Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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Lisez les avis des autres
Ryan was very helpful in quickly understanding our needs and suggesting the appropriate options. He was very kind and cheerful and made the whole experience -- weird to say -- even enjoyable. The expl... Voir plus
L'entreprise a répondu
I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Voir plus
L'entreprise a répondu
Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Erdington
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Royaume-Uni
4,8
Excellent
181 avis
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I was called to say they were on my way…
I was called to say they were on my way he knocked the door first and introduced himself his name was emillan he told me how long he would be checked to see if everything was ok the n him a and linvel brought the bed in all the rubbish was taken away so having them build it was great no mess at all well worth the money for delivery and fitting
12 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
We’re delighted to hear Emillan and Linvel provided such courteous, efficient service and made the delivery and assembly completely hassle-free. Thank you for your positive review – Lauryn at Customer Care 💜
I met with Bev
I met with Bev, from start to finish she was very helpful. Great knowledge of products I purchased! She deserves a pay rise! :-)
9 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Erdington
Helpful from start to finish and full of product knowledge – we love hearing this! Thank you for your positive review – Lauryn at Customer Care 💜
New mattress
Staff were helpful and interested in giving us the best experience but also not pushy, allowing us time to try out different mattresses and go away to think before making a final decision.
29 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for your feedback! We’re delighted to hear our team gave you the time and space to explore while being helpful and focused on your needs. That’s exactly the experience we aim to provide, and we’re so glad it helped you make the right choice!
Sleep well,
Megan at Customer Care
Bev was the lady we saw and she looked…
Bev was the lady we saw and she looked after us and we brought a bed we was looking for at a great price
1 janvier 2026
Réponse de Bensons For Beds - Erdington
We’re so glad Bev looked after you and helped you find the perfect bed at a great price – that’s fantastic service! Thank you for your positive review – Lauryn at Customer Care 💜
Welcoming when entering the store.
Welcoming when entering the store.
Josh listened to what the needs are and was able to offer different types of beds to suit. I tried the sleep mattress to confirm which type of mattresses is best.
27 décembre 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that you felt welcomed and that our team member helped you find the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜
We went to look for beds initially
We went to look for beds initially, Ryan helped us with all the details, when it was time to buy it we spoke to Ryan again and he done an amazingjob in offering all the necessary advice that we needed in making the roght decision
26 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received and that the advice offered helped you make the right decision. Thank you for your positive review – Lauryn at Customer Care 💜
Be more caerfull
17 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we appreciate you bringing this to our attention. Your comments are important to us, and we’ll make sure they’re passed on to the relevant team. If there’s anything specific you’d like us to address or assist with, please don’t hesitate to let us know—we’re here to help.
Thank you - Lauryn at Customer Care
Great purchase from Bensons
We have purchased a new bed which will be delivered in mid-January. So far we have been pleased with the service and hope everything will be fine.
13 décembre 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that you're pleased with our service thus far. We appreciate your feedback and hope that you will enjoy your new bed when it arrives in January.
Réponse de Bensons For Beds - Erdington
We're happy to learn that you found our service very helpful and informative! We appreciate your positive feedback and support.
Great service in store
Great service in store, staff very helpful. Delivery on time with pleasant fitters. Love my purchase.
10 novembre 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that you had a great in-store experience and that our staff were helpful. We appreciate your positive feedback regarding the on-time delivery and pleasant fitters.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again.
Megan at Customer Care
Rob provided professional service and…
Rob provided professional service and very helpful.
18 novembre 2025
Réponse de Bensons For Beds - Erdington
We appreciate your positive feedback. We are happy to hear that you found our service professional and helpful. Thanks for choosing us,
Megan at Customer Care
Réponse de Bensons For Beds - Erdington
Thank you for your feedback! We’re delighted to hear that Rob was so helpful during your visit. We’ll make sure your kind words are passed on to him.
Thank you for your positive review Mary – Lauryn at Customer Care 💜
Excellent got help straight away didn’t…
Excellent got help straight away didn’t try and talk you into buying anything like most do really helpful and got the product at a cheap price but also grate quality thanks
8 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy to hear that you received immediate assistance and found our team helpful. We're also glad you found a great quality product at a cheap price. Thanks for your positive feedback,
Megan at Customer Care
Amazing customer service
The guys that delivered my bed were amazing, they were punctual, polite, friendly and very helpful, everything from purchase to delivery was stress-free. I 100% recommend.
20 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We appreciate you sharing your feedback. We're happy to hear that the delivery team was punctual, polite, friendly, and helpful, making your experience stress-free.
Thank you,
Megan
Customer Care Team
Had a great service from Bev at Benson…
Had a great service from Bev at Benson for Beds in Erdington. Went into the store not really sure of we wanted. Had super helpful show around, got to try the various different mattresses and came away very happy new mattress owners.
22 octobre 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that you had a great experience and found our team member helpful in choosing your new mattress. Thank you for sharing your positive feedback; we appreciate it!
Take care and see you again soon,
Megan at Customer Care
Salesman polite
Salesman polite, knowledgeable and friendly.
Bought a bed and delivered in under a week.
19 octobre 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that the salesperson was helpful, and we appreciate you mentioning the fast delivery of your new bed. Thank you for an amazing review – Lauryn at Customer Care 💜
Great Experience
Ryan was a brilliant representative of the store. His honesty and professionalism was a breath of fresh air, I sincerely hope he gets the recognition he deserves.
19 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We appreciate you sharing your feedback. We're happy to hear that our team member's honesty and professionalism stood out to you. We will ensure your comments are shared.
Thank you for your review – Lauryn at Customer Care 💜
Very professional on time delivery…
Very professional on time delivery frequently updated with order no issues whatsoever.
20 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We appreciate your positive feedback! We're so happy the delivery was on time and professional, and that you were frequently updated with your order.
Thank you for your review – Lauryn at Customer Care 💜
A good range of mattresses to try
7 octobre 2025
Réponse de Bensons For Beds - Erdington
Thank you for your review Paul! We’re glad you found a great range of mattresses to try — we hope you enjoyed your visit.
Kind regards,
Megan
The Bensons for Beds Care Team
Our experience was a very warm and…
Our experience was a very warm and welcome one. Wayne Eyre is very knowledgeable when it comes to purchasing the right bed for your requirements.
We would recommend Wayne to all our family and friends.
5 août 2025
Réponse de Bensons For Beds - Erdington
Thank you so much for your wonderful feedback! Wayne is delighted to hear you felt so warmly welcomed and that his knowledge helped you find the perfect bed. We really appreciate your recommendation!
Take care,
Megan at Customer Care💜
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