This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... Voir plus
Établissement
Changer d'établissementUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... Voir plus
L'entreprise a répondu
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
L'entreprise a répondu
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Enfield363
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Royaume-Uni
- 2083632710
4,8
Excellent
425 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have always used B4B whenever I need…
I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard.
The staff in the store are knowledgeable and helpful when it comes to choosing the right bed/mattress.
From buying a new mattress to the delivery it has been a positive experience. They keep you up to date with a progress SMS or by email then on the day of delivery I received a call from the driver 30 minutes before arrival plus a SMS. So I knew exactly what time to expect them.
17 août 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear about your consistently positive experiences with us! It's wonderful that our staff's knowledge and helpfulness, along with our efficient delivery updates, have made every purchase a great one. Thank you for your continued trust and loyalty!
Team Bensons
good salesman
good salesman, very informative. Not pushy.
Delivery men polite on time and efficient.
16 août 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear that you had a positive experience with our salesman and that our delivery team was polite, on time, and efficient. Thank you for your wonderful feedback!
Team Bensons
The sales person was very knowledgeable…
The sales person was very knowledgeable and understood our needs. He was very professional in his approach.
6 août 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear that our salesperson was very knowledgeable and understood your needs. It's wonderful to know that their approach was professional. Thank you for your kind feedback!
Team Bensons
Great experience overall and with the…
Great experience overall and with the Enflield branch in particular. Mark was amazing and helped us understand all the details, materials, options, finance etc., as we were coming completely new to mattresses.
26 mai 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear you had a great experience overall, especially with the Enfield branch! It's wonderful that our team member was amazing and helped you understand all the details, materials, options, and finance as you were new to mattresses.
Team Bensons
The salesman at the store was great he…
The salesman at the store was great he showed me a few different mattresses and he helped me to make the right decision. The delivery guys were great they explained everything to me about turning my mattress every two weeks. I would definitely recommend Bensons for beds to everyone.
6 août 2026
Réponse de Bensons For Beds - Enfield363
Thank you for your wonderful feedback! We're delighted to hear that our salesperson provided excellent assistance and helped you make the right decision. It's also fantastic to know that our delivery team was great and explained everything clearly. We truly appreciate your recommendation!
Team Bensons
Great service
Great service, delivered everything we asked for, communication from start to finish of order was excellent.will recommend without doubt, ordered originally from Dreams shocking service, would of gone to Bensons before Dreams if the store was made more visible
6 août 2026
Réponse de Bensons For Beds - Enfield363
Hi Paul,
Thank you for your fantastic feedback! 😊 We're delighted to hear that you received great service and that we delivered everything you were looking for. It's wonderful to know that our communication kept you informed every step of the way, from placing your order through to delivery.
We're especially grateful for your recommendation and your comments about choosing Bensons. Feedback like this means a lot to us, and we'll certainly share your kind words with the teams involved. We hope you're enjoying your new bed and thank you for choosing us,
Megan | Customer Care Specialist! 🛏️
Great service from start to finish
Great service from start to finish, Rashid at our Local Bensons in Enfield was very helpful, knowledgeable and patient.
The delivery team was great as well.
An overall stress free experience.
2 août 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear you had such a stress-free experience from start to finish! It's wonderful that our team member was helpful, knowledgeable, and patient, and that the delivery team also provided great service.
Team Bensons
Excellent experience
We received useful information in the shop without the shop assistant being pushy.
We had to reschedule the delivery twice which was very easy to do.
The delivery people were careful and courteous
2 août 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear you received useful information in the shop without feeling pressured. It's wonderful that rescheduling your delivery was easy and that our delivery team was careful and courteous. Thank you for your kind words!
Team Bensons
Great sales assistant! Our sales assistant Rushid was…
Our sales assistant Rushid was fantastic! He remembered us from when we were there last Christmas and he’s very helpful! Lovely guy and make our experience a lovely one!
