Bensons For Beds - Ipswich110 Avis 

Took time to find the right mattress for us and at a competitive price. Good range to choose from.

Excellent range of beds & mattress etc
Can't fault customer service
BUT REALLY EXPENSIVE DELIVERY CHARGE
EXCESSIVE REALLY

Great product and assembled well. Would certainly recommend to others.

Salesman was more interested in the sale than picking up on what we were saying had he explained that we had miss read the sale sign and the bases were not in the sale outcome might have been different.

Great service, friendly, honest and allowing us time to choose the right mattress for us.

The salesman was attentive, helpful and offered advice to help us choose the right bed for us. Unlike the girl in Dreams who was more interested in her phone!! Well done Bensons.

Very Helpfull staff, very good value for money, considering the excellent quality of the products.

Received excellent service from Ipswich store and very knowledgeable about what we needed in the way of our purchase.

No sales pressure, clear information once ready to purchase

Friendly, prompt, knowledgeable and professional service!

The salesman was very helpful and informative, but not pushy, and left us to ponder. He told us the price of the bed we were interested in, and that there was a delivery charge of £40.
The delivery charge did give us pause for thought, because another retailer a few doors away was offering a similar bed for the same price, but with no delivery charge.
In the end, we decided to go with Bensons, as we felt that the quality of the bed was better. We also ordered a headboard.
When we had sat down to do the paperwork, the salesman told us that he'd forgotten to tell us that because there were two items (bed and headboard) in the order, there would be an additional delivery charge of £9. (I was too surprised to ask how much we would have had to pay if we'd ordered a mattress as well.)
As a bed often comprises two or more parts, it seems fair that the constituent parts should be delivered as a single package. Certainly, any and all delivery charges should be clarified at the start of the sales process, and not after the deal is all but complete.

Professional and friendly service. Really listened to our needs and didn't rush us into anything.

As soon as we entered the shop we were greeted by a really helpful man who showed us the various options of beds. He was so helpful,no hard sell. I was act dreading shopping for a bed but he made the experience so much easier. Thankyo

Sales staff were polite, helpful and informative.

Very approachable, knowledgeable and able to offer very good advice .
Friendly service

Bought a superking sleigh bed 2 yrs ago. We moved recently and it didn't fit our new place because of the fancy headboard and footboard, so had to go back and purchase a new superking ottoman, but this time just a normal divan base ottoman, been using or old king-size ottoman in the meantime, which we also purchased from bensons a few years back. Good service from the Ipswich branch, as always. To be fair, we did pop in Dreams but didn't see anything we really liked, so worth paying a bit extra for what we required.

Clear communication about type of mattresses available. Professional and helpful assistant. She listened to our needs and found the perfect mattress for us. We are sleeping better than ever. Thankyou.

The store assistant (charlotte) at your Ipswich store was very knowledgable, friendly, helpful and very pleasant would definitely recommend this store.

Promised call re delivery never came. Tried call the store many many times no one answered.