Richard was very professional in dealing with us and our son & girlfriend in selecting a bed for their new home. Excellent knowledge of all the bed and related options available. Good experience and... Voir plus
Établissement
Changer d'établissementUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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Lisez les avis des autres
Helpful, patient and friendly staff. Lots of beds, frames and mattresses to choose from! Great communication right from the order through to delivery, which was on time. Brilliant delivery guys too -... Voir plus
L'entreprise a répondu
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason... Voir plus
L'entreprise a répondu
Straightforward from start to finish. Very helpful selecting the right mattress for us at their showroom. (Thank you Sherelie) Kept updated as the mattress was manufactured to our specifications... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Harrogate236
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, Royaume-Uni
- 1423536017
4,9
Excellent
237 avis
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Réponse de Bensons For Beds - Harrogate236
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it a lot.
Wide range of mattresses.
Shirelle was very friendly and helpful and recommended that we should lie on test bed to establish how firm we wanted the mattress to be.
20 novembre 2025
Réponse de Bensons For Beds - Harrogate236
We’re so glad Shirelle gave helpful advice and made your experience comfortable and informative.
We hope to welcome you back soon!
Megan at Customer Care
Excellent staff who didn’t put you…
Excellent staff who didn’t put you under pressure to buy and was very knowledgeable about the products
18 novembre 2025
Réponse de Bensons For Beds - Harrogate236
We appreciate your positive feedback Sarah! We're happy to hear that you found our staff knowledgeable and felt no pressure to buy. Thanks for sharing your experience,
Megan at Customer Care
Excellent Service
The moment from ordering (12/9/25) (Ann) to delivery 30/10/25) (Ryan and Karl)went so well. We were told when the beds would arrive and everything went so smoothly .
Thank you!
12 septembre 2025
Réponse de Bensons For Beds - Harrogate236
We're happy the process, from ordering to delivery, went smoothly. We appreciate your feedback and are glad everything went so well!
Thanks for choosing us – we hope to serve you again in the future,
Megan
Customer Care Team
Very good all round experience!!!
Very good all round experience with Bensons!
Shirelle was so helpful and gave us lots of time to test out various mattresses and bed bases. There was also a testing air-bed that indicated our firmness preference.
Everything following our decision to buy and the following communication has been excellent.
We look forward to the arrival of bed and mattress in six weeks.
28 octobre 2025
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you had a very good experience! It's great to know that you found our team member helpful and that you were able to find your perfect mattress. We appreciate your positive feedback and look forward to delivering your new bed and mattress.
See you soon—we’ll have the kettle on!
Megan at Customer Care
Réponse de Bensons For Beds - Harrogate236
We are happy to hear that you found our team to be informative and courteous. We appreciate your positive feedback,
Megan
Customer Care Team
Very friendly and understanding service…
Very friendly and understanding service by Richard
21 octobre 2025
Réponse de Bensons For Beds - Harrogate236
We are happy to learn that you received very friendly and understanding service. We appreciate you sharing your positive experience!
Wishing you all the best until next time,
Megan at Customer Care
Réponse de Bensons For Beds - Harrogate236
We appreciate you letting us know that our staff was friendly and helpful! We are so happy to hear about your positive experience.
Thank you for your review – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Harrogate236
We're glad you found our team patient and efficient. Thank you for your positive feedback; we appreciate your time!
Please feel free to recommend us to friends and family!
Megan at Customer Care
An excellent shopping experience
Staff member welcoming, helpful and knowledgeable about the products. Not rushed into making a purchase. Everything about the purchase explained well. Very satisfied with the overall shopping experience.
13 octobre 2025
Réponse de Bensons For Beds - Harrogate236
Thanks so much! We're thrilled to hear you had a relaxed, well-informed shopping experience. Our team loves making sure everything is clearly explained and never rushed. Enjoy your new bed, Megan at Customer Care 😊🛏️
Excellent service from both sales and…
Excellent service from both sales and delivery (Andy Mac/Andy P) staff.
9 octobre 2025
Réponse de Bensons For Beds - Harrogate236
We appreciate you taking the time to leave us this positive feedback. We're so happy to hear you received excellent service from our team!
Take care,
Megan at Customer Care
Very helpful
Very helpful, allowed me to try out the mattress bed to find the correct mattress for me
28 septembre 2025
Réponse de Bensons For Beds - Harrogate236
We appreciate you taking the time to leave us a review! We're so glad that we could assist you in finding the perfect mattress for your needs.
Take care,
Megan at Customer Care
The sales team were just great and…
The sales team were just great and provided all the necessary information about the delivery and how to rakw care of the new bes. The delivery team also came on time and assembled the bed on time. They were also neat and friendly.
5 octobre 2025
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that the sales and delivery teams were great! It's wonderful to know that they provided all the necessary information and assembled the bed on time while being neat and friendly. Thank you for your review – Lauryn at Customer Care 💜
Experienced and friendly staff.
I received a friendly welcome and help to choose a new mattress was very easy.
3 octobre 2025
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you felt welcomed! It's great to know our assistance made choosing a new mattress easy for you. Thanks for your feedback.
Thank you,
Lauryn at Customer Care
The care and support we received from…
The care and support we received from the staff at ripon road store,choosing a mattress
24 septembre 2025
Réponse de Bensons For Beds - Harrogate236
We're so pleased to hear about the care and support you received from our staff while choosing a mattress at our Ripon Road store.
Thank you,
Lauryn at Customer Care
I received several communications which…
I received several communications which kept me informed about my order and then about my delivery. The delivery arrived within the predicted time and the two deliverymen were very efficient and careful and courteous. The whole experience was very satisfactory. Thank you.
29 septembre 2025
Réponse de Bensons For Beds - Harrogate236
Thank you for your kind feedback Ms Matthews!
We’re delighted to hear that you felt well-informed throughout and that your delivery went smoothly. It's great to know our team was efficient, careful, and courteous. We truly appreciate your support!
Take care,
Megan at Customer Care
Really good , helpful.
Really good, lovely knowledgeable staff ,very helpful.
22 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We're so glad you had a good experience! Our team is happy to be knowledgeable and helpful to our customers. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Réponse de Bensons For Beds - Harrogate236
Your feedback means a lot to our team. Thank you for taking the time to leave us this review, Megan at Customer Care
Great service
Anne was really helpful and I managed to get exactly what I wanted with no fuss. Delivery date to suit , bed frame and mattress on same day. Very happy .
17 août 2025
Réponse de Bensons For Beds - Harrogate236
We appreciate you sharing your positive experience! We're happy to hear that you found what you wanted and that the delivery met your needs.
Take care, Megan at Customer Care
Great Service
Great, friendly and informative service received from the Harrogate team at Benson's. Could not have been more helpful in helping us choose two new double beds for our recently purchased holiday home.
29 août 2025
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that the team provided great and informative service while you chose your new beds for your holiday home. Thank you so much for choosing us, Megan at Customer Care
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