No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
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Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... Voir plus
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On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... Voir plus
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Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses. Our questions were answered professionally and clearly and we managed to utilise a discount... Voir plus
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Macclesfield627
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, Royaume-Uni
- 1625618190
4,7
Excellent
364 avis
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Pete at the Macclesfield shop was so…
Pete at the Macclesfield shop was so helpful, as always we have bought beds from him at least twice before.
We are thrilled with our new motorised beds they are so comfortable.
7 août 2026
Réponse de Bensons For Beds - Macclesfield627
Thank you so much for your kind review , this is very much appreciated
Pete😊
We purchased a new bed base.The whole…
We purchased a new bed base.The whole experience from first entering the shop to delivery was first class.
We found Daryll in the store to be very helpful with our decision of which base to choose without being over the top.The base was delivered on the correct date and on time.Then a member of staff named Andrew called at our house in his own time to help with a problem of my making which was soon remedied. It was a pleasure to make our purchase from Bensons for Beds and we will certainly use them again.
2 août 2026
Réponse de Bensons For Beds - Macclesfield627
We're so pleased to hear about your excellent experience, from the moment you entered our store to the delivery of your new bed base. It's wonderful that our team provided such helpful assistance and that the delivery was on time. We truly appreciate your kind words and look forward to serving you again!
Team Bensons
Réponse de Bensons For Beds - Macclesfield627
We are so pleased to hear you had such a positive experience with us, from your purchase all the way through to delivery. Thank you for your wonderful feedback!
Team Bensons
Fabulous from start to finish
Fabulous from start to finish! Staff amazingly helpful in store helping choose the right mattress. Delivery team great! (Delivery app is great to know where they are). My Mum has actually slept the entire night through, which she hasn’t in 10 years!!! Thank you Bensons, just thank you!!!
17 juillet 2026
Réponse de Bensons For Beds - Macclesfield627
We're so pleased to hear about your fabulous experience from start to finish! It's wonderful that our team was so helpful in choosing the right mattress, and that our delivery team was great. We're especially delighted that your Mum has slept through the night for the first time in 10 years!
Team Bensons
Exceptional service and quality goods
Staff in the store were very friendly, helpful and knowledgeable as were the delivery drivers. With my limited knowledge of mattresses after discussing my needs with the store staff I was able to purchase the right mattress which is extremely comfortable and delivered on the day that I requested
14 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Macclesfield627
We're so pleased to hear about your excellent experience with our team! It's wonderful that our staff were friendly, helpful, and knowledgeable, enabling you to find the perfect, comfortable mattress. We're also glad the delivery was on your requested day.
Welcomed by the sales guy initially but…
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses.
Our questions were answered professionally and clearly and we managed to utilise a discount code too!
Looking forward to the arrival of our new mattress 💤
6 juillet 2026
Réponse de Bensons For Beds - Macclesfield627
We're glad our team was able to answer your questions clearly and professionally, and that you could utilize a discount code. We hope you enjoy your new mattress!
I have 3 beds from they all good and a…
I have 3 beds from they all good and a good offer on all can not be more happy with them
9 juillet 2026
Réponse de Bensons For Beds - Macclesfield627
We're absolutely delighted to hear how happy you are with all three of your beds and the great offers you received! It's wonderful to know you're so pleased with your purchases.
Team Bensons
Réponse de Bensons For Beds - Macclesfield627
We're so pleased to hear you had such a positive experience with our customer service and found our prices to be excellent! Thank you for sharing your feedback.
Bed was delivered damaged
Bed was delivered damaged, parts ordered by store but it’s been over a week and still waiting for someone from parts department to contact me about when the new parts will be delivered! Not a good service and will not recommend to anyone now!
29 juin 2026
Réponse de Bensons For Beds - Macclesfield627
We are very sorry to hear that your bed was delivered damaged and for the delay in receiving the replacement parts. We understand your frustration with the service you've received so far. Thank you for your patience with speaking with us today and allowing us to look into this further for you.
Thank you for your review. Your feedback is important, and we will share it with the relevant teams for review.
It was great to test the bed in-store
It was great to test the bed in-store. Everything ran smoothly from ordering to delivery with great communication.
The bed looks great and really comfy.
25 juin 2026
Réponse de Bensons For Beds - Macclesfield627
We're so pleased you enjoyed testing the bed in-store and that everything ran smoothly from ordering to delivery. Enjoy your great-looking and comfortable new bed!
Team Bensons
Réponse de Bensons For Beds - Macclesfield627
We're glad our range and staff were helpful. Thank you!
Team Bensons
Réponse de Bensons For Beds - Macclesfield627
We're glad our team was helpful and informative! Thanks for your kind words.
Team Bensons
Helpful and knowledgeable staff without…
Helpful and knowledgeable staff without being pushy! Can’t wait for delivery of my new mattress!
16 juin 2026
Réponse de Bensons For Beds - Macclesfield627
We're so pleased our staff were helpful and knowledgeable! We hope you love your new mattress. Thank you for your feedback!
Team Bensons
Delivered on due date
Delivered on due date
Phoned when you said you would
Very efficient delivery drivers
13 juin 2026
Réponse de Bensons For Beds - Macclesfield627
We are so glad to hear your delivery was efficient and on time. Thank you for your kind words!
Team Bensons
Not impressed
Everything was fine up to delivery but the team would not assemble the bed as apparently that service has to be ordered at the point of sale. This service was not offered to me at the point of sale so not very impressed.
21 mai 2026
Réponse de Bensons For Beds - Macclesfield627
We appreciate your feedback. We're sorry the assembly service wasn't offered. We are reviewing our sales process to prevent this from happening again.
Team Bensons
Réponse de Bensons For Beds - Macclesfield627
Thank you
Team Bensons - Jess
Excellent service by brilliant staff…
Excellent service by brilliant staff and amazing beds
5 mars 2026
Réponse de Bensons For Beds - Macclesfield627
We appreciate your feedback! We're so glad you found our staff brilliant and our beds amazing. Thanks for sharing your experience!
Team Bensons
The person assisting was excellent
The person assisting was excellent, no pushy sales.
Left us test and make decision whilst providing useful advise.
5 mai 2026
Réponse de Bensons For Beds - Macclesfield627
We're so glad to hear that you received excellent, no-pressure assistance! It's great that our team member provided useful advice while you made your decision.
Team Bensons
Poor customer services team
Poor customer services team, delivery team was great
1 mai 2026
Avis spontané
Réponse de Bensons For Beds - Macclesfield627
We appreciate your feedback and are sorry our customer service was not helpful. We'll review our service team's performance.
Team Bensons
Very efficient and helpful staff at the…
Very efficient and helpful staff at the Macclesfield branch of your company throughout the whole process of buying my mattress. Constant updates on progress and delivery details and extremely pleasant helpful and efficient delivery men who were Omar and Imran.
A very satisfied customer who would certainly recommend your company.
24 avril 2026
Réponse de Bensons For Beds - Macclesfield627
We appreciate you sharing your experience! It's great to hear that you found our staff helpful and efficient throughout your mattress purchase. We're delighted the updates and delivery were satisfactory. Thank you for recommending us!
Team Bensons
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