We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... Voir plus
L'entreprise a répondu
Unit 10b St Andrews Quay Retail Park, HU3 4SA Hull, North Humberside, GB
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We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... Voir plus
L'entreprise a répondu
A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... Voir plus
L'entreprise a répondu
Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... Voir plus
L'entreprise a répondu
Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, Royaume-Uni
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Excellent service from the moment we walked into the Hull store

Réponse de Bensons For Beds - Hull678
A great company for trying out beds
have a good reputation and the staff are friendly
Mike who served us was very helpful in everything we wanted

Réponse de Bensons For Beds - Hull678
Having already had an igel mattress for five years, there was no other bed for me. My previous mattress was sadly discontinued but Lettie at the Hull store took the time to show me the newer igel options. I was never rushed and tried out all the display models. I decided upon the igel 5000 firm mattress. I Only had to wait 3 weeks from order to delivery. The mattress is very comfortable and supports you in the best way. Looking forward to many more wonderful nights sleep. Thank you ☺️

Réponse de Bensons For Beds - Hull678

Réponse de Bensons For Beds - Hull678
Excellent service from walking in the shop to delivery

Réponse de Bensons For Beds - Hull678
I had a mattress which developed a fault a technician came out and failed the mattress I was able to get a new one with no problems, unfortunately the new one was too firm for us and I was able to change it to a softer one with no hassle at all delivered and installed quickly, the only thing I wasn’t happy with was having to pay a fee for changing the mattress when it’s a comfort guarantee that you can swap if any problems

Réponse de Bensons For Beds - Hull678
Delivery guys were great. On time, polite and courteous, respectful of our property (shoes off). Carried the mattress up stairs and put it on the bed all with a smile . What more could you ask. Cheers guys.

Réponse de Bensons For Beds - Hull678
Good value for money but still providing a quality product. Natalie the member of staff at the Hull branch was very helpful, making the decision to buy the right bed easier.
We had good communication throughout, from the time we placed the order to when the bed was delivered. The delivery team were on time and very efficient and respectful during the setup.

Réponse de Bensons For Beds - Hull678
Professional services from showroom to deliver, excellent customer services, good value on mattress

Réponse de Bensons For Beds - Hull678
The sales person was very knowledgeable and knew the products very well. Not pushy but helpful.

Réponse de Bensons For Beds - Hull678
Buying process quick & efficient.
Not taken delivery of bed as yet as we are not quite ready.

Réponse de Bensons For Beds - Hull678
Great experience from entering the store to delivery of new mattress. Staff all excellent. Knowledgeable, friendly and efficient. And good value product.

Réponse de Bensons For Beds - Hull678
Very helpful no hard sell like dreams Steve in Hull was very friendly and helpful

Réponse de Bensons For Beds - Hull678
Mike was really helpful and informative. He explained all the offers and didn’t try to up sell.

Réponse de Bensons For Beds - Hull678

Réponse de Bensons For Beds - Hull678
The lady that helped us with our purchase was polite, friendly, spoke to us about different options, showed us all different combinations of wardrobes, the delivery was efficient and the guys that fitted the wardrobe were helpful and provided a good service.

Réponse de Bensons For Beds - Hull678
When we visited Bensons for Beds we were greeted by a very pleasant sales person called Michael. We found him to be very helpful, pleasant & knowledgeable about all the beds In store. We tried out a few beds & pillows & were soon able to make our choice.
He gave us a delivery date before we left the store which wasn’t too far ahead. On the day of delivery we were kept up to date with times of this & were called within the hour so we knew when to expect this. When the bed & pillow arrived we were met by 2 very pleasant men. The driver called Lee & his assistant John. They soon took our old mattress out & brought in the new one & straight down the hallway into the bedroom. They soon removed the packaging & even held up the mattress so I could adjust the valance around the base. They were respectful to our property, shared a few pleasantries with us & they were gone. I would certainly recommend this company to friends & family & we love our new mattress & pillow

Réponse de Bensons For Beds - Hull678
Steve at the store very helpful without being
to pushy, able to try the mattress s, and gave all the information we needed.
The two you men Colin and Reece who delivered our mattress were on time as given on the email, and very polite and helpful.

Réponse de Bensons For Beds - Hull678
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