Buying bedroom furniture fills me with dread, however our visit to Bensons for beds was the complete opposite. We went in to buy a mattress, pillows and bed base and from the offset we were not only p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 8a Prospect Place, Westgate Road, DA1 1DY Dartford, Kent, GB
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Lisez les avis des autres
I have been delaying buying a new bed for as far back as March 2026,despite really needing one.Today Thursday 15th /010/26 around 2pm decided to visit Benson bed in Dartford just to see what option w... Voir plus
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The efficiency from ordering to delivery it was so easy and I was kept well informed. Delivery and assembly were done with great skill with Mark having to park in a very difficult area where I live a... Voir plus
L'entreprise a répondu
Karen and the team in Dartford were so kind, helpful and patient with my brother who has learning difficulties and is disabled. Karen was very knowledgeable about all Products and was abject advise u... Voir plus
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Dartford420
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, Royaume-Uni
- 1322287129
4,9
Excellent
362 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Dartford420
We're happy to hear that our service was helpful and punctual. Thank you for your positive feedback; we appreciate it. – Lauryn at Customer Care 💜
Great help from Georgi
Great help from Georgi, made it easier to choose correct mattress and pillows
1 octobre 2025
Réponse de Bensons For Beds - Dartford420
We're happy to hear that our assistance made it easier to choose the correct mattress and pillows. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Réponse de Bensons For Beds - Dartford420
We're happy to hear that our advice was helpful and that you enjoyed your experience. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Great customer service and delivery was…
Great customer service and delivery was on time very helpful.
16 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
We're happy to hear that our customer service was helpful, and your delivery arrived on time. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
From start to the finish of my purchase…
From start to the finish of my purchase Bensons have excelled in the process. From the sales assistant in the store who showed me all the beds and bed frames available to the delivery guys that built my bed and took the old bed and mattress away very impressed with your company!
30 août 2025
Réponse de Bensons For Beds - Dartford420
We're happy to hear that you were impressed with our service, from the sales assistance to the delivery and removal of your old bed. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Double bed frame and mattress
Sales girl Shanice was very helpful, polite and professional and knowledgeable about the product.
8 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
We appreciate your positive feedback! We're happy to hear that the sales girl was very helpful, polite, professional, and knowledgeable about the product.
Best Wishes,
Megan at Customer Care
Staff was really friendly and helpful.
Staff was really friendly and helpful.
6 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
We appreciate you mentioning our friendly and helpful staff! We are so glad that you had a positive experience with our team.
Take care,
Megan at Customer Care
Réponse de Bensons For Beds - Dartford420
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, competent, and attentive to your needs.
Take care, Megan at Customer Care
Georgi was fantastic
Georgi was fantastic. Very helpful when I needed to arrange delivery and a collection but was confused by the details. And was very patient when I was trying to pick out a mattress.
17 août 2025
Réponse de Bensons For Beds - Dartford420
Thank you so much for this positive review! We are glad to hear that Georgi was able to assist you with delivery and collection arrangements, and that they were patient while you selected a mattress. We appreciate your business and hope to see you again soon!
Excellent service
Excellent service, great product! Delivery guys Lee and Glenn were fantastic; professional and polite. Thanks
15 août 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
We appreciate your positive feedback! We are so glad you are enjoying the product and that our delivery team provided excellent service for you.
Thank you, Megan at Customer Care
Good customer service
Well explained by the lady about what we were looking for.We got to try different mattresses in the shop before making our final choice.
10 août 2025
Réponse de Bensons For Beds - Dartford420
We're happy to hear that the explanation was helpful and that you were able to try different mattresses before choosing. Thank you for your positive feedback! Take care,
Megan at Customer Care
Excellent product
Your sales staff was extremely helpful.
After listening to my requirements, their suggestion help me to decide.
Delivery was as they said, on time.
The mattress I chose is extremely comfortable and fits my requirements.
11 août 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
Thank you so much for your kind review! Our sales staff pride themselves on providing excellent service and helping our customers find the perfect product. We're thrilled that you had a positive experience and are enjoying your new mattress. See you next time!
