Effecient.service...no hard sell salesman. Bed delivered.by two courteous men kept informed at all.times. Bed very comfortable.sleeping well on it higher then i am used to but good. yet to try out.p... Voir plus
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Établissement
Changer d'établissementUnit E Blackwater Shopping Centre, GU14 8BL Farnborough, Hampshire, GB
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Thank you very much for your kind & help support during shipping in your shop. Really big thanks to Tina Farnborough gate. Much appreciated your Excellent customer service. We all Family members ver... Voir plus
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Overall good experience from bensons for beds. Good sales service in store and delivery was prompt and informed with a 15min call ahead. The delivery team put the bed together well. Removed one star... Voir plus
L'entreprise a répondu
Excellent service in the shop and the delivery guys (Luke and Paul) could not have been more helpful, happy and courteous. Would definitely recommend
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À propos de l'entreprise
À propos de Bensons For Beds - Farnborough648
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Royaume-Uni
- 1252549783
4,7
Excellent
550 avis
Demande des avis aux clients
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The member of staff who was able to…
The member of staff who was able to find exactly the right bed and deal for me.
20 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear that a member of our staff was able to help you find the perfect bed and deal. Thank you for your wonderful feedback!
Thank you for your review - Lauryn at Customer Care 💜
The staff member was efficient
The staff member was efficient, friendly and informative. A good experience and I am delighted with my bed
19 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear that our staff member was efficient, friendly, and informative, leading to a good experience. It's wonderful that you are delighted with your new bed!
Thank you for your review - Lauryn at Customer Care 💜
Matress replaced
Effecient.service...no hard sell salesman. Bed delivered.by two courteous men kept informed at all.times. Bed very comfortable.sleeping well on it higher then i am used to but good. yet to try out.pillows purchased through special.offer. old.mattress removed too.so all good. Good price paid and extremely.pleased.so far.
19 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear about your efficient service and positive experience! It's wonderful that our delivery team was courteous and kept you informed, and that you're sleeping well on your comfortable new bed. We're also glad the old mattress removal was handled smoothly.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent service in the shop and the…
Excellent service in the shop and the delivery guys (Luke and Paul) could not have been more helpful, happy and courteous. Would definitely recommend
17 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear that you received excellent service in the shop. It's wonderful that our delivery team was so helpful, happy, and courteous. Thank you for your recommendation!
Team Bensons
Good choice and good service
Good choice of beds at different prices. Assistant was helpful and explained everything well
11 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased you found a good choice of beds at different prices and that our assistant was helpful and explained everything well. Thank you for your feedback!
had our brand new heavy mattress…
had our brand new heavy mattress delivered today we were given a time slot and luke and Paul arrived dead on time didn't know they were going to 2nd floor flat but they were brilliant in this hot uncomfortable weather
14 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear your delivery was on time and that our delivery team was brilliant, especially in the challenging weather! It's wonderful that they handled the second-floor delivery so well.
Great Experience
Clear and friendly guidance in store helped with selection of the most appropriate product. Delivery was speedy.
11 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased our in-store guidance helped you select the perfect product and that your delivery was speedy. Thank you for your positive feedback!
brilliant instore from Richard / Nav
brilliant instore from Richard / Nav
excellent bed / delivery / put together
the best place to buy a bed
3 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased you had a brilliant in-store experience and are happy with your excellent bed, delivery, and assembly. Thank you for calling us the best place to buy a bed!
Team Bensons
Réponse de Bensons For Beds - Farnborough648
We are so glad you found great value and a great price with us! Thank you for sharing your positive experience.
Overall good experience from bensons…
Overall good experience from bensons for beds. Good sales service in store and delivery was prompt and informed with a 15min call ahead. The delivery team put the bed together well. Removed one star as they left the bed floating in the room and it weighs a tonne and the base is flush with the floor so nowhere to grip, so impossible to now move between myself and my husband. I did state to centre on the sockets against the wall, however it’s very close to the wardrobe on one side and makes it now tricky to use the wardrobe. I would have appreciated being asked to check the bed before leaving so I could have asked them to move into the correct spot given we paid for the assembly service, a tutorial of how to use the lift up mechanism would have also been appreciated.
