Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A Mavor Avenue, G74 4QX East Kilbride, Lanarkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We arrived at Bensons for Beds East Kilbride, and we were greeted by James, a salesperson there, who was very polite and knowledgeable and who guided us through the whole process of choosing the corre... Voir plus
L'entreprise a répondu
Having never used Bensons previously, I was super impressed with your salesman James in your East Kilbride branch. Apart from being friendly, he was very knowledgeable and went out of his way to help... Voir plus
L'entreprise a répondu
The sales man was very good and friendly, but not pushy. He was knowledgeable about the beds and discussed our needs. Admin dealt quickly with invoice and booking and keeping us updated. The delivery... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - East Kilbride657
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, Royaume-Uni
- 1355222651
4,8
Excellent
359 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I first spoke to James around 6weeks…
I first spoke to James around 6weeks prior to purchase. His knowledge was excellent and he was really relaxed in his approach( no pushy sales stuff). I narrowed down two mattresses and when I went in second time around it was easy and very straightforward to get my order placed and processed. First class service I would highly recommend
30 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you so much for your kind words! We are thrilled that you had such a positive experience with James and our team. It was our pleasure to assist you and we truly appreciate your recommendation.
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - East Kilbride657
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service team. Providing helpful and friendly service is our top priority. We appreciate your support!
Sleep well, Team Bensons💜
Réponse de Bensons For Beds - East Kilbride657
"Thank you so much for the kind words! Our team takes pride in providing exceptional customer service and we're glad to know you had a positive experience with our salesman." #happycustomers - James
James from Bensons East Kilbride was…
James from Bensons East Kilbride was terrific. At first we were just in to have a browse but James was so incredibly knowledgeable, especially after only working there for a short period of time, he answered all of our questions and helped us pick the perfect bed frame and mattress. The whole team were lovely but a big massive shout out to James!
19 avril 2025
Avis spontané
Réponse de Bensons For Beds - East Kilbride657
Thank you for taking the time to share your positive experience at Bensons East Kilbride! I was thrilled to hear that I had provided excellent service and helped you find the perfect bed frame and mattress. I truly value your feedback and hope to continue providing you with exceptional service in the future! - James
The person serving us was very…
The person serving us was very knowledgeable and very good indeed. A pleasure to work with on deciding where I was to dump this old carcass for the next 8 years.
20 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for taking the time to leave us a review! We are delighted to hear that John made your experience with us a pleasant one. Thank you for choosing Bensons for Beds! - James
The service throughout was impeccable.
The service throughout was impeccable.
James at the East Kilbride/King's Gate store was so knowledgeable, easy to get along with, helpful, attentive and an all-around excellent representative (plus, allowed us ample time to talk amongst ourselves and browse the available options, so perfect balance of great customer service vs. giving us space to just look). Funny and a really nice guy too :)
Stuart was also a massive help, and ensured the process was as easy as possible, whilst meeting our needs and being friendly and thorough.
The ordering process was easily customisable and took into account our individual circumstances (short notice delivery of 1 week was excellent, based on the options they presented us with that would fit into the preferrable timescale) and the delivery and assembly went off without a hitch.
No negative notes, guys; keep doing what you're doing.
6 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you so much for your amazing review! I'm thrilled to hear that you had such a great experience with me at our East Kilbride store. Our team is dedicated to providing exceptional service and we're glad that this was reflected in your experience with us. Thank you for choosing Bensons for Beds and we hope to continue exceeding your expectations in the future. Happy shopping! - James
Réponse de Bensons For Beds - East Kilbride657
Thank you for your fantastic review! We take pride in providing top-notch service and are thrilled to hear that our team met your expectations. We look forward to serving you again in the future.
Great service from Stuart
Great service from Stuart. From exploring the different options available to placing the order. Highly recommend the team
20 avril 2025
Avis spontané
Réponse de Bensons For Beds - East Kilbride657
Thank you so much for the review, really happy to to hear we made the task of buying a new bed an enjoyable one!
