This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... Voir plus
Établissement
Changer d'établissementUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... Voir plus
L'entreprise a répondu
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
L'entreprise a répondu
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Enfield363
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Royaume-Uni
- 2083632710
4,8
Excellent
425 avis
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From the minute we entered the shop the…
From the minute we entered the shop the service from Rushed was excellent.
30 octobre 2026
Professional & courteous
Professional & courteous. Great bed and mattress.
Very helpful. Wonderful service.
Cannot fault them.
30 octobre 2026
Avis spontané
This was a very positive experience…
This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options etc. The bed looks great and is comfortable. Thank you!
1 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff were very polite helpful and…
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
20 octobre 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your kind feedback. We are delighted to hear that our team was polite, attentive, and helpful during your visit. We hope your delivery goes just as smoothly and that you are pleased with your purchase.
Team Bensons
Good team in shop
Friendly knowledgeable team and sorted out any issues I had with good solutions
19 octobre 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your kind words! We're thrilled to hear that our team was able to assist you and provide effective solutions. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Fab service
13 octobre 2026
Réponse de Bensons For Beds - Enfield363
Thanks for your feedback! 😊 We're thrilled to hear you received fab service. Simple, positive experiences like this are exactly what we strive for, and it's wonderful to know we got it right.
Thank you for choosing Bensons! ⭐
Réponse de Bensons For Beds - Enfield363
Thank you for your kind words Mrs Mordecai! We're thrilled to hear that our staff made a positive impact on your experience. We strive to provide excellent service and support to all our customers. We look forward to welcoming you back soon,
Megan | Customer Care Specialist
New Bed frame
From the start to the finish, the staff in store , contact albeit automated, delivery guys, everything has been superb. Would recommend.
2 octobre 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your fantastic review! We're thrilled to hear that you had a superb experience with our staff and delivery team. Your recommendation means a lot to us. We look forward to serving you again soon!
Réponse de Bensons For Beds - Enfield363
Thank you for your kind words! We're thrilled to hear that our delivery team made a positive impression. We strive to provide excellent service and appreciate your feedback. We look forward to serving you again soon!
Wonderful experience!
We had visited the store twice before and done some research into the type of mattress we wanted, when we had one in mind I called the store to check it was in the showroom and spoke to the manager, Mark. He was very polite and helpful on the phone and we headed to the store as the one we wanted to try was there. When we arrived we were greeted by Mark who remembered our phone call and he gave us lots of advice and pointed us in the direction of similar mattresses to the one we originally tried out. He gave us plenty of space to try out as many mattresses as we wanted, but was always on hand for advice and any questions we had. We chose a mattress through his recommendations and actually saved a lot of money in comparison to the original mattress we had gone to look at. We were extremely happy with the service we received and are so excited for our mattress to arrive!
27 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Mark. Our team is dedicated to helping customers find the perfect mattress, and it's great to know you found one that fits your needs and budget. We can't wait for you to enjoy your new mattress!
Great staff at the showroom
Great staff at the showroom
And delivery drivers were polite when they called to provide tumeline of delivery
21 septembre 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our showroom staff and delivery team. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!
Najeeb was fantastic
Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so peaceful - I returned several times before committing to buy. Each time, I got the same level of care. I was also assisted by Mark during a re-visit. Thanks, guys, for a hassle-free shopping experience.
28 août 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful review! We're thrilled to hear that Najeeb and Mark provided you with such a positive and informative experience. Our goal is to ensure our customers feel comfortable and well-informed. We appreciate your support and look forward to serving you again!
I had ordered two identical mattresses…
I had ordered two identical mattresses at the time of ordering with same delivery date. On the delivery day, when the driver showed up he told me he has only one mattress (there was no intimation or communication to me of any change to my delivery for the second mattress and I was expecting it to come together). I had to chase the store a few times to get some update on what happened and was then given a delivery date of 4 weeks later causing huge inconvenience as I was initially told both mattresses are coming together till the day of original delivery but they didn't turn up.
21 août 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
We sincerely apologize for the significant inconvenience and frustration caused by the delayed delivery of your second mattress. It is unacceptable that you were not informed of this change and had to chase for updates. We understand how disruptive this must have been, especially after being assured both mattresses would arrive together. We are truly sorry for the poor communication and the extended wait you endured.
Team Bensons
All the process from buying to…
All the process from buying to delivering was pleasant.
No need to worry.
You are in good hands 👍🏻👏🏻
16 septembre 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience from start to finish. Your satisfaction is our top priority, and we look forward to serving you again soon!
Our salesman Najeeb was very friendly…
Our salesman Najeeb was very friendly polite and very helpful
5 septembre 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful review! We're so pleased to hear that our salesman was friendly, polite, and very helpful. Providing excellent service is always our goal, and it's fantastic to know we achieved that for you.
Team Bensons
Great service overall
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great communication throughout. This is my second purchase from Bensons for Beds this year and it has been very positive overall and better than Dreams. Would recommend.
1 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
We're thrilled to hear that your experience was so positive from start to finish! It's wonderful to know our Enfield team provided patient, knowledgeable advice to help you choose the right products, and that your delivery arrived on time with great communication throughout. We're especially grateful for your repeat custom and recommendation!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Knowledgeable staff
Knowledgeable staff , very polite and efficient delivery. We tried the sleep machine then given recommendations for about 5 mattresses so not too much confusing choice. We chose wisely ,happy with choice and delivered within 4 days
7 septembre 2026
Réponse de Bensons For Beds - Enfield363
Hey Mark,
Thank you for your fantastic review! 😊 We're delighted to hear that our team helped narrow down the choices and made finding the right mattress simple rather than overwhelming. It's great to know the sleep machine recommendations worked well for you and helped you choose with confidence.
We're also pleased that your delivery was polite, efficient, and completed within just 4 days. Most importantly, we're thrilled to hear you're happy with your choice! Thank you for choosing us, and we wish you many nights of comfortable, restful sleep,
Megan | Customer Care Specialist💙
Staff were professional and caring.
Staff were professional and caring.
They gave me very good advice on what was best and explained how specific beds could benefit me.
30 août 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with professional and caring service. It's our goal to help you find the best solutions for your needs. We appreciate your support and look forward to serving you again!
Excellent experience
Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendly. He went through the ordering process efficiently and clearly. We were delighted with the excellent service he gave.
27 août 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
Hello Nancy,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Mark at our Enfield store provided such a warm welcome and excellent service throughout your visit.
We'll be sure to pass on your kind words to Mark, who will be thrilled to hear how much you appreciated his support. Thank you for choosing us, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist⭐
The sales staff that was was absolutely…
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what was best suited to us
29 août 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful feedback! We're thrilled to hear that our sales staff provided you with the knowledge and support you needed. Our goal is to help you find the perfect bed, and we're glad you felt well taken care of. We appreciate your business and hope you enjoy your new bed!
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