We’ve had our new mattress a few weeks now and the whole process was a positive experience from choosing to delivery and aftercare advice. Mark in Huddersfield branch was invaluable. He told us wh... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I explored almost all the different ranges available and explained that I needed a bed delivered within just two days, which seemed almost impossible! However, the team were so gracious and h... Voir plus
L'entreprise a répondu
We wanted a single bed that would last from childhood to adulthood like our other bed. Unfortunately there weren't many within our price range bearing in mind the mattresses are priced separ... Voir plus
L'entreprise a répondu
From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Huddersfield670
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, Royaume-Uni
- 1484549023
4,7
Excellent
411 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy with service
6 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We’re so glad you’re happy with the service – that’s what we aim for every time! Thank you for your positive review - Lauryn at Customer Care 💜
Great experience with a salesman that…
Great experience with a salesman Mark that took us through the process to find the right bed for us.
2 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're glad you enjoyed your experience. It's wonderful to hear that our team member helped you find the perfect bed. Thank you for your feedback!
Come back and visit us anytime!
Megan at Customer Care
Genuine Great Deal from a trusted big…
Genuine Great Deal from a trusted big name company Bought via online video call. The sales person was very friendly and hugely helpful, he really went out of his way to find us the best item for our budget
2 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
Thank you for sharing your experience Richard! We’re thrilled to hear you got a genuine great deal and that our team member went above and beyond to find the perfect item for your budget. It’s fantastic that the online video call made the process smooth and friendly. We truly appreciate your recommendation,
Megan at Customer Care
Very helpful staff and knowledgeable
1 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
We’re so pleased to hear our team provided helpful and knowledgeable service during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Brilliant service right through from…
Brilliant service right through from buying to receiving my mattress and base
19 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We’re thrilled to hear your experience was brilliant from purchase to delivery! Enjoy your new mattress and base for many restful nights ahead. 💜 Thank you for your positive review – Lauryn at Customer Care.
So much choice and Ellie was excellent
So much choice and Ellie was excellent. Her product knowledge was amazing. Ordered a new mattress !
13 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Stewart - Team Bensons
The wrong headboard was delivered
The wrong headboard was delivered
The correct headboard is damaged
11 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
Hello Mrs Bullingham, I'm very sorry to hear that an incorrect item was delivered. I can see that this has been resolved yesterday but I do understand your frustration. I hope that this doesn't put you off from buying from Bensons for Beds in the future. Stewart - Team Bensons
Excellent service
The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were wanting we found the gentleman and he then went through all of our options.
The delivery date that came up on the system didn't suit us so he manged to split the order so that it did.
3 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that the staff member provided the information you needed without pressure. We're also glad they could adjust the order to meet your delivery needs. Thank you for your positive feedback! Michael @ Team Bensons
Mark and Liam were amazing!
Mark and Liam were amazing! Mark showed us what the true bed buying experience was like and we were not disappointed! He took the time to make sure we were getting the best bed for us as well as mattress, pillows and bedside tables.
28 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had such a wonderful experience. It's great to know that our team helped you find the perfect bed and accessories. Thank you for your positive feedback!
– Thank you, Jess- Team Bensons
Very good customer service
Very good customer service from Liam in Huddersfield branch. Answered my questions and helped me order correctly
1 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you received very good customer service and that your questions were answered, which helped you order correctly. We appreciate your feedback!
– Thank you, Jess- Team Bensons
Excellent service
29 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had a positive experience. Thank you for your feedback about our service.
Kept informed and we’re on time.
28 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We're glad you were informed and that we arrived on time. Thank you for your feedback; we appreciate it greatly.
The young tall guy has zero idea what…
The young tall guy has zero idea what he’s talking about . All he wanted was to push on a sale. No idea on the individual mattresses and individual needs . Also needs to sort his attitude out .
29 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We appreciate your feedback and time. We're sorry to hear that our service did not meet your expectations and that you felt pressured. We will address your concerns to improve our customer service.
Excellent service and lovely staff
Excellent service and lovely staff. Got the mattress we wanted at a great price. Would highly recommend
25 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Réponse de Bensons For Beds - Huddersfield670
Thank you for sharing your feedback! We’re delighted to hear Bernie provided great, friendly, and helpful service. We truly value your comments and are glad we could make your experience a positive one.
Thank you for your positive review Nick 💜 – Lauryn at Customer Care
Customer Experience
Talking to the staff made it really easy to find what type of comfort I needed by using the machine in store which was helpful.
19 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We’re so glad to hear our in-store comfort machine helped make finding the perfect mattress easy! It’s great that our team could guide you through the process. 💜 Thank you for your positive review – Lauryn at Customer Care.
I visited Bensons for Beds Huddersfield…
I visited Bensons for Beds Huddersfield on the 19th November 2025 wanting to purchase a new mattress. Ellie, a member of the sales team, meticulously talked me through the various mattresses she suggested would suit me having first done the sleep pro test. She couldn’t have been more thorough. Explaining about each mattress I tried in great detail. I finally made my decision and went ahead and made the purchase. Thanks to Ellie it made my decision so much easier. The store has so much choice in beds and mattresses and would definitely recommend people to visit it.
22 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
Thank you for sharing Heather! We’re thrilled Ellie made your experience so thorough and stress-free. Enjoy your new mattress, and we’ll make sure she hears your kind words!
Looking forward to seeing you again!
Megan at Customer Care
Hits hard to choose a mattress as we…
Hits hard to choose a mattress as we all know but Ellie at your Huddersfield branch was fantastic she didn’t rush or push us and gave us plenty of time to make our mind up would certainly recommend benson beds to our friends
18 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had a fantastic experience at our Huddersfield branch. We appreciate your positive feedback regarding the service you received while choosing your mattress. We're glad you felt supported and unhurried. We appreciate your recommendation,
Megan at Customer Care
Lovely service polite and professional…
Lovely service polite and professional only snag was the long wait but can't be helped these days I suppose.
16 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We appreciate your kind words about our service. We regret the long wait and any inconvenience it caused. Thank you for your feedback.
Lauryn at Customer Care.
Réponse de Bensons For Beds - Huddersfield670
We are happy to learn that your delivery was on time and professionally executed! We appreciate your positive feedback and support.
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.