Stuart gave us plenty of time to look…
Stuart gave us plenty of time to look at and try different beds. He answered all of our questions and was knowledgeable and helpful. Stuart gave excellent customer service and efficiently processed our payment. Thank you
18 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Hi Mrs Harris, so glad I was able to make the experience easy and enjoyable. really appreciate the review, Stuart 🙂
Great Store. Staff very helpful and friendly
Sales person left me to try the mattresses after giving me all the information I needed. Very nice and friendly. Very helpful.
12 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for your kind review! We are glad to hear that our salesperson was able to provide you with all the information you needed and gave you the space to try out our mattresses. Our team is always happy to assist our customers in any way we can. Thank you for choosing us!
James and his colleagues were so…
James and his colleagues were so helpful. Very friendly team!
4 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for the kind words, we pride ourselves on our friendly and helpful team. We're so glad we could provide you with a positive experience. Come back and see us anytime! 😀 - James
The salesperson was very helpful did…
The salesperson was very helpful did not hassle us just told us to take a look around then come and see her when we were ready
3 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for your kind words highlighting the service you received from Kirsty. Our team strives to provide a hassle-free and informative shopping experience for our customers. We appreciate your business and hope to see you again soon! - James
Great experience in store
Great experience in store. Stuart in East Kilbride was extremely friendly and helpful. Nothing was too much trouble and he really listened to our needs.
We await delivery of our new bed!
1 avril 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for your kind words! We are thrilled to hear that Stuart provided you with exceptional service in our East Kilbride store. We are excited for you to experience a good night's sleep. Thank you for choosing Bensons for Beds!
Great customer service
Jenny was fantastic! There was no rush. I tried all the beds she advised after I gave a description of what I needed and also used the bed pressure computer to ensure she was offering the correct products for my needs. She was polite, friendly and helpful. Great customer service.
23 mars 2025
Avis spontané
Réponse de Bensons For Beds - East Kilbride657
Thank you for sharing your experience with Jenny! We are delighted to hear that she provided attentive and personalized service to help you find the perfect bed. We will make sure to pass along your kind words to her. Thank you for choosing us for your bedding needs! - James
Great service from James explaining all…
Great service from James explaining all I needed to know about choices of bed and mattresses
22 mars 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for your kind words! We're so glad I was able to provide you with all the information you needed for your bed and mattress choices. It's our goal to always offer top-notch service to our customers. - James
Great customer service
Excellent customer service from start to finish. James and Jenny were both so helpful when choosing my new mattress. I was kept well informed about delivery from ordering to delivery yesterday. The delivery team were great and the mattress is perfect. Would definitely recommend Bensons.
21 mars 2025
Avis spontané
Réponse de Bensons For Beds - East Kilbride657
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with James, Jenny, and our delivery team. We pride ourselves on providing top-notch customer service and are happy to have helped you find the perfect mattress. Thank you for choosing Bensons and please do recommend us to others!
Good advice without any pressure.
Made to feel welcome but not overpowered! Jenny in East Kilbride was very helpful amd gave good advice.
Given plenty of time to make decisions without any pressure.
15 mars 2025
Réponse de Bensons For Beds - East Kilbride657
We appreciate you sharing your experience! We're happy to hear that you felt welcome and received helpful advice with plenty of time to decide. We will pass your kind words on to our East Kilbride team. Thank you, Megan at Customer Care
Réponse de Bensons For Beds - East Kilbride657
Thank you for your positive feedback! Our team strives to provide exceptional service to all of our customers. We are glad John was able to assist you in finding what you needed. Come back and visit us again soon! - James
It was a very pleasant experience the…
It was a very pleasant experience the assistant was very helpful without pressuring us
Nice atmosphere in the shop good range of mattresses got what we wanted feel it was value for money
22 février 2025
Réponse de Bensons For Beds - East Kilbride657
Thank you for your wonderful review! We are delighted to hear that you had a pleasant experience and that John provided great service. Our goal is to create a nice atmosphere and provide a good range of mattresses that offer value for money. We appreciate your support and hope to see you again! - James
Excellent customer service
Excellent customer service, great communication about the product and information on my delivery service. I would recommend friends and family.
20 février 2025
Réponse de Bensons For Beds - East Kilbride657
We appreciate you sharing your experience! We're so glad to hear that our team provided excellent customer service and communication regarding your order. We thank you for your recommendation, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.