Second in-store purchase and very…
Second in-store purchase and very pleased with the help of Georgiana and Shanice. They give you space to roam and explore, but give ideas along the way and the most important bit of information - the warranty on mattresses. Very happy with our first purchase and waiting excitedly for the second delivery to arrive!
1 août 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
Thank you for your amazing review! We are thrilled to hear that you had a positive experience with Georgiana and Shanice. Our team takes pride in providing excellent customer service and we are happy to have exceeded your expectations. It's great to know that you were satisfied with your first purchase and we can't wait for your second delivery to arrive! Thank you for choosing us and we look forward to serving you again.
The retail team were helpful
The retail team were helpful , and Bensons kept me updated at each stage . The delivery team were curtious and quick .
13 juillet 2025
Réponse de Bensons For Beds - Dartford420
We are thrilled to hear about your positive experience with our retail and delivery teams! At Bensons, we take pride in providing excellent customer service at every step. Thank you for choosing us, Megan at Customer Care
Helpful staff
Helpful staff, knowledgeable about mattresses and beds. Friendly. Quick delivery slot. Delivery personnel efficient, delivered to room required, asked if we wanted wrapping on mattress removed, and disposed of, explained about mattress corner protection, even explained how ottoman bed worked and safety procedures even though it wasn’t a Bensons bed frame. Good experience.
23 juillet 2025
Réponse de Bensons For Beds - Dartford420
Thank you so much for your positive feedback! Our team takes pride in delivering exceptional customer service and we're thrilled to hear that we made your mattress shopping experience enjoyable. We appreciate your business and hope to see you again in the future, Megan at Customer Care
Great mattress at a great price
Leigh was very helpful in ordering my mattress I laid on it for a good 10 minutes before deciding no pressure
22 juillet 2025
Réponse de Bensons For Beds - Dartford420
Thank you for your review! We are thrilled that Leigh was able to help you find the perfect mattress. We understand the importance of making the right decision and we're glad you felt no pressure during your visit. We hope you enjoy your new mattress, Megan at Customer Care
Very helpful assistant and great price.
13 juillet 2025
Réponse de Bensons For Beds - Dartford420
Thank you for your positive review! We strive to provide excellent customer service and affordable prices for our valued customers. We are thrilled that our assistant was able to assist you and we look forward to seeing you again in the future, Megan at Customer Care
Very pleased with the staff at Dartford…
Very pleased with the staff at Dartford branch both of them doing a good job. Only downside is the £50 charge to take your old bed away
11 juillet 2025
Réponse de Bensons For Beds - Dartford420
Thank you for your kind words about our staff at the Dartford branch! We are thrilled to hear they did a great job. As for the £50 charge, it covers the cost of proper disposal and recycling efforts. We appreciate your understanding, Megan at Customer Care
Very friendly staff
Very friendly staff. Took time to explain about the beds and all our options
3 juillet 2025
Réponse de Bensons For Beds - Dartford420
Thank you for your kind words! Our team is dedicated to making sure our customers have the best bed-buying experience possible. We're glad we could help you find the perfect bed for you. Happy sleeping! Megan at Customer Care😊
5 Stars – Incredible Service from Shanice and Georgie!
My husband and I had an amazing experience at Bensons for Beds thanks to Shanice and Georgie. From the moment we walked in, they made us feel welcome, listened carefully to our needs, and guided us patiently through the options to find the perfect bed.
Their knowledge, friendliness, and genuine care made the whole process easy and enjoyable. We never felt rushed or pressured—just supported and well looked after.
Thank you both for your outstanding service. You made a big decision feel effortless, and we’re so happy with our choice!
1 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Dartford420
Thank you for your kind words! We're so glad Shanice and Georgie were able to make your experience at Bensons for Beds a memorable one. Our team takes pride in providing top-notch service and we're thrilled to hear we made your bed-buying journey enjoyable. Rest easy on your new bed and don't hesitate to reach out for anything else you may need, Megan at Customer Care
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