Choosing a mattress in store was easy, agreed delivery date and time was met, and follow-up aftercare text was much appreciated. Job well done.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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Lisez les avis des autres
Victoria was absolutely fantastic! She was friendly, helpful and knowledgeable, making the whole process of buying my bed so easy and enjoyable. Nothing was too much trouble, and her excellent custome... Voir plus
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The company took cash as payment for the items with walk in installments without any hassle at all.Great friendly and helpful staff,with fault free service from the purchase through to the delivery.Hi... Voir plus
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The delivery men were excellent. They delivered on time and brought them both to different bedrooms after carrying them down many steps to our house. The shop assistant too was exceptional. Thank you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Llandudno226
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, Royaume-Uni
- 1492874821
4,8
Excellent
492 avis
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Réponse de Bensons For Beds - Llandudno226
Thank you! 😊 We’re glad you found the service helpful, polite, and good all round.
Excellent advice and service from…
Excellent advice and service from Bensons enables us to choose the perfect new mattress at a competitive price
18 avril 2026
Réponse de Bensons For Beds - Llandudno226
Thank you for your lovely feedback! We’re so pleased our advice and service helped you choose the perfect new mattress at a great price— enjoy those comfy nights ahead.
Thank you for your positive review - Lauryn at Customer Care 💜
The staff was great
The staff was great. Very polite and helpfull.
I also liked the way you could manage everything like change dates ect on the tracking system.
The driver was very nice.
They phoned the day before to give an estimated time and phoned an hour before arriving.
17 avril 2026
Réponse de Bensons For Beds - Llandudno226
Thank you for your lovely feedback! We’re so pleased you found the staff polite and helpful, loved the delivery tracking options, and had such a positive experience with our driver and communication throughout — that’s exactly how it should be.
Thank you for your positive review - Lauryn at Customer Care 💜
Knowledgeable and helpful staff
We visited our local Llandudno store where we were shown the different mattresses that suited us, having laid on the bed to assess which mattress suited us first. The salesperson then spent as much time as we required to show us and advise us on the mattresses. He was very knowledgable and we couldn’t have made the choice without his guidance
14 avril 2026
Réponse de Bensons For Beds - Llandudno226
We're delighted to hear about your positive experience at our store. It's great the salesperson was so knowledgeable and helpful in guiding you to the perfect mattress. We appreciate your feedback!
Team Bensons
Lovely helpful service from Craig in…
Lovely helpful service from Craig in the store, he helped us choose the most suitable bed to meet our requirements.
Our delivery and installation by Omar and Imran was perfect they were very helpful and polite. Thankyou
11 avril 2026
Réponse de Bensons For Beds - Llandudno226
We appreciate your wonderful feedback! It's great to hear that you received such helpful service in choosing the perfect bed and that our delivery and installation team were so helpful and polite.
Team Bensons
We were promptly asked by Jason when…
We were promptly asked by Jason when first entering the store if we needed any help. We explained that we were looking for a new mattress and he advised us which one would be suited for us both!
From start to end Jason was very pleasant and friendly. Thank you for all of your help we would definitely recommend your store. Thanks Phil and Caroline
6 avril 2026
Réponse de Bensons For Beds - Llandudno226
We’re delighted to hear that Jason provided such pleasant, friendly, and knowledgeable support from the moment you entered the store. It’s wonderful to know he helped you find a mattress suited perfectly to both of your needs. Thank you, Phil and Caroline, for your kind words and for recommending the store — we truly appreciate it.
💜 Thank you for your positive review – Lauryn at Customer Care
Very good servuce from shop to delivery
5 avril 2026
Réponse de Bensons For Beds - Llandudno226
Thank you! 😊 We’re really pleased to hear you had very good service from the shop right through to delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist
Really helpful staff both in store and…
Really helpful staff both in store and on delivery.
5 avril 2026
Réponse de Bensons For Beds - Llandudno226
Thank you! 😊 We’re really pleased to hear the staff were helpful both in store and during delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Réponse de Bensons For Beds - Llandudno226
Thank you! 😊 We’re thrilled to hear the Llandudno store was excellent. Your kind words mean a lot to the team,
Megan | Customer Care Specialist🛌
We’re from Accrington
Easy transaction from the Scottish chap in the Llandudno showroom to the Accrington based delivery duo.
