Ryan was amazing he really helped us out and answered all of our questions. He was really friendly, approachable and made our experience really positive. I would recommend Bensons because of Ryan.
Établissement
Changer d'établissementUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
Customer service has been amazing, helping me with an order as I struggle to use the Internet. Both my bed and mattress cover are lovely quality. Many thanks x
Ryan was helpful and really understanding. I suffer from rheumatoid arthritis and spent nights sleeping on the floor because I am so sensitive and in pain i actually cried when I found the perfect t m... Voir plus
L'entreprise a répondu
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Huddersfield670
Écrit par l'entreprise
Coordonnées de contact
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, Royaume-Uni
- 1484549023
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Ryan was amazing he really helped us…
Ryan was amazing he really helped us out and answered all of our questions. He was really friendly, approachable and made our experience really positive. I would recommend Bensons because of Ryan.
Customer service has been amazing
Customer service has been amazing, helping me with an order as I struggle to use the Internet. Both my bed and mattress cover are lovely quality. Many thanks x
Fantastic service
Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that I wanted and he told me that they were already incorporated within the mattress structure so he ensured that I got the best without purchasing anything not needed. He also explained the financial offerings including interest free repayments. I elected to pay cash as I don’t like credit if I can avoid it. Anyway this is the 2nd time that I have used Bensons in the last 10 months. I was kept updated as to the progress of my order.
I will use them again if I need to.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Two helpful and polite delivery men

Réponse de Bensons For Beds - Huddersfield670
Great service on time delivery
Great service on time delivery, pleasant helpful staff and a comfy mattress.

Réponse de Bensons For Beds - Huddersfield670
I ordered a tv bed and the guys…
I ordered a tv bed and the guys installing it couldn't get it to work. The base of the bed didn't open so the tv couldn't be installed. Not their fault of course.

Réponse de Bensons For Beds - Huddersfield670
Ryan was helpful and really…
Ryan was helpful and really understanding. I suffer from rheumatoid arthritis and spent nights sleeping on the floor because I am so sensitive and in pain i actually cried when I found the perfect t mattress the thought of sleeping through a whole night.

Réponse de Bensons For Beds - Huddersfield670
Great customer service
Great service from showroom to delivery, was some damage to one of the bases but was easily rectified and new base expected in the next couple of weeks

Réponse de Bensons For Beds - Huddersfield670
Fantastic customer service
Fantastic customer service! Great delivery experience. Quality products. Communication was excellent throughout. Nice to see a company doing their best! 😁

Réponse de Bensons For Beds - Huddersfield670
Easy peasy
Communication was good and I was given plenty of updates. The delivery team worked quickly and were very polite, it was well worth the cost of assembly. The quality of the bed is good, it is well built and very solid.
Will be ordering again.

Réponse de Bensons For Beds - Huddersfield670
Headboard was left wobbling so badly it…
Headboard was left wobbling so badly it would have snapped, it was missing metal slats that secure it. They fitted it knowing this and when I caught them
Before they dashed off they just shrugged and said they did the best they could as they were missing from the fitting pack. Terrible manner and the banging they made and hitting walls I’m surprised they haven’t damaged anything.
The customer service man rude, not our problem etc. now have to wait up to three weeks for a headboard with no back support for a disabled person.
If you want a mobility bed that is fitted with people who care go elsewhere. Thousands of pounds for the worst customer service attitude I’ve experienced regarding mobility equipment to date.

Réponse de Bensons For Beds - Huddersfield670

Réponse de Bensons For Beds - Huddersfield670
We managed to pick a mattress that…
We managed to pick a mattress that suited our needs following discussions with Mark
We are delivhted with our purchase

Réponse de Bensons For Beds - Huddersfield670
Good experience
Guy in store was friendly. Used technology in the shape of a smart bed to work out what mattress I needed then chose the one in my price range. Mattress arrived when it was promised and the delivery drivers were top notch.

Réponse de Bensons For Beds - Huddersfield670
Excellent delivery service
Our new bed is wonderful. The 2 man delivery service was excellent.

Réponse de Bensons For Beds - Huddersfield670
Bolt missing
Nice bed, well delivered but the experience was spoilt because 1 bolt was missing. There were two feet for the centre of the bed frame and only 1 of them had a bolt. I had to drive to a shop to purchase a bolt.

Réponse de Bensons For Beds - Huddersfield670
The salesmen in the store were very…
The salesmen in the store were very helpful, giving good advice in an unhurried way with no pressure on us to buy. We visited other stores but felt very happy to return and make our purchase at Bensons.

Réponse de Bensons For Beds - Huddersfield670
Excellent service from Bensons
Excellent service from Bensons. From walking through the door of the Huddersfield store I was met by Andei who showed me round and assisted me in my choices. From then on I was kept informed of the progress of my order and 3 days before delivery I was advised of timeline. True to form I got a call from the delivery team informing me exactly when they would be with me and they were. Delivery went vey smoothly. I would recommend Bensons to anyone thinking of buying for the bedroom.

Réponse de Bensons For Beds - Huddersfield670
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