Time taken to show me around the store and clear information given about different bases and mattresses and headboards. I was able to make an informative decision to choose the right products for me.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Lisez les avis des autres
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Voir plus
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Great friendly service. We are very happy with the quality of the mattress that we bought, the quality and comfort is better than our expectation, and at a very good price, better than we saw on line.... Voir plus
L'entreprise a répondu
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we wal... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Ipswich110
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Royaume-Uni
- 1473271142
4,9
Excellent
295 avis
Demande des avis aux clients
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Time taken to show me around the store…
Time taken to show me around the store and clear information given about different bases and mattresses and headboards. I was able to make an informative decision to choose the right products for me. Now looking forward to the delivery
22 juin 2026
Réponse de Bensons For Beds - Ipswich110
We're so pleased our team took the time to provide clear information, helping you make an informed decision. It's wonderful you found the right products!
Team Bensons
Réponse de Bensons For Beds - Ipswich110
We are delighted everything met your expectations. Thank you for your kind words.
Team Bensons
Great friendly service
Great friendly service. We are very happy with the quality of the mattress that we bought, the quality and comfort is better than our expectation, and at a very good price, better than we saw on line.
26 juin 2026
Réponse de Bensons For Beds - Ipswich110
We're delighted to hear you received great, friendly service! We are so pleased that the quality and comfort of your new mattress exceeded your expectations and that you found a great price.
Team Bensons
Wonderful customer service
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased whilst the bed frame was on offer and it's absolutely fantastic. Very happy customers.
13 juin 2026
Réponse de Bensons For Beds - Ipswich110
We're so pleased to hear about your wonderful experience with our customer service and delivery team. It's great that you're happy with your new bed frame!
Team Bensons
Very good service and the guys who put…
Very good service and the guys who put my bed together were very good and polite .
7 juin 2026
Réponse de Bensons For Beds - Ipswich110
We're so pleased you received very good service and our team was great! Thank you for your kind feedback.
Team Bensons
Allowed time to test many mattresses…
Allowed time to test many mattresses and delivery was perfect
1 juin 2026
Réponse de Bensons For Beds - Ipswich110
We're glad you had ample time to test mattresses and that delivery was perfect.
Team Bensons
Staff very helpful and friendly
Staff very helpful and friendly
Fitted beds quickly and efficiently
Thank you
24 mai 2026
Réponse de Bensons For Beds - Ipswich110
We're so glad our staff was helpful and friendly, and fitted beds quickly and efficiently. Thank you!
Team Bensons
Excellent advice on mattresses
Excellent advice on mattresses. Delivery very good. Confirmed 30min time slot. So far so good. Thanks
22 mai 2026
Réponse de Bensons For Beds - Ipswich110
We're so glad you had a positive experience with our mattress advice and delivery service. Thank you for your kind words!
Team Bensons
Not rushed or pressured into making a…
Not rushed or pressured into making a choice, but plenty of help when asked.
22 mai 2026
Réponse de Bensons For Beds - Ipswich110
We're so pleased you felt comfortable and supported while making your choice.
Team Bensons
Excellent experience from start to finish!
Very helpful salesperson in the shop and the delivery was faultless, the whole process was so easy and stress free and we love our new bed!
7 mai 2026
Réponse de Bensons For Beds - Ipswich110
We're so pleased to hear our salesperson was helpful and delivery was faultless. We're glad the process was easy and stress-free, and you love your new bed!
Team Bensons - Jess
Absolutely incredibly customer service…
Absolutely incredibly customer service received by Janine yesterday. Knowledge was amazing, really helped us find comfort in our mattress. She aloud us to try out different types of comfort and we walked away with a brand new bed/mattress. Would recommend this service to my family and friends. Thank you x
3 mai 2026
Avis spontané
Réponse de Bensons For Beds - Ipswich110
What a lovely review—thank you! 😊 We’re absolutely delighted to hear Janine gave you such incredible service and helped you find the perfect comfort for your new bed and mattress. Her knowledge and relaxed, hands‑on approach clearly made a real difference. Thanks so much for the recommendation, and enjoy many comfy nights ahead! 🛏️✨
Very helpful member of staff in Ipswich…
Very helpful member of staff in Ipswich branch. Bed was delivered on time and delivery men were extremely helpful and polite. The bed is amazing and I would definitely use them again.
8 mai 2026
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that our Ipswich team member was very helpful and the delivery went smoothly. It's great to know you find the bed amazing! Thanks for your positive feedback.
Team Bensons
Great help in store
Great help in store, gave us time to decide and where very informative, listened to what we needed and didn’t feel pressured into buying anything we didn’t need.
30 avril 2026
Réponse de Bensons For Beds - Ipswich110
Thank you! 😊 We’re really glad our team gave you the space to decide, listened carefully to what you needed, and kept everything informative and pressure‑free. That’s exactly how it should be! 🛏️✨
Excellent customer service and knowledgeable
We purchased a wardrobe over 10 years ago and it’s as good as the day we bought it this was why we decided to go to bensons we went into the store after looking online for a bed thinking this is what we were going to buy
The store manager was so helpful and we were able to try the mattress we has seen online which we did not feel as comfortable or supported as we thought it would be
No hard sell but loads of advice we have now purchased a mattress and a bed that’s exactly what we need
Fantastic customer service
29 avril 2026
Réponse de Bensons For Beds - Ipswich110
We're delighted to hear that our products have stood the test of time for you! It's great to know the store manager was so helpful in guiding you to the perfect mattress and bed. We appreciate your fantastic feedback on our customer service.
Team Bensons
From walking into the shop to receiving…
From walking into the shop to receiving our new mattress, the whole experience was completely painless. We were allowed to browse without being pestered and when we did require assistance the staff were very helpful. Delivery was very good also.
26 avril 2026
Réponse de Bensons For Beds - Ipswich110
Thank you for the great review! 😊 We’re so pleased everything was smooth from start to finish — browsing at your own pace, helpful support when needed, and a spot‑on delivery too. Enjoy your new mattress and happy sleeping! 🛏️✨
Very good and matter of fact
Very good and matter of fact information! Timing was accurate and the material was delivered absolutely on time! Absolutely recommendable 👍
20 avril 2026
Réponse de Bensons For Beds - Ipswich110
Thank you for your great feedback! We’re pleased you found the information clear and straightforward, and that everything was delivered right on time. Your recommendation means a lot,
Megan | Customer Care Specialist💤
Réponse de Bensons For Beds - Ipswich110
Thanks so much — great to hear everything was handled with care and on schedule!
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Very helpful …
Very helpful and specially with the price,getting me the best deals and great staff very helpful 👍🏾
15 avril 2026
Réponse de Bensons For Beds - Ipswich110
Really appreciate your feedback! Great deals and helpful staff is exactly what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
everything good
10 avril 2026
Réponse de Bensons For Beds - Ipswich110
Thank you for taking the time to leave a review
Team Bensons - Jessica
The best place for beds
Top class service from start to finish. The in store help was brilliant and the delivery process was very smooth. The delivery team could not have been more helpful. When I need another bed or mattress I won’t go anywhere else. Many thanks to all the staff involved. Michael
26 mars 2026
Avis spontané
Réponse de Bensons For Beds - Ipswich110
Thank you so much, Michael! 😊 We’re delighted to hear you received top‑class service from start to finish. It’s fantastic to know the in‑store team and delivery crew made everything so smooth and helpful. Your loyalty means a great deal to us—many thanks to you too,
Megan | Customer Care Specialist⭐
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