First time at Bensons Beds, the choice is tremendous, with a large spread of prices, makes and designs. There’s no pressure, but guidence is available. We found the ideal bed( low) and mattress ( ex... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Metro Retail Park, NE11 9XU Gateshead, Tyne And Wear, GB
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Lisez les avis des autres
We visited the showroom, saw a bed we liked and then looked at the website to see details. Very good offer of bed + mattress. Back to the showroom to have another look and decided to order. All fine... Voir plus
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As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my... Voir plus
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Absolutely delighted with my first experience of buying from Bensons for Beds - it will definitely not be my last! The whole process from choosing the best products for my needs, right through to the... Voir plus
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Metro Centre279
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Royaume-Uni
- 1914606158
4,9
Excellent
574 avis
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Recently bought two beds from Bensons…
Recently bought two beds from Bensons for Beds. The beds were for our spare rooms for visiting family so we didn’t require the mattress assessment but we were able to try mattresses and Louise was very knowledgeable and helpful, she was very patient and supported us in our choices.
Overall a very positive experience.
10 août 2025
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
Thank you for choosing Bensons for Beds for your spare room needs! We are thrilled to hear that you had a positive experience with our knowledgeable and patient staff. We hope your family will enjoy the new beds for years to come. Happy sleeping, Megan at Customer Care
Paul was awesome
Paul was awesome. Took us from start to finish. Explained everything thoroughly and the game is the space needed to deliberate.
3 août 2025
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
Thank you for your kind words, Paul! We are thrilled to hear that you had a great experience with us. Our team strives to provide excellent service and make the process as smooth and informative as possible. We are happy that you found the perfect space and we look forward to working with you in the future, Megan at Customer Care
Réponse de Bensons For Beds - Metro Centre279
Thank you so much for your positive review! We are thrilled to hear that our staff was friendly and kind. We strive to provide excellent customer service and it's always great to hear when we meet that goal. We appreciate your business, Megan at Customer Care
Friendly Staff
Friendly Staff, with lots of knowledge and not pushy sales people.
Lots of choices for all budgets.
29 juillet 2025
Réponse de Bensons For Beds - Metro Centre279
Thank you so much for your kind words! Our staff takes pride in being knowledgeable and helpful without being pushy. We're glad you noticed our wide range of options to fit every budget. We can't wait to see you again, Megan at Customer Care
Excellent Jamie
Jamie was excellent we were chatting about other stuff as well as buying he has a brilliant personality and is a credit to Bensons
27 juillet 2025
Réponse de Bensons For Beds - Metro Centre279
Thank you for leaving us such a kind review! We're thrilled to hear that you had a great experience with Jamie. Thank you for choosing Bensons, Megan at Customer Care
Both mattress and headboard have marks…
Both mattress and headboard have marks the driver contacted customer service who said would ring later
No call contacted store who then contacted customer service again and said I would be contacted still waiting
Poor service
18 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
We are sorry to learn about the marks on your items and the insufficient communication. Since no order details were included with this review, we have requested additional information to contact you directly and resolve this matter. Thank you,
Megan at Bensons for Beds Customer Care.
Nice team
Nice team, DIDN'T PUSH ME HARD LIKE OTHER PLACES! There are too many brands on the market so ended up with Slumberland as its a recognisable brand. All turned out good and am now sleeping 6 inches closer to the ceiling as the new mattress doesn't have a giant dip in it.
28 juin 2025
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
Thank you for choosing Slumberland! We're glad our team was able to provide a non-pushy and enjoyable shopping experience. We're happy to hear that you're now sleeping comfortably on our high-quality mattress. Sweet dreams! Megan at Customer Care
Louise made the experience worth while
Louise made the experience worth while, she was informative regarding the mattress I was interested in without trying to push for sale. She was pleasant and had a great sense of humour without loosing her professionalism as a sales lady.
