Bensons For Beds - Leicester Avis 

Very knowledgeable and helpful staff who sold us our items. Delivery staff were on time and were very courteous and mindful of our premises when carrying our items upstairs.

From the sales assistant to delivery the service we received was faultless, would have no problems in recommending Bensons for beds.

The whole experience was very good, from the no pressure attitude of the sales staff, the regular updates on order progress and the delivery when it was scheduled for.

Helpful staff who were able to help with a short lead time
Delivery prompt and the tracking of the delivery was a big plus. Delivery was quick, efficient and professional

Very disappointed with our experience at Bensons for Beds Leicester. We were never informed that the king-size TV ottoman bed had significantly larger overall dimensions than a standard king-size bed, despite the emphasis on checking whether a bed will fit.

When we returned after discovering it wouldn’t fit our room, Assistant Manager Ash showed no empathy, offered no apology, and seemed uninterested in helping. While I understand clearance items have specific policies, the lack of customer care was unacceptable.

Based on our experience, we won’t be returning and would not recommend the Leicester store.

Superb service and superb product! Thrilled with the quality - Thankyou!

Very good service 👏

The company did everything well, from start to finish.
The staff in the store were friendly and knowledgeable.
They were extremely helpful without being pushy.
I was kept informed throughout about my item being finished and the delivery.
I can definitely recommend Bensons for Beds

Excellent service

Very helpful from picking the right bed for us, to the delivery

Excellent quality, the salesman was really helpful and not pushy like most other stores. Made us feel at ease and was very clear on everything. The delivery guys were on time and so polite. I’d recommend Bensons to anyone

Everything from start to finish was exceptional.

Lovely customer service from the lady who served us.

Amazing mattress which was delivered with a smile by three great gentleman.

And yes … thankfully the mattress continues to feel just as it did in the shop and continues to feel amazing every time we get in to bed!

It’s not something you purchase regularly of course but delighted with the overall experience and product for sure!

Fast efficient service from the ladies at Leicester Fosse Park . Warm and friendly and very knowledgeable.

I had a warm welcome from stuff. The process of buying my bed was so quick.

Jane who served us was very helpful without feeling under sales pressure. She helped us with choosing the right mattress for our needs.

Excellent service from start to finish, very happy with my purchase.

Staff in the shop were great they genuinely help me pick the Right bed, I am sleeping a lot better and the quality is spot on. We tried
several different well known shops and Bensons came
out on top for all round service.

Professional service from helpful and pleasant staff.

I telephoned Bensons LEICESTER an the male member of staff I spoke to was brilliant. I wanted an ottoman base as soon as possible after being let down by another bed company he sorted it for me and the bed was delivered a few days later before we moved into our new home. First class service and lovely bed base. Paid over the phone no hassle excellent customer service. Will definately recommend Bensons.