Fantastic customer service! The lads that delivered my new bed were exceptional! Friendly, polite and helpful could'nt ask for more. It was delivered within my timeslot and they called me with an E.T.... Voir plus
L'entreprise a répondu
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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Fantastic customer service! The lads that delivered my new bed were exceptional! Friendly, polite and helpful could'nt ask for more. It was delivered within my timeslot and they called me with an E.T.... Voir plus
L'entreprise a répondu
Really happy with the delivery service. The team were friendly, professional and efficient. They arrived on time, handled everything with care and made the whole process quick and hassle-free. Would d... Voir plus
Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Voir plus
L'entreprise a répondu
From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Royaume-Uni
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We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the differences between them and gave us the time we needed to try each one properly so we could make an informed decision. We couldn't fault the excellent service we received and we came away having bought what we wanted.
Akram the young man who dealt with us regarding purchasing a bed was a very helpful very patient young man. Nothing was to much trouble for him in helping us make the right decision.
Proudly to say that we have been blessed to receive such a wonderful service from such a respected person in Coventry store, who showed us each and every single promotion and product.
We are relaxed and happy and excited to receive my bed and ready ti order another one as the offers are still on.
Thanks a lot
Haroon Din
Easy to order and have had a few beds from them over the years
Paul from Gallagher retail park Coventry was a brilliant salesman. He knew his products. I had many questions about divan beds. He helped me to find the right bed, mattress and head board. He wasn't pushy but patient, especially when I didn't understand the calculation. He took time to explain.
The customer service, pricing and quality of products was great. All staff were polite and helpful. We have purchased a mattress from Bensons previously and were happy with the product and service we received.
Salesperson helpful, friendly, knowledgeable and seemed interested in our personal needs/requirements.
The gentleman that helped me with my order, was very professional, smiled happy to help very pleased with his customer service
Very helpful and informative
Advised on our budget and was impartial on brands
Akram was very helpful. He did not rush my decision and answered all my questions
Sales person was really helpful. Friendly and professional. Customer service was excellent
Excellent service by Akram. He spent 3 hours to help me find the right mattress for me due to my osteoarthritis in my back. Hopefully this choice will help!
Very knowledgeable staff who left us alone until we were ready to chat through details about the beds etc.
Also have a disabled father who they were great with and provided a great service to me and my family- thank you.
Although the sofa bed we wanted to look at wasn’t available in this store, an alternative, which was nearly identical was. Meshaq was friendly and helpful and demonstrated how the bed worked. Purchased in less than half an hour, sort of shopping I like.
Great selection of beds to choose from. Sales staff extremely pleasant and not pushy. Very knowledgeable too and helpful.
When we first came to browse we wasn't attacked straight away and forced to rush with decisions. After long walk-around guy came to us, asked do we need any help, do we have some questions and if we need any help just contact him and he left us to decide (in that way we didn't felt any pressure). Meshaq was very professional and helpful. In the end we bought bed with mattress and pillows. Definitely recommending everyone to come here.
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