I was a bit distracted having an electrician here at the same time so my advice would be to check the bed before they leave.
5 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We appreciate you sharing your feedback regarding your recent experience. We are pleased to hear that you found our sales service good and that the delivery was prompt. We also acknowledge your comments about the bed's placement and the difficulty in moving it, especially given its weight and flush base. We understand your desire for the bed to be centered and for a demonstration of the lift mechanism. We will certainly use your insights to improve our assembly and customer interaction processes.
Very helpful and a pleasant experience…
Very helpful and a pleasant experience in your Farnborough store
1 juillet 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased you had a helpful and pleasant experience at our Farnborough store. Thank you for your wonderful feedback!
Team Bensons
Excellent service and delivery!!
25 juin 2026
Réponse de Bensons For Beds - Farnborough648
We appreciate your kind words!
Team Bensons
Knowledgeable Staff
Tina at Farnborough branch had excellent product knowledge. We knew what we wanted and she was able to quickly show us what we wanted to see without any fuss. She offered the full range of services for us to choose from and we were very happy with our purchase and the service we had.
19 juin 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased our team member provided excellent product knowledge and helped you find exactly what you needed without fuss. It's wonderful you're happy with your purchase and service! Thank you for your feedback.
Team Bensons
The salesman and delivery staff were excellent
The salesman and delivery staff were very professional and helpful and provided excellent customer service.
19 juin 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased our team was professional, helpful, and provided excellent customer service. Thank you for your kind feedback.
Team Bensons
Very polite and courteous
We tested every bed in the shop, several times and felt no pressure at any time to hurry along. Very patient staff and kind and courteous. The delivery was fantastic, on time, very polite and helpful.
21 juin 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased our staff was patient, kind, and courteous during your visit. It's wonderful that your delivery was fantastic, on time, polite, and helpful. Thank you for your feedback!
Team Bensons
Thank you very much for your kind &…
Thank you very much for your kind & help support during shipping in your shop. Really big thanks to Tina Farnborough gate. Much appreciated your Excellent customer service. We all Family members very happy with your services.
Kind Regards,
Meena & Family’s.
19 juin 2026
Réponse de Bensons For Beds - Farnborough648
We're so happy to hear that you and your family were pleased with our services and the support received during shipping. We appreciate your kind words about our customer service.
Team Bensons
Very disappointing experience with…
Very disappointing experience with Bensons for Beds from start to finish. The attitude and customer service at the Farnborough store were poor, and we felt unsupported from the moment we placed the order. Purchasing a bed should be a simple and enjoyable experience, but this turned into an unnecessary headache. Unfortunately, based on our experience, we would not recommend Bensons for Beds.
11 juin 2026
Réponse de Bensons For Beds - Farnborough648
We are really sorry to hear about your experience and the disappointment caused. We will ensure your feedback is passed on for improvements.
Thank you for your feedback.
Great service from the second we…
Great service from the second we stepped into the Farnborough showroom.
Had to change the delivery date a few times and Bensons were very accommodating. The communication has been extremely good and the delivery guys were polite and assembled our bed perfectly.
Thanks Bensons 👍
13 juin 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear about your great service from the showroom to delivery! It's wonderful that our team was accommodating and that your bed was assembled perfectly. Thank you for your kind feedback.
Team Bensons
New mattress
From when we first walked in the shop to the delivery of our new mattress was all very easy. Benson's kept in touch by email on a regular basis and delivery was within the allocated time slot. All the staff, from Richard in the shop, to the delivery driver & his mate, were very helpful & polite
Excellent service all round.
8 juin 2026
Réponse de Bensons For Beds - Farnborough648
We're so pleased to hear your experience, from shop to delivery, was very easy. It's wonderful that our team was helpful and polite. Thank you for your kind feedback!
Team Bensons
From start to finish Bensons were…
From start to finish Bensons were helpful and ensured we fully understood the process etc.
Very pleased with our new bed
4 juin 2026
Avis spontané
Réponse de Bensons For Beds - Farnborough648
We're so pleased we could help you understand the process. We hope you enjoy your new bed!
Team Bensons
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