Bensons For Beds - Llandudno226 Avis 

Great experience at Llandudno store, very helpful and well-informed member of staff, Jamie, supplied us with everything we needed to know regarding a new bed, including trying a special bed that records your best sleeping position and what type of firmness you require for comfortable sleeping, very pleased with their service.

Great time dealing with bensons easy polite and job done.

Salesman extremely knowledgeable, patiently assessing our requirements as we not as young as we used to be. Very pleased with the service we received.

Greeted well, shown a a multitude of different designs, made to measure bed comfort machine was good got the size I wanted without being talked into something different, shown all the options. And think i am getting what i want. Delivery is a bit expensive £56.00 but we will see.👍

My shopping experience was excellent from the start.
Dawn listened to my requirements and budget, she delivered what I wanted and a top service too! No harsh sales, just a listening ear. I highly recommend

We ordered a new bed in april for delivery in may, in total it cost us just shy of £3000 with a 20% discount,their staples & co range of bedding with clarence headboard and igel mattress. The staff were really nice and informative.
We were well informed all along the process and come delivery day all went as expected until they opened the box for the headboard which alone was over a thousand pound for a super kingsize.
We noticed it was faulty and so they offered to replace, brilliant no problem.
2nd headboard arrived end of june and it was faulty and worse than the 1st, complained, brilliant getting it replaced.
3RD headboard arrived today 25th of July and all I can say is it is absolutely disgusting! Even the delivery men were embarrassed!! They couldn't even put it together because none of the connections married up, I wish I could show pictures on here because I have seen better thrown in skips it is that terrible and the fabric looks like it has been scrapped across a gravel floor it's that stained and scratched, it looks like wolverine has been let loose on it
So we are now waiting for a 4th headboard arriving the end of August 😡 total joke! The manufacturers should hang their heads in shame,where are the quality checks to start with?? Obviously there aren't any the amount of headboards we've received in the last few months and I won't believe that we're on our own in this complaint.
Would I recommend Bensons to friends..nope!
Would I ever buy from Bensons again....never!!
I regret the day I ever set foot in the place and wished i had kept my old bed.

We discussed our requirements to the sales assistant, he then explained all the choices that were available to help us with are selection.

Jason was very helpful and had my try out the various firmnesses of the mattress I was looking for. May have found the ideal mattress, but he did explain the procedure if I was not satisfied within 40 days.

Sales assistant Victoria was very helpful and knowledgeable

Victoria was very helpful and efficient, not pushy but patient.
She helped to make the overall shopping experience very pleasant.
The store was well laid out and easy to navigate. They have a lift, which was very handy for us.
They have an excellent selection of beds and mattresses at very competitive prices.
Altogether excellent.

Sales Advisor Victoria was helpful, friendly and knowledgeable and made the purchase easy.

Steph was very helpful and offered us both ends of our budget. Making sure we were happy with the differences of each mattress, she also gave us recommendations to get mattress cover as we have a little one on the way, Steph ensured we understood and was very knowledgeable. Definitely recommend going in to see Steph as she was most helpful.

Excellent personal skills, and was attentive.

Good customer service and flexibility over delivery.
No pressure sales.

The staff in the shop was very helpful and polite did not rush us into buying our bed settee. was just what we wanted for our office room. The price was just right for our kneed

Jamie was excellent. He greated us on arrival and took the time to explain all available options. He used the test bed so we could try out different levels of firmness and explained patiently each brand and what the benefits were that they offered. No sales pressure just a very nice bloke who was good at his job. Thank you.

the sales assistant was knowledgeable and very helpful

The staff member we spoke with was very helpful, nothing was too much trouble. The bed we chose came with a few extras, and seemed ideal for our needs. All in all, a good experience

Superb service. Knowledgeable and friendly sales person

The in store information was perfect and the whole experience from that point down to the delivery and construction of my bed was very professional.