The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... Voir plus
L'entreprise a répondu
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... Voir plus
L'entreprise a répondu
The manager Craig was incredible he helped us achieve our bed goals. When we needed a different headboad Craig sorted all of this out for us with no extra charge
L'entreprise a répondu
Product was delivered on time as promised. It feels and looks the same as advertised, I'm happy with it so far, however it needs to pass the test of time. Excellent customer service from the sales sta... Voir plus
L'entreprise a répondu
Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Royaume-Uni
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Jay at the Ipswich branch is an absolute legend - super professional and helpful. The experience of shopping here exceeded all my expectations 10/10 and five gold stars 🌟 - thankyou!
We attended bensons for beds Ipswich and spoke to Shane and manager Craig , both salesmen were approachable , not pushy, friendly , knowledgable and realistic to online prices.
Both shane and Craig were professional salesman , we had a great experience having been offered bed care and other assessories to our purchase . Cannot moan and how they accomadate our needs. Great service .
Craig was extremely helpful. He answered all the questions and did not become an overpowering salesman. Understood things we talked about. Explaining in detail about the beds we were interested in. Delivery date is due soon so hopefully, all will still run smoothly.
had what in needed and did not take long for sales man to come and help.
Very helpful service & explained about all the mattresses. That’s 2 I’ve purchased from Bensons for Beds
Charlotte was really nice helpful and professional. She didn't pushing us to sell something.She gave us the freedom of choice. She gave us advices and showed every options what we wanted. Absolutely recommend.
Good advice , very helpful with no pressure on us ,
we have taken delivery of our purchase and now getting used to our new mattress.
Great experience with friendly, knowledgeable employees. Charlotte was great and we quickly forgot about the below average experience of other stores. We have been sleeping peacefully ever since!
Very helpful and professional young lady. Well done.
The shop salesman was very helpful and provided good advice.
Delivery has yet to happen so cannot comment on that.
Very knowledgeable about the different type of beds .
We knew what type of mattress we wanted and he advised us on the ones we were interested in.
Today we were treated by a very pleasant and warming sales assistant Jay. Not pushy very informative on what mattress to choose, would recommend her
Charlotte offered us a friendly and informed customer service experience with no obligation to purchase. However, we are very pleased with our new purchase and would recommend Charlotte should you find yourself in need of a new bedroom furniture.
Sofa bed was beautiful colour. Not slept on yet but reasonably comfy to sit on.
Delivery was a little disappointing as the men told me they were only supposed to have deliveries to bungalows on Fridays. ( my sofa bed was to go upstairs) They then said pictures should have come off my stair walls and refused to unpack the item.
I had not been informed previously that they would not be unpacking as this would have been at extra considerable cost.
However, they did put on shoe protectors and I only had to put on the legs on the bed once it was out of the box. So all in all happy with the outcome so far.
The service was top notch and the management was very helpful
Staff helpful, set up everything and allowed to complete finance process at home
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