12 juillet 2025
Réponse de Bensons For Beds - Metro Centre279
We are so glad to hear that Louise provided you with a positive and informative experience while shopping for a mattress! We strive to maintain a professional and friendly environment at all times. Thank you for taking the time to share your feedback with us. We truly appreciate your business, Megan at Customer Care
Réponse de Bensons For Beds - Metro Centre279
Thank you so much for your kind words about our staff and their friendliness! We're glad to hear you also found great deals at our shop. Come back and see us anytime! Megan at Customer Care😊
The store itself had loads of choice to…
The store itself had loads of choice to suit all budgets. The guy that served us was excellent, not pushy, knowledgeable and friendly, hopefully the mattress will now live up to our expectations
5 juillet 2025
Réponse de Bensons For Beds - Metro Centre279
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our knowledgeable and friendly team. We hope the mattress meets your expectations and we look forward to assisting you with any future needs, Megan at Customer Care
I was satisfied for customer care…
I was satisfied for customer care service,price, quality and my item got delivered on time.
Thanks Bensons
2 juillet 2025
Réponse de Bensons For Beds - Metro Centre279
We are thrilled to hear that you had a positive experience with our customer care service, affordable prices, great quality, and timely delivery. Thank you for choosing Bensons, Megan at Customer Care
Sales rep was patient and took time to…
Sales rep was patient and took time to show us different options. Delivery folk were polite and helpful , took care to use shoe covers in the house and were efficient
26 juin 2025
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
Thank you for your kind words! Our sales team is dedicated to providing exceptional service and our delivery team takes pride in being respectful of our customers’ homes. We're happy to hear you had a positive experience, Megan at Customer Care
Helpful friendly staff
Staff know their products and can easily help you find what you want.
28 juin 2025
Réponse de Bensons For Beds - Metro Centre279
Thank you for the kind words! Our staff takes pride in their knowledge and are always happy to assist customers in finding the perfect product. We look forward to seeing you again soon!
Megan at Customer Care.
Great sales experience
Great sales experience, no hard sell, helpful staff. Overall painless buying experience.
14 juin 2025
Réponse de Bensons For Beds - Metro Centre279
We appreciate your feedback! We're happy to hear that our staff was helpful and that you had a painless buying experience with no pressure. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Metro Centre279
We're so happy to hear that you found our staff lovely and appreciated our regular updates. Thank you for your positive feedback, Megan at Customer Care
Réponse de Bensons For Beds - Metro Centre279
We're happy to hear that you had such a positive experience Bryan! Thank you for your brilliant feedback; we appreciate it greatly. Take care, Megan at Customer care
Excellent service
Very helpful staff. Very knowledgeable and went above and beyond to help us. Paul was excellent
2 juin 2025
Réponse de Bensons For Beds - Metro Centre279
We appreciate your kind words! We're so glad our knowledgeable staff were helpful and went the extra mile. We value your business and hope to see you again. Take care, Megan at Customer care
Staff were really helpful and explained…
Staff were really helpful and explained everything . Thank you Louise
3 juin 2025
Réponse de Bensons For Beds - Metro Centre279
We appreciate your feedback Kathleen! We are so happy to hear that our staff was helpful and thorough in their explanations. Thank you, Megan at Customer Care
Great Customer Sevice
Bensons gave great customer service from ordering to delivering.
21 mai 2025
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
We're happy to hear that you had a great experience with our customer service, from the ordering process to the delivery. Thank you, Megan at Customer Care
The overall customer service was excellent. Would highly recommend.
The overall customer service was excellent with all aspects of the product I bought being explained thoroughly. The staff were very efficient in showing me a wide variety of mattresses to suit my budget and ensured me that it would actually be able to be delivered to the specific room without any issues. Great company which will be promoted and recommended by myself. Thank you.
16 mai 2025
Réponse de Bensons For Beds - Metro Centre279
Thank you so much for taking the time to share such a positive review. We truly appreciate your kind words about our service and products. It was a pleasure to assist you in finding the perfect mattress for your budget and ensuring a smooth delivery process. Your support and recommendation mean the world to us. Thank you again! #HappyCustomers #GreatService #SpreadTheWord
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