from Bensons.
Amazing mattress experience so far
26 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
We're happy to hear that you found the perfect mattress after your in-store visit. We're glad you're having an amazing experience with it so far, and we appreciate your feedback! Megan at Customer Care
Réponse de Bensons For Beds - Coventry206
We're thrilled to hear that you had an excellent experience in our store! Providing exceptional customer service is our top priority and we're glad we were able to exceed your expectations. Thank you for your review and for choosing our business, Megan at Customer Care
Knowledgeable staff
I was served by Natalie, who was friendly, helpful and professional. Nothing was too much trouble for her, and she was knowledgeable about the products. Natalie is a definite asset to your company.
2 août 2025
Réponse de Bensons For Beds - Coventry206
Thank you for taking the time to share your experience with Natalie! We are so glad to hear that she provided top-notch service and made your shopping experience with us a memorable one. We are lucky to have her as part of our team!
Staff were great
Staff were great. We hate pressure sales and prefer to be left to browse and try without being hassled. This was exactly what we had. No pressure and as much time as we wanted.
Staff very knowledgeable about products too
27 juillet 2025
Réponse de Bensons For Beds - Coventry206
Thank you for sharing your experience! Our team is dedicated to providing a hassle-free and knowledgeable shopping experience for all of our customers. We appreciate your feedback and look forward to seeing you again soon, Megan at Customer Care
Great price great service
Great price great service
Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered within 2 weeks with an interest free credit agreement in place within a pre advised timeframe. The delivery team were friendly, built the bed and took all their rubbish too. We had various communications during the period too. Great experience overall.
23 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We always strive to provide the best prices and service to our customers. It was a pleasure to assist you and we look forward to your next visit!
Person who i spoke to was very…
Person who i spoke to was very knowledgeable and helped me find the right mattress
15 juillet 2025
Réponse de Bensons For Beds - Coventry206
We are thrilled to hear that our team member was able to assist you in finding the perfect mattress for your needs. Thank you for choosing us and we hope you enjoy a good night's sleep, Megan at Customer Care
Mattress
Received emails confirming delivery date & time slot. Then got a call to say it was on its way. The delivery team Davie & Linval were polite, professional & friendly.
23 juin 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
We're happy to hear that you received timely updates regarding your delivery Pauline. We appreciate your positive feedback regarding the team's polite, professional, and friendly service. Thank you, Megan at Customer Care
Excellent service from Bensons for beds.
Ordered 2 beds from Bensons for Beds. Excellent service from visiting the showroom to delivery and assembly of the beds.
First and foremost the staff in the showroom were very helpful in answering our questions and showing us around the various beds we were interested in. No pressure sales, just very good customer service in listening to what we needed and advising us accordingly.
Then the delivery and assembly service, the delivery team called us before arriving, delivered and assembled the beds in the respective rooms. They were very efficient taking great care and explaining how everything worked and how to take care of the beds, they removed the packaging and left the rooms clean and tidy as they found them. All in all a very professional service from start to finish and would definitely recommend Bensons for beds.
17 juin 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
We're happy to hear that you had such a positive experience, from the showroom to the delivery and assembly. It's great to know the team provided helpful and efficient service. Thank you for recommending us, Megan at Customer Care
Paul and Ian the delivery team have…
Paul and Ian the delivery team have been absolutely brilliant. Delivered my mattress to the room, unpacked it and placed it with care. They took the box and wrapping so I wouldn’t have to worry about disposing them. They have been courteous and kind. Thank you for your great team work.
9 juin 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
We're happy to hear that our delivery team was brilliant! It's great to know they delivered your mattress to the room with care and removed the packaging for you. We appreciate you mentioning their courteous and kind service. Thank you for your great feedback, Megan at Customer Care
James the driver and Paul the driver's…
James the driver and Paul the driver's assistant did a good delivery of my new mattress and mattress protector, and took care carrying the mattress up to my bedroom and setting it in place.
11 juin 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
We're happy to hear that the delivery of your new mattress and protector went well Andrew. We appreciate you mentioning the care taken in your bedroom. Thank you for your positive feedback, Megan at Customer Care
Our salesman Intasar was very…
Our salesman Intasar was very informative and not too pushy, left us to it and his advice was very helpful and friendly.
5 juin 2025
Réponse de Bensons For Beds - Coventry206
We're happy to hear that you found our sales team member informative and helpful, and that you appreciated the advice you received. Thank you for your positive feedback, Megan at Customer Care
Fantastic service from the store…
Fantastic service from the store manager
Very attentive and thorough explaining about the range available for what we needed
6 juin 2025
Réponse de Bensons For Beds - Coventry206
We appreciate you taking the time to leave us such a complimentary review Michelle! We're so glad to hear the store manager provided such attentive and thorough service. Thank you, Megan at Customer Care
Information
Taking the time to give lots of information about the different items which was very helpful in making a decision on the purchase
5 juin 2025
Réponse de Bensons For Beds - Coventry206
We're glad you found the detailed information helpful for your purchase decision. We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer care
The information they provide is genuine…
The information they provide is genuine and the care towards customer is ready good
1 juin 2025
Avis spontané
Réponse de Bensons For Beds - Coventry206
We appreciate your positive feedback! We are glad our information is genuine and that you experienced good care. We appreciate you- Megan at Customer Care
Réponse de Bensons For Beds - Coventry206
We're happy to hear that you got what you wanted! Thank you for your positive feedback; we appreciate it, Megan at Customer Care
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