Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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Lisez les avis des autres
Ryan was very helpful in quickly understanding our needs and suggesting the appropriate options. He was very kind and cheerful and made the whole experience -- weird to say -- even enjoyable. The expl... Voir plus
L'entreprise a répondu
I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Voir plus
L'entreprise a répondu
Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Erdington
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Royaume-Uni
4,8
Excellent
181 avis
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A pleasant shop from the store to final…
A pleasant shop from the store to final delivery. Kept up to date of order progress. Staff very polite and friendly listened to what we wanted. Highly recommend.
15 mai 2026
Réponse de Bensons For Beds - Erdington
We are so pleased to hear you had a pleasant experience from start to finish. Thank you for your kind words!
Team Bensons - Jess
Love our new bed
Love our new bed. Good knowledge of their products, the sales representative was fantastic, good advice, knowledge and helped us choosing the right bed. Will use again, they also have good ranges of beds.
22 mars 2026
Réponse de Bensons For Beds - Erdington
We're so glad you love your new bed! It's wonderful to hear our team provided fantastic advice and helped you choose perfectly. We appreciate your kind words!
Team Bensons - Jess
Excellent all round experience!
From the showroom to delivery everything was professional.
Got to try different mattresses in the showroom which was a big help. The salesman was very knowledgeable & helpful.
Delivery drivers were brilliant & took away the old bed & left the room tidy.
New bed is so comfy, really loving it!
9 mai 2026
Réponse de Bensons For Beds - Erdington
We're happy to hear that you experienced professionalism from the showroom to delivery! It's great that trying different mattresses and the salesman's knowledge were helpful. We're also glad the delivery drivers were brilliant and that you're loving your new comfy bed!
Team Bensons
Friendly and helpful staff
5 mai 2026
Réponse de Bensons For Beds - Erdington
We appreciate you letting us know that our staff was friendly and helpful; we are happy to hear about your great experience!
Team Bensons
The sales lady Bev was very kind and…
The sales lady Bev was very kind and helpful. The information leading up to delivery was good . I would have appreciated a reminder the day before delivery as it came at 7 am but I wasn't expecting them so wasn't ready. The delivery guys were nice and took the next bed then came back and fitted it in for me
25 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you for your feedback! We’re delighted to hear Bev was kind and helpful, and that the information leading up to delivery was clear. We appreciate your note about the early delivery time — this is really helpful feedback and something we’ll certainly take on board. It’s great to hear our delivery team were understanding, friendly, and made sure everything was fitted properly for you. Thank you again for sharing your experience.
Bev and the Erdington branch 100% service
Bev was such an assistive staff member to my needs and asked all about my issues including ones that I didn’t think about with my frame of bed and sleeping habits. Really appreciate the personalised discussion that made me feel that I was in good hands
25 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for such lovely feedback! 😊 Bev will be delighted to hear how supported and well looked after you felt — that personalised care is exactly what we aim for. We’re so glad you felt in good hands,
Megan | Customer Care Specialist🛏️✨
Réponse de Bensons For Beds - Erdington
Thanks so much for the great feedback—we’re glad you enjoyed the service,
Megan at Customer Care✨
"I cannot recommend Beverly enough
"Highly recommend Beverly for her wonderful service. What I appreciated most was her patience—she never made me feel rushed and answered every single question I had."
21 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you for the wonderful recommendation! Beverly will be delighted to hear how much you appreciated her patience and attentive service.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist💜
Réponse de Bensons For Beds - Erdington
We appreciate your positive feedback regarding our great service and material. Thank you for sharing your experience with us!
Thank you for your positive review – Lauryn at Customer Care 💜
Extremely helpful and courteous would…
Extremely helpful and courteous would highly recommend
16 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you so much! We really appreciate the recommendation,
Megan | Customer Care Specialist😊
Great service
Great selection of beds, mattresses. Excellent customer service, staff that are knowledgeable about their products.
11 avril 2026
Réponse de Bensons For Beds - Erdington
Really appreciate your review — great choice and knowledgeable staff is exactly what we aim for.
We truly appreciate your feedback,
Megan | Customer Care Specialist🌟
Brilliant Benson Experience
The whole experience from the visit to the store to the bed being assembled was so positive. I was kept informed of progress regularly by Bensons. I was really impressed with their product and their service
10 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy to hear that your entire experience, from visiting our store to the assembly of your bed, was so positive! It's great to know you were regularly informed of the progress. We appreciate your feedback on our product and service.
Team Bensons
Love getting my bed’s from benson’s
Love getting my bed’s from benson’s
I’ve had 2 beds from here and honestly they’re the best. Especially the amount of room for storage in the ottoman’s
8 avril 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Simran Chauhan,
We're so happy to hear you love our beds! It's great to know you've had such positive experiences with the quality and storage space our ottomans provide. Thanks for your feedback!
Team Bensons - Jessica
Wojciech and Brian were very polite
Wojciech and Brian were very polite, Quick and took away the packaging.
2 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you for your lovely feedback! 😊 We’re pleased to hear Wojciech and Brian were polite, quick, and took care of the packaging. We’ll be sure to pass this on to them,
Megan | Customer Care Specialist
Very happy with the service I would…
Very happy with the service I would recommend this company to my family and friends
6 avril 2026
Réponse de Bensons For Beds - Erdington
Thank you so much! 😊 We’re really happy to hear you were pleased with the service and truly appreciate the recommendation to your family and friends. It means a lot to us,
Megan | Customer Care Specialist
From customer service in store to…
From customer service in store to delivery, all staff were friendly, respectful and knowledgeable. No hassle whatsoever. Would definitely recommend Bensons.
30 mars 2026
Réponse de Bensons For Beds - Erdington
Thank you for your lovely review! 😊 We’re delighted to hear that from in‑store service to delivery, everyone was friendly, respectful, and knowledgeable. No hassle at all is exactly what we aim for. Thanks so much for recommending Bensons,
Megan | Customer Care Specialist⭐
Réponse de Bensons For Beds - Erdington
Thank you! 😊 We’re delighted to hear you found everything fast, friendly, and helpful—and that you’re happy with the excellent product. Your feedback is much appreciated,
Megan | Customer Care Specialist ⭐
Good choice in-store well laid out
Good choice in-store well laid out. Sales assistant was helpful and knowledgeable and was able to guide us towards the product most suited to our needs.
29 mars 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for the great feedback! We’re so pleased you found the store well laid out and that our knowledgeable team could guide you to the perfect choice for your needs. Enjoy,
Megan at Customer Care🛏️✨
Very helpful and no pressure to buy…
Very helpful and no pressure to buy Very nice staff thanks again
13 mars 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you so much for giving us 5 stars Graham! We’re really glad you found our team helpful — and no pressure is exactly how we like it. Lovely having as part of our Bensons family, and thanks again for your kind words!
Sleep well,
Megan at Customer Care💤
Visited the erdington branch and was…
Visited the erdington branch and was helped by Josh and his colleagues very easy transaction and out by 45minutes with a purchase!!
22 mars 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for sharing your experience with us!😊
We’re so glad to hear your visit to the Erdington branch- it’s great to know we made the process easy, efficient, and got you all sorted with a purchase in just 45 minutes!✨
We really appreciate your feedback and are delighted you had such a quick and positive experience.
Thanks for choosing us,
Megan at Customer Care! 🙌
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