Salesman was amazing very friendly and helpful wasn't pushy helped advice us then processed our order excellent customer care service from him well done Kepted recieving email updates on the progre... Voir plus
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Établissement
Changer d'établissementUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Voir plus
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In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Voir plus
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Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised. Would recommend
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À propos de l'entreprise
À propos de Bensons For Beds - Grimsby694
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Royaume-Uni
- 1472403088
4,8
Excellent
242 avis
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Lee couldn’t have helped us anymore…
Lee couldn’t have helped us anymore than he did excellent customer service!!
9 mars 2024
Excellent experience
We decided to go to bensons for bed as we wanted to try the mattress simulator.
It was a great starting point in choosing a mattress that suited us, and also getting the right pillow to take on the showroom experience with us.
We found Lee very helpful and informative.
3 mars 2024
Excellent service
Excellent friendly assistant. First class service fabulous bed & pillows at great price
24 février 2024
Brilliant customer service
The customer service was great , the sales man wasn't pushy and gave me the options of different price ranges. I felt I wasn't rushed and he spent time explaining the differences between mattresses to make sure I picked the most suitable.
25 février 2024
Absolutely brilliant experience.
From sale to delivery everything was perfect. Martin at Grimsby branch helped us find the best mattress and bed to match, delivery date given for 5/6 weeks later as we expected. Delivery date was as agreed, on time and the delivery guys was brilliant. Couldn't fault a thing. Beds great solid quality and mattress is fantastic. 100% recommended.
5 janvier 2024
Great experience so far
We went in to the store for a look, with an interest but absolutely no intention to buy.
The salesman was very informed, he gave thorough explanation of everything and guidance on the options available to us.
He was by no means a pushy salesman, but we left the store with a full bed, headboard and mattress package.
There is a months wait on the delivery, but so far so good as far as our experience has been
16 février 2024
Sadly wrong product was delivered
Sadly wrong product was delivered. We ordered brown and a grey, reject was attempted to be delivered.
The delivery guys were fab, very compassionate and to be fair after a few phone calls a refund was give .
The whole experience has put us starting a business back 2 months due to needing the beds to move rooms and create an office.
6 février 2024
Lee was really friendly and super…
Lee was really friendly and super helpful which made choosing what we wanted very simple and very clear. Thanks Lee
10 février 2024
Staff was really friendly and helpful…
Staff was really friendly and helpful with my needs and got everything I needed
4 février 2024
Good Staff.Good Products.
A pleasant welcome into the store as the 2 staff interrupted their own discussion to welcome me.
Helpful advice about the items and good interpersonal skills from employee.
Additional inquiries done on my behalf by employee on his own volition.
This was my second visit after attending the store in December which was followed by excellent customer service and delivery.
1 février 2024
Perfect experience.
Perfect service, very knowledgeable and not pushy. Explaining all our options.
Thankyou Martin of Grimsby.
1 février 2024
Very helpful and knowledgeable
12 janvier 2024
Excellent service
I went in Bensons with my 13year old daughter today to purchase her a new bed and was served by a gent named Lee he was super helpful and listened to exactly what I wanted, he didn’t try to over sell his knowledge of beds and mattress was fantastic I was super impressed with my whole experience I got exactly what I wanted supper impressed will be returning in the next 6 months to replace my bed.
10 janvier 2024
Our Sales Advisor was very…
Our Sales Advisor was very knowledgeable and helpful but also left us alone to browse.
8 janvier 2024
Very helpful staff
6 janvier 2024
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