The Bensons for beds team were by very polite and efficient. Theykept us updated as to when the delivery was due to arrive, another update to say delivery within the next half hour. Very friendly . I... Voir plus
Établissement
Changer d'établissementUnit E Blackwater Shopping Centre, GU14 8BL Farnborough, Hampshire, GB
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Lisez les avis des autres
I had a very positive experience at Bensons for Beds in Farnborough. The staff were friendly, helpful and knowledgeable, and made the whole process straightforward and enjoyable. They listened to what... Voir plus
Very impressed with Bensons for Beds. They put so much effort into helping to find the right type of bed and mattress and work out the prices etc we were very pleased with them and their support. I e... Voir plus
The service was exceptional. Very friendly great advice and little peressure. We believe we have selected the perfect bea through a well informed decission.
À propos de l'entreprise
À propos de Bensons For Beds - Farnborough648
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Royaume-Uni
- 1252549783
4,8
Excellent
582 avis
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Very professional
Alex was a great help - very knowledgable and patient - was a real pleasure dealing with a professional sales person who was not pushy in any way and helped us make our decision.
22 août 2025
Avis spontané
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words, ! We take pride in our knowledgeable and patient sales team, and we're happy to hear that Alex provided you with a pleasant and non-pushy experience. It was a pleasure doing business with you. We hope to see you again soon! 😊 #HappyCustomers #ExcellentService
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words! Our team takes great pride in providing top-notch customer service and being able to assist our customers with their needs. We're glad our staff could be of help to you. #customerreviews #excellentstaff
Very welcoming
Very welcoming, helpful and clearly explained plus showed me options, without overwelming me
18 août 2025
Avis spontané
Réponse de Bensons For Beds - Farnborough648
We're happy to hear that you felt welcomed and found our explanations and options helpful without being overwhelming. Thank you for your positive feedback, Megan at Customer care
A quick and helpful service polite and…
A quick and helpful service polite and helpful staff.
15 août 2025
Réponse de Bensons For Beds - Farnborough648
We appreciate you taking the time to leave us a review. We're glad our staff was helpful and provided quick service for you. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Farnborough648
We appreciate your positive feedback! We are happy to hear that you received excellent service from our team. Thanks for choosing us, Megan at Customer Care
Réponse de Bensons For Beds - Farnborough648
We're glad our assistant's knowledge of beds was helpful! Our goal is to provide excellent support, so we appreciate your feedback.
Thank you, Megan at Customer Care
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind feedback! Our team takes pride in providing excellent service to all of our customers. We're glad you had a pleasant experience with us. Come back soon! Megan at Customer Care😀
Nathan and Darren were excellent in…
Nathan and Darren were excellent in their service
5 août 2025
Avis spontané
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words! We're happy to hear that Nathan and Darren provided excellent service. We appreciate your business and hope to continue exceeding your expectations in the future, Megan at Customer Care
Réponse de Bensons For Beds - Farnborough648
Thank you for the rave review! Our team is dedicated to providing top-notch service to all of our customers. It's our pleasure to exceed your expectations every time, Megan at Customer Care
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words! We are always happy to assist and provide excellent customer service. It was a pleasure seeing you, Megan at Customer Care
Réponse de Bensons For Beds - Farnborough648
Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great service with us. We are dedicated to providing excellent service to all of our customers. Thank you for your support, Megan at Customer Care
Great advice and helpful
Had a great experience in your store in Farnborough. Alex was so helpful and gave lots of advice and guidance. Thank you
7 août 2025
Réponse de Bensons For Beds - Farnborough648
We are thrilled that you had a great experience at our Farnborough store! Our team, especially Alex, is dedicated to providing helpful advice and guidance to our customers. Thank you for your kind feedback, Megan at Customer Care
Very friendly staff and helped with…
Very friendly staff and helped with everything I was looking for
6 août 2025
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words! Our staff is dedicated to providing excellent customer service and we are happy to hear they were able to assist you with everything you needed. We appreciate your support!
Mattress order…
Ordered online after visiting store with helpful advice from staff. Easy process kept up to date with delivery slot and times. First class service from order to delivery no hassle.
24 juillet 2025
Réponse de Bensons For Beds - Farnborough648
Thank you for the amazing review! We are thrilled to hear that our staff provided helpful advice and that you had a seamless ordering and delivery experience. We always strive to provide first-class service to our customers. Thank you for choosing us, Megan at Customer Care
Alex was very knowledgeable and helpful…
Alex was very knowledgeable and helpful and friendly.
28 juillet 2025
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words, we are glad to hear that Alex provided you with excellent service. Our team strives to always be knowledgeable, helpful, and friendly, Megan at Customer Care
Helpful customer service with quick…
Helpful customer service with quick ordering process.
18 juillet 2025
Réponse de Bensons For Beds - Farnborough648
As a business owner, we are thrilled to hear that our customer service was helpful and that our ordering process was quick for you. Your satisfaction is our top priority! Thank you for choosing us, Megan at Customer Care
Excellent service from both members of…
Excellent service from both members of staff particularly Dave in the first instance and the manager who helped us when Dave was busy on our return.
20 juillet 2025
Réponse de Bensons For Beds - Farnborough648
Thank you for your kind words! We're thrilled to hear that Dave and our manager provided you with excellent service. We strive to ensure that all of our customers have a positive experience. We appreciate your business and hope to see you again soon! Megan at Customer Care
Great in-store experience
Dear Bensons for bed team,
I just wanted to take a moment to share some feedback following a recent visit to your Farnborough branch.
My partner and I came in to look at beds and were helped by a member of your team named Naveed. Although we ultimately ended up purchasing a bed elsewhere due to specific needs (from a friend in fact), we felt strongly that we wanted to let you know how impressed we were by Naveed’s service.
He was incredibly helpful, knowledgeable, and patient. He took the time to walk us through all the options, explain the differences between models, and made us feel genuinely looked after without any pressure to buy. It was clear he really cared about helping us find what was right for us.
Naveed is a real credit to your team, and we hope this message reaches his manager so he gets the recognition he deserves.
Many thanks again,
Ben & Becca
5 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Farnborough648
Thank you so much for taking the time to share your feedback, Ben & Becca! We are thrilled to hear that Naveed provided you with excellent service during your visit. We are sorry that you ultimately found a bed elsewhere, but we are grateful for your kind words about Naveed's knowledge, patience, and professionalism. We will definitely pass along your message to his manager so he receives the recognition he deserves. We hope to have the opportunity to serve you in the future. Thank you, Megan at Customer Care
Farnborough gate was amazing
Nasim in Farnborough gate was wonderful, friendly and helpful from the moment we walked in. She knew exactly what she was talking about, gave us plenty of options, time to test lots of beds and listened to our needs. She stayed after store time to finish our order and was really helpful explaining the process of ordering, delivery and payment plans. She is a star!
25 juin 2025
Avis spontané
Réponse de Bensons For Beds - Farnborough648
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member to be friendly and helpful, providing you with suitable options and guidance. Thank you for your great review, Megan at Customer Care
Excellent buying expereince
The whole experience of buying a new mattress from Bensons for bed was fantastic. Alex the Salesman in the store was excellent. He understood what we were looking for, showed us options and even advised us not to buy a more expensive mattress, because of potential issues getting it into our house. We were extremely happy with his care and attention. Mattress now delivered and is perfect!!
30 mai 2025
Réponse de Bensons For Beds - Farnborough648
We're happy to hear that you had a fantastic experience buying your new mattress. We appreciate your positive feedback regarding the assistance you received in-store and that the delivered mattress is perfect! Thank you for choosing us Mr Bale, Megan at Customer Care
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