25 juillet 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear that our sales assistant was fantastic and remembered you from your previous visit! It's wonderful that Rushid was very helpful and made your experience a lovely one.
Team Bensons
Customer service was so good
Customer service was so good
Online expereince was great - kept informing me on the prgoress of my order.
The beds X4 were so carefully packaged with no damage at all. The Mattress is as expected. Very good product. My children and I assembled them by ourselves - instruction is fairly straightforward to use.
19 juillet 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear about your excellent experience with our customer service and online updates! It's wonderful that your beds arrived carefully packaged and undamaged, and that you found the mattress to be a very good product. We're also glad the assembly instructions were straightforward.
Thank you for your positive review - Lauryn at Customer Care 💜
Andy and James were both fantastic
Andy and James were both fantastic! Very punctual and despite the hot weather got our bed set up in speedy time! Probably one of the nicest delivery team we've ever had!
10 juillet 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear that your delivery team was fantastic! It's wonderful that they were punctual and set up your bed quickly, even with the hot weather. We truly appreciate your kind words!
Thank you for your positive review - Lauryn at Customer Care
Réponse de Bensons For Beds - Enfield363
We are so pleased to hear that we were on time and did a good job for you. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
Everything from start to finish
Everything from start to finish
Very supportive team
Very kind and helpful
Very polite
Will order again
This team needs some sort of recognition
Thank you 🫶🏽
14 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear that your entire experience was excellent from start to finish! It's wonderful that our team was so supportive, kind, helpful, and polite. We truly appreciate your kind words and look forward to your next order!
Great Service
Great service from the initial sale process through to delivery.
10 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
We're so pleased you received great service from the initial sale process through to delivery. Thank you for your wonderful feedback!
Sales rep was knowledgeable
Sales rep was knowledgeable. He left us alone to try as many beds as required. but was on hand to answer questions.
21 juin 2026
Réponse de Bensons For Beds - Enfield363
We're delighted to hear that our sales representative was knowledgeable and gave you the space you needed to make your decision while still being available to assist. Thank you for your positive feedback!
Réponse de Bensons For Beds - Enfield363
We are so pleased you found our service very good and the product excellent quality. Thank you for your kind words!
Team Bensons
Excellent delivery service
Excellent communication on day of delivery from the driver John H & Steven B. They went above and beyond to place the boxes where I requested.
27 juin 2026
Réponse de Bensons For Beds - Enfield363
We're so glad to hear our delivery team provided excellent service and went above and beyond for you! Thank you for sharing your positive experience.
Team Bensons
The sales person was very helpful and…
The sales person was very helpful and knoledgeable about the mattresses. He gave us good advice and guidance as to the type of mattress that would suit us best,
19 juin 2026
Réponse de Bensons For Beds - Enfield363
We're so pleased our team provided helpful and knowledgeable advice, guiding you to the perfect mattress. We appreciate your positive feedback!
Team Bensons
Mark
Mark , was amazing and we realised he was the same person who served us 9 years when we bought our last bed and mattress .
Definitely 5/5 or more
18 juin 2026
Réponse de Bensons For Beds - Enfield363
We are so happy to hear about your wonderful experience and that our team member provided such excellent service again! Thank you for your continued loyalty.
Team Bensons
Excellent service from the start!
Rashid and Mark were so welcoming and delivered excellent customer service patiently supporting me right from my initial telephone enquiry to visiting the Enfield store with my husband. We found the staff to be friendly and knowledgeable, and having recently lost my mum, they made my job looking for a bed and mattress for my dad's spare room so much smoother, which I was very grateful for. I would highly recommend this shop, as in my experience, their quality and service received outweighed the competition next door!
13 juin 2026
Avis spontané
Réponse de Bensons For Beds - Enfield363
We're so pleased to hear our team provided such welcoming and excellent customer service during a difficult time. It's wonderful that we could make your experience smoother and that you found our staff friendly and knowledgeable. Thank you for your high recommendation!
Team Bensons
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