Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4a Gillingham Retail Park, ME8 0PU Gillingham, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What a great experience we had purchasing our adjustable bed at your store in Gillingham. Odette, Andy and the team were welcoming without pressure and really made us feel at ease. Their knowledge of... Voir plus
L'entreprise a répondu
We visited the store and was greeted by Odette. Her customer service skills were excellent and made us feel welcomed into the store, offered all the help and advice we needed but without asking to... Voir plus
L'entreprise a répondu
After a not so pleasant pushy experience at Dreams which ended in us walking swiftly away, we were delighted to be allowed to peruse at our leisure at Bensons. The sales person welcomed us politely an... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Gillingham593
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Royaume-Uni
- 1634378333
4,7
Excellent
277 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
We could not of asked for a better customer service that your Colleague gave us, so knowledgeable answered all our questions, his name was Richard and so polite. After he gave us all the information that we needed he left us to walk around and make up our mind, he was not pushy, he just said if you need me just come and find me. Which my husband and i prefer no pressure, we made up our mind and Richard placed our order explained everything to us so we could check and agree. I would certainly go there again just to have Richard serve us, a credit to your company. Excellent
23 mars 2024
The employees of your company speaks…
The employees of your company speaks exactly what your organisation represents. The guy that attended to me is grounded in his profession and his ethics speaks good for your company.
21 mars 2024
Richard was knowledgeable and talk…
Richard was knowledgeable and talk about the alternatives avalble
17 mars 2024
Shopping experience
Great Sales Assistant. Odette was very knowledgeable, patient and friendly and made the experience easy and comfortable. Now awaiting delivery and hoping that also goes as smoothly!
20 mars 2024
helpful sale person shame about the…
helpful sale person shame about the lady that took the final payment over the phone couldn't get it right and I object to being called darling after each sentence
3 mars 2024
Good customer service
Good customer service, the only thing that was missing was a cup of tea.
2 mars 2024
Richard was very knowledgeable
Richard was very knowledgeable, he made us very welcome. He asked what we wanted in a mattress then he showed us where these mattresses were on display. he gave us time to look around he wasn't pushy. All in all a very good shopping experience.
1 mars 2024
The Assistant Manager found the perfect…
The Assistant Manager found the perfect bed and mattress for me based on my needs and made it an overall wonderful shopping experience!
27 février 2024
Excellent customer service and staff…
Excellent customer service and staff very polite in the Gillingham store. I would definitely recommend . Prices are also reasonable.
25 février 2024
VGillingham storeery helpful
Very helpful, friendly and knowledgeable staff at Gillinham store. Some good offers.
24 février 2024
Efficient and friendly staff
18 février 2024
First class customer service
The lady who served and helped us was so good, absolutely fantastic.
We had her full attention and nothing seemed like too much trouble, excellent knowledge on products.
11 février 2024
good service from the Sales woman
11 février 2024
Your member of staff Odette
Your member of staff Odette, was absolutely brilliant. She took her time explaining everything that I needed to know. She didn’t rush me and advised me clearly which, allowed me to make an informed decision of my purchase.
Thank you Odette
11 février 2024
Helpful and friendly staff
11 février 2024
Both shop assistants were very helpful
Both shop assistants were very helpful, knowledgeable and very polite
10 février 2024
Service review from happy customer
A very good service from your service delivery John and Cam.
Your shop assist at Gillingham store was very helpfull and ready to demonstrate any bed that was on display
2 février 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.