24 février 2026
Réponse de Bensons For Beds - Llandudno226
Thank you for your feedback! 😊 We’re delighted to hear everything went smoothly—from the helpful service in the Llandudno showroom right through to the Accrington delivery team. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Great service and Craig was extremely…
Great service and Craig was extremely helpful and knowledgeable!! Great asset to the company and the store in Llandudno
31 mars 2026
Réponse de Bensons For Beds - Llandudno226
Thank you for the great feedback! We’re thrilled to hear Craig was so helpful and knowledgeable — a real asset to our Llandudno store. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
Thank you the services
Thank you the service , contact and delivery was easy and faltlessl
26 mars 2026
Réponse de Bensons For Beds - Llandudno226
Really appreciate your review. It’s wonderful to hear the whole process was seamless from start to finish.
Wishing you all the best until next time,
Megan | Customer Care Specialist
Happy with purchase and advice provided…
Happy with purchase and advice provided by Llandudno staff.
22 mars 2026
Réponse de Bensons For Beds - Llandudno226
Thank you so much for giving us 5 stars Robyn! We’re really glad to hear you’re happy with your purchase and the advice provided by the Llandudno team. We truly appreciate your feedback,
Megan at Customer Care!💜
The lady who advised on the mattress in…
The lady who advised on the mattress in store. Explained about delivery, aftercare and the 49 nights policy were superb. The delivery drivers were also polite and knowledgeable.
20 mars 2026
Réponse de Bensons For Beds - Llandudno226
Thanks for the great review Ms Preston! So glad our in‑store expert could guide you through everything — from mattress know‑how to delivery and aftercare. We hope you love your new bed,
Megan at Customer Care😊
Helpful and friendly staff both in shop…
Helpful and friendly staff both in shop and delivery team.
11 mars 2026
Réponse de Bensons For Beds - Llandudno226
We’re so glad to hear our staff were helpful and friendly both in the shop and during delivery. Really appreciate your feedback,
Megan at Customer Care💜
From ordering to installation it was great.
From ordering to installation it was a smooth, pleasant experience.
The salesman in store was helpful without being pushy.
The day of delivery, I had a phone call from the delivery men to say they were on the way and roughly what time they'd be with me.
They installed the bed where I wanted and took all the packaging away. I couldn't have asked for a better service and would thoroughly recommend.
19 février 2026
Réponse de Bensons For Beds - Llandudno226
So happy to hear everything went smoothly from order to installation! 🙌 Our team aims for helpful, not pushy — and it’s great to know the delivery crew nailed the timing, setup, and clean‑up too. Thanks for the wonderful recommendation,
Megan at Customer Care
Réponse de Bensons For Beds - Llandudno226
Amazing review Ellie— we love to hear it! 🚚✨ Thanks for making our day,
Megan at Customer Care
Excellent customer service
Excellent customer service in store, friendly helpful staff. Good communication throughout with emails and texts arranging delivery.
Delivery on time and again friendly and helpful staff.
8 mars 2026
Réponse de Bensons For Beds - Llandudno226
Yvonne,
We appreciate your wonderful feedback! We're so pleased to hear you received excellent customer service in our store from our friendly, helpful staff. It's great to know our communication regarding delivery was good, and that the delivery staff were friendly and helpful.
Team Bensons
Great purchasing experience
Very helpful staff, especially Dawn in the Llandudno store. Great service and communication. Everything was made easy for me. Plus love the bed I bought. Good assembly service, quick and efficient. Overall a very good experience and would recommend.
26 février 2026
Réponse de Bensons For Beds - Llandudno226
Darryl Smith,
We appreciate your positive feedback! It's great to know our team offered such helpful service and communication, making everything easy. We're so glad you love your new bed and found the assembly quick and efficient.
Team Bensons
Excellent choice of beds/mattresses toSuit every budget
The assistant was very helpful and help me select the right choice of bed and mattress.
28 février 2026
Réponse de Bensons For Beds - Llandudno226
Thank you for your feedback — we’re really glad to hear the assistant was very helpful and guided you to the right bed and mattress,
Megan at Customer Care!
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