Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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Lisez les avis des autres
Ryan was very helpful in quickly understanding our needs and suggesting the appropriate options. He was very kind and cheerful and made the whole experience -- weird to say -- even enjoyable. The expl... Voir plus
L'entreprise a répondu
I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Voir plus
L'entreprise a répondu
Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Erdington
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Royaume-Uni
4,8
Excellent
182 avis
Demande des avis aux clients
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best decision of my life to buy a…
The best decision of my life to buy a bed from bensons
22 avril 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you so much for choosing Bensons for your bed purchase! We are thrilled to hear that it was the best decision of your life. We strive to provide our customers with high-quality products and exceptional service. Thanks for being a valued customer! 🛏️😊
King Sized quality bed for excellent price.
We ordered a king size bed from our local Bensons. A very easy and efficient process. We were kept informed of delivery and it arrived as scheduled. Delivery team were excellent. Bed is now installed and we're extremely pleased with it. Good value, great product!
22 avril 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
Thank you so much for your review! We are thrilled to hear that you had a pleasant experience with our team and that you are pleased with your new bed. We strive to make the purchasing process easy and efficient for all of our customers. Enjoy your new king size bed!
Great experience
Great products, great service competitive prices. Fast delivery considerate fitting engineers. All round great experience
27 décembre 2024
Réponse de Bensons For Beds - Erdington
Thank you so much for your kind words! We take pride in providing top-notch products, exceptional service, and competitive prices. Our team is dedicated to making sure your experience with us is nothing short of amazing. We appreciate your support!
Réponse de Bensons For Beds - Erdington
"We are thrilled to hear about your positive experience with Josh! We pride ourselves on having exceptional sales representatives who provide top-notch service. Thank you for choosing our business and giving us a great rating.
A1 Sales person put us at ease…
A1 Sales person (BEV) put us at ease explained the science of sleep tried several mattresses and made us feel comfortable that we had chosen right one A1
23 mars 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
"Thank you so much for sharing your positive experience with our salesperson, BEV! We are delighted to hear that they were able to guide you through the process and help you find the perfect mattress. It's our goal to make sure our customers feel comfortable and confident in their purchase. Thank you for choosing us!
Excellent customer service
My in store experiences were great. Both Wayne and Bev provided excellent customer service. Thanks to you both!
9 mars 2025
Réponse de Bensons For Beds - Erdington
We appreciate you taking the time to share your positive in-store experience. We're so glad to hear that our team provided excellent customer service! Take care, Megan at Customer care
Very helpful & knowledgeable.
The assistant Ave was very helpful and knowledgeable. He understood my requests and talked me through options.
11 mars 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We appreciate your feedback! We are so glad to hear that our assistant was helpful and knowledgeable and guided you through the available options. Thank you, Megan at Customer care
Sales person Bev.
Excellent advice and service from Bev who made our shopping experience a joy.
2 mars 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We appreciate your positive feedback! We're happy to hear that you enjoyed your shopping experience and that our advice was helpful to you. Take care, Megan at Customer Care
Fantastic experience
Ave made our new bed & mattress buying experience really easy & efficient. He gave us good options based on what we’d discussed & made suggestions to help us pick the best possible option for our style/needs & budget. He also, provided us with multiple estimates which was really helpful.
Once we were ready to go ahead Wayne carried out the transaction for us.
Both Ave & Wayne were helpful, efficient, approachable & not pushy.
Thanks again to you both & looking forward to our new bed & mattress to arrive.
20 février 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that your bed and mattress buying experience was easy and efficient. We appreciate that you found the options and suggestions helpful in choosing the best fit for your needs and budget. We're also glad that you found our team helpful, approachable, and not pushy. We look forward to your new bed and mattress arriving, Megan at Customer Care
Great customer service and good…
Great customer service and good prices.Wayne was very helpful.
18 février 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We appreciate you sharing your positive experience! Our team is glad to hear that you received great customer service and found good prices. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Erdington
Thank you for taking the time to leave us this positive feedback. Take care, Megan at Customer Care
Intasar the sales person was very…
Intasar the sales person was very helpful, showed us the full array of beds and how they worked from storage to headboards, he was so helpful..
14 février 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy to hear that the salesperson was so helpful and showed you the beds' features. We appreciate you taking the time to share your positive experience, Megan at Customer Care
Very helpful and patient
Bev was really helpful and patient with my son whilst trying to pick a new mattress.
8 février 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that our team member was helpful and patient while your son chose a new mattress. We appreciate your positive feedback, Megan at Customer Care
Lovely customer service
Lovely customer service, our host Bev gave us a wonderful tour and experience.
10 février 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We're happy you received lovely customer service! Our team is glad you had a wonderful tour and experience. We appreciate your positive feedback, Megan at Customer Care
I get the most comfortable pillows from…
I get the most comfortable pillows from Bensons for beds always. I like firmed and higher pillows which do not sink in when head rests on them... No where else have I found pillows which are perfect.. also, I keen coming back to Bensons for beds and the quality has been tried and tested so many times. Thanks to Bev who was very good and showed other options to choose from.. store is clean and staff very friendly..my 4 year old son loved jumping on the beds. Pillows pricier but worth the quality.
9 février 2025
Avis spontané
Réponse de Bensons For Beds - Erdington
We're delighted to hear you consistently find your perfect firm pillows at our store! It's great to know the quality meets your standards and that our staff is friendly and helpful. We appreciate your feedback and are glad your son enjoyed the beds!
Take care, Megan at Customer Care
Great experience from your branch at…
Great experience from your branch at erdington
Bev has great customer service and very helpful especially when it came to looking at what we liked and didn’t like when it came to bed and mattress
Had a specific size and she knew exactly what to recommend for us!
4 février 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear about the great experience you had at our Erdington branch. It's great to know that you found the service helpful, especially with the recommendations for your specific needs regarding a bed and mattress. Take care, Megan at Customer Care
Perfect experience
Ryan in store was so helpful made sure everything was perfect for us. Walked us through everything and made sure we had all the information we needed. He was so pleasant and helpful
4 février 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that the assistance provided was so helpful and thorough! We appreciate you taking the time to share your positive experience, Megan at Customer Care
Great staff....too much chasing though.
Great staff, very experienced.
A bit too much 'chasing' with calls and emails and texts for us to make a purchase. However, when we did finally decide, we got an even better deal.
Thank-you Dave.
21 janvier 2025
Réponse de Bensons For Beds - Erdington
We appreciate your feedback and are happy you were pleased with our team. We'll review our communication methods to ensure a better purchase experience. We're glad you got a great deal! Take care, Megan at Customer Care
Great experience
We had a great experience at Bensons. Wayne the manager was really helpful and friendly and answered all our questions
24 janvier 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the helpful and friendly service you received and the answers to your questions.
Take care,
Megan at Customer Care
Really helpful staff in store to answer…
Really helpful staff in store to answer questions and show us around. good range of beds and quality of beds. Bev, in particular, was very helpful and informative.
23 janvier 2025
Réponse de Bensons For Beds - Erdington
We're happy to hear that our staff was helpful in answering your questions and guiding you through our selection. We appreciate your positive feedback on our range and quality of beds.
Take care,
Megan at Customer Care
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