Richard was very professional in dealing with us and our son & girlfriend in selecting a bed for their new home. Excellent knowledge of all the bed and related options available. Good experience and... Voir plus
Établissement
Changer d'établissementUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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Lisez les avis des autres
Helpful, patient and friendly staff. Lots of beds, frames and mattresses to choose from! Great communication right from the order through to delivery, which was on time. Brilliant delivery guys too -... Voir plus
L'entreprise a répondu
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason... Voir plus
L'entreprise a répondu
Straightforward from start to finish. Very helpful selecting the right mattress for us at their showroom. (Thank you Sherelie) Kept updated as the mattress was manufactured to our specifications... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Harrogate236
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, Royaume-Uni
- 1423536017
4,9
Excellent
238 avis
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Really great experience in Harrogate
Really great experience in Harrogate, Ripon Road Store. Staff were friendly, helpful, knowledgeable and not too pushy, gave us time to think beofre making our decision.
14 août 2025
Réponse de Bensons For Beds - Harrogate236
We appreciate you sharing your experience at our Ripon Road store! We're happy to hear that our staff were friendly, helpful, and gave you time to decide. Thank you, Megan at Customer Care
Benson for beds Harrogate are fantastic…
Benson for beds Harrogate are fantastic absolute pleasure to deal with and outstanding customer service I would happily recommend this store 👍👍👍
13 avril 2025
Réponse de Bensons For Beds - Harrogate236
Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with our Benson for Beds Harrogate store. Our team takes great pride in providing exceptional customer service and we are grateful for your recommendation. Thank you for choosing us for your bedding needs! 😊🛏️
A good shopping experience
Very helpful, knowledgable staff ( Richard Franklin). Able to take our time to find the right bed and mattress. You can test before buying and get instant feedback and advice so this makes in-shop purchase so much better than online.
19 août 2025
Réponse de Bensons For Beds - Harrogate236
We're so glad to hear that our staff were helpful and knowledgeable, and that you were able to find the perfect bed and mattress. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Réponse de Bensons For Beds - Harrogate236
Thank you so much for your amazing review! We are thrilled to hear that our team was able to provide a friendly, knowledgeable and stress-free transaction for you. We value your business and hope to see you again soon! 😊
Excellent service!
From viewing, checking and trying out various mattresses in store, being advised by Richard on products and then to delivery by a very good and friendly team who handled our mattress etc with care, the whole experience has been very good. The new mattress is proving to be a good choice. We definitely recommend Bensons For Beds.
12 août 2025
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you had a very good experience, from browsing our mattresses in store to the careful delivery. It's great to know that you're finding the new mattress a good choice. Thank you for recommending us, Megan at Customer Care
At the store Ann was amazing to help us…
At the store Ann was amazing to help us to choose the right mattress. I can only recommend this store.
12 août 2025
Réponse de Bensons For Beds - Harrogate236
Thank you for your kind words! Our team at the store takes great pride in providing excellent customer service. We are thrilled to hear that Ann was able to assist you in finding the perfect mattress. Your recommendation means a lot to us. Thank you for choosing our store, Megan at Customer Care
There was a good selection of…
There was a good selection of mattresses and we weren’t hassled by a salesperson whilst we tried each one.
11 août 2025
Réponse de Bensons For Beds - Harrogate236
Thank you for your review! We understand the importance of a hassle-free shopping experience and we're delighted to hear that you enjoyed our mattress selection. Come visit us again soon, Megan at Customer Care
Shirelle and Richard provide…
Shirelle and Richard provide professional customer service without any pressure to purchase. Well done and thank you.
11 juin 2025
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We appreciate you taking the time to share your positive experience! We're happy to hear that our team provided professional customer service. Thank you, Megan at Customer Care
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you had a first class experience. Thank you for your positive feedback; we appreciate it Jo. Take care, Megan at Customer Care
Salesperson knowledgeable helpful and…
Salesperson knowledgeable helpful and not pushy. Good range of mattresses
24 mai 2025
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that our salesperson was helpful and not pushy, and that you appreciated our mattress selection. Thank you for your feedback, Megan at Customer Care
All our options explained really well
22 mai 2025
Réponse de Bensons For Beds - Harrogate236
We're glad our team thoroughly explained all options to you. We appreciate your positive feedback! Take care, Megan at Customer care
Réponse de Bensons For Beds - Harrogate236
Thank you for leaving this amazing 5 star review for us Adam. We appreciate you choosing us and hope you love your new order. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Harrogate236
We're thrilled to hear that you felt welcome and received the help and advice you needed! Our goal is to provide exceptional service to all our customers. Thank you for choosing our business.
The staff had good humour.
10 mai 2025
Réponse de Bensons For Beds - Harrogate236
Wow, thank you so much for the positive feedback! Our staff prides themselves on keeping a good sense of humor while providing exceptional service. We appreciate your kind words and hope to see you again soon.
Excellent sales assistant- gentle…
Excellent sales assistant- gentle manner, gave advice and allowed space and time for us to reflect and make our own decisions.
We returned home to check measurements but we had no intention then order on line. This assistant deserved our costume.
8 mai 2025
Réponse de Bensons For Beds - Harrogate236
Thank you for your kind words! Our team takes pride in providing excellent customer service and we're so glad you had a positive experience with our sales assistant. We look forward to serving you again in the future. Happy shopping! 🛍️
Your customer Service assistants were…
Your customer Service assistants were very knowledgeable. They were very helpful and provided a very good service.
29 avril 2025
Réponse de Bensons For Beds - Harrogate236
Thank you for the positive feedback! We strive to have knowledgeable and helpful customer service assistants to ensure all of our customers have a great experience. We're glad we could provide you with excellent service! 😀
Sleep well, Team Bensons💜
Overall brilliant. Best service ever.
Went in to have a browse and were met with the best customer service ever. Richard was chatty, friendly and really knew his stuff - he made recommendations and was so helpful throughout the experience that after we left, we went back two days later and bought a bed. Everything was explained to us perfectly, all the information we were given was clear. Delivery then came; Andy M and Andy P were again great, so quick with setting the bed up and gave a 20 minute heads up before arriving. We’re really really pleased🙂
7 avril 2025
Avis spontané
Réponse de Bensons For Beds - Harrogate236
We are thrilled to hear about your positive experience with our team, especially Richard and the two Andys! We take pride in providing exceptional customer service and we are glad it led to you finding the perfect bed. Thank you for choosing us! 😊
Réponse de Bensons For Beds - Harrogate236
We are thrilled to hear that our sales lady provided such a wonderful and helpful experience for you! Thank you for choosing our store and we hope to see you again soon.
Réponse de Bensons For Beds - Harrogate236
We appreciate your kind words! Our team is knowledgeable, and we are glad that we met your needs. Thank you for your feedback, Megan at Customer Care
Although there were several prospective…
Although there were several prospective customers in the store, we received informed and not too pressured service.
There were several free or cut-price offers on a range of purchases.
1 avril 2025
Réponse de Bensons For Beds - Harrogate236
We're happy to hear that you received informed service without feeling pressured, even with other customers present. We appreciate you noticing the value we offer through our promotions. Thanks for your positive feedback, Megan at Customer Care
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