The staff were very helpful and made us feel very welcome. I tried about 3 different mattresses and chose the one I felt was right for me. The delivery was right on time and the people who delivered m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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Lisez les avis des autres
Had a good choice of beds to choose from ,the salesperson was polite,friendly and efficient at her job. Our order was sorted out and delivery was only a week later which came on time and put in room... Voir plus
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Helpful staff, not pushy gave us a lot of information. We ordered bed which arrived on time with no hassle 😊
I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Leicester
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, Royaume-Uni
4,8
Excellent
170 avis
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Helpful staff
Helpful staff, not pushy gave us a lot of information.
We ordered bed which arrived on time with no hassle 😊
16 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
An efficient well supported experience…
An efficient well supported experience from start to finish. Smartly presented, polite and knowledgeable staff store to delivery.
24 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear you had an efficient and well-supported experience from start to finish. It's wonderful that our staff were smartly presented, polite, and knowledgeable from the store to delivery. Thank you for your kind feedback!
Réponse de Bensons For Beds - Leicester
Thank you for your brilliant feedback!!
Team Bensons
The staff were very helpful and made us…
The staff were very helpful and made us feel very welcome. I tried about 3 different mattresses and chose the one I felt was right for me. The delivery was right on time and the people who delivered my new mattress were very efficient and did it in just a few minutes.
12 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear about your positive experience! It's wonderful that our staff were helpful and made you feel welcome while trying different mattresses. We're also glad that your delivery was on time and efficient.
Team Bensons
Wonderful experience
Professional, very helpful and friendly from the store to delivery
16 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased you found our team professional, helpful, and friendly from the store to delivery. Thank you for your kind feedback!
Team Bensons
Helpful
Store and delivery staff were curtious and professional and the delivery was as timed.
12 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear that our store and delivery staff were courteous and professional, and that your delivery was on time. Thank you for your kind feedback!
King-size bed
Had a good choice of beds to choose from ,the salesperson was polite,friendly and efficient at her job. Our order was sorted out and delivery was only a week later which came on time and put in room we wanted it in.
10 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased you found a good choice of beds and that our salesperson was polite, friendly, and efficient. It's wonderful that your order was sorted quickly and delivered on time to the room you wanted!
Benson For Beds are reliable and friendly
Very knowledgeable and helpful staff who sold us our items. Delivery staff were on time and were very courteous and mindful of our premises when carrying our items upstairs.
10 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear that our staff were knowledgeable and helpful. It's wonderful that our delivery team was on time, courteous, and mindful of your premises.
Team Bensons
From the sales assistant to delivery…
From the sales assistant to delivery the service we received was faultless, would have no problems in recommending Bensons for beds.
2 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear that the service you received, from sales to delivery, was faultless. Thank you for your kind recommendation!
Team Bensons
The whole experience was very good
The whole experience was very good, from the no pressure attitude of the sales staff, the regular updates on order progress and the delivery when it was scheduled for.
2 juillet 2026
Réponse de Bensons For Beds - Leicester
We're so pleased you had a very good experience with us, from the sales staff's no-pressure approach to the regular updates and scheduled delivery. Thank you for your kind feedback!
Team Bensons
Professional, friendly service
Helpful staff who were able to help with a short lead time
Delivery prompt and the tracking of the delivery was a big plus. Delivery was quick, efficient and professional
28 juin 2026
Réponse de Bensons For Beds - Leicester
We're so pleased our team was helpful with your short lead time and that your delivery was prompt and professional. Thank you for your kind feedback!
Team Bensons
Very disappointed with our experience…
Very disappointed with our experience at Bensons for Beds Leicester. We were never informed that the king-size TV ottoman bed had significantly larger overall dimensions than a standard king-size bed, despite the emphasis on checking whether a bed will fit.
When we returned after discovering it wouldn’t fit our room, Assistant Manager Ash showed no empathy, offered no apology, and seemed uninterested in helping. While I understand clearance items have specific policies, the lack of customer care was unacceptable.
Based on our experience, we won’t be returning and would not recommend the Leicester store.
12 juin 2026
Avis spontané
Réponse de Bensons For Beds - Leicester
We are really sorry to hear about your experience and the disappointment caused. To enable us to look into this further, please could you respond to us via your review with your order number details. Thank you.
Superb service and superb product
Superb service and superb product! Thrilled with the quality - Thankyou!
14 juin 2026
Réponse de Bensons For Beds - Leicester
We're so pleased you're thrilled with the superb service and product quality! Thank you for your positive feedback.
Team Bensons
Very helpful & efficient
5 juin 2026
Réponse de Bensons For Beds - Leicester
Thank you for your kind words.
Team Bensons.
Réponse de Bensons For Beds - Leicester
Thank you for taking the time out to leave us a review.
Team Bensons.
The company did everything well
The company did everything well, from start to finish.
The staff in the store were friendly and knowledgeable.
They were extremely helpful without being pushy.
I was kept informed throughout about my item being finished and the delivery.
I can definitely recommend Bensons for Beds
6 juin 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear your entire experience, from start to finish, was excellent. It's wonderful that our team was friendly and helpful, and that you were kept informed throughout. Thank you for your recommendation!
Team Bensons
Réponse de Bensons For Beds - Leicester
Thank you for your kind feedback!
Very helpful from picking the right bed…
Very helpful from picking the right bed for us, to the delivery
25 mai 2026
Réponse de Bensons For Beds - Leicester
We're so glad we could help you choose the perfect bed and provide a smooth delivery! Thank you for your feedback!
Team Bensons
Excellent quality
Excellent quality, the salesman was really helpful and not pushy like most other stores. Made us feel at ease and was very clear on everything. The delivery guys were on time and so polite. I’d recommend Bensons to anyone
24 mai 2026
Réponse de Bensons For Beds - Leicester
We're so pleased to hear about your excellent experience! It's wonderful that our salesperson was helpful and our delivery team was polite and on time. Thank you for your recommendation!
Team Bensons
Well done !! 👍🏼😇👏🏻
Everything from start to finish was exceptional.
Lovely customer service from the lady who served us.
Amazing mattress which was delivered with a smile by three great gentleman.
And yes … thankfully the mattress continues to feel just as it did in the shop and continues to feel amazing every time we get in to bed!
It’s not something you purchase regularly of course but delighted with the overall experience and product for sure!
23 mai 2026
Réponse de Bensons For Beds - Leicester
We are so pleased to hear that your entire experience, from the service in-store to the delivery of your mattress, was exceptional. It's wonderful that you are enjoying the comfort of your new mattress! Thank you for your kind words.
Team Bensons
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