First time at Bensons Beds, the choice is tremendous, with a large spread of prices, makes and designs. There’s no pressure, but guidence is available. We found the ideal bed( low) and mattress ( ex... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7 Metro Retail Park, NE11 9XU Gateshead, Tyne And Wear, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We visited the showroom, saw a bed we liked and then looked at the website to see details. Very good offer of bed + mattress. Back to the showroom to have another look and decided to order. All fine... Voir plus
L'entreprise a répondu
As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my... Voir plus
L'entreprise a répondu
Absolutely delighted with my first experience of buying from Bensons for Beds - it will definitely not be my last! The whole process from choosing the best products for my needs, right through to the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Metro Centre279
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Royaume-Uni
- 1914606158
4,9
Excellent
574 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Extremely helpful
They were extremely helpful and knowledgeable about the products they were selling. The delivery service was exceptional
5 juillet 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased our team was helpful and knowledgeable about our products, and that your delivery service was exceptional. Thank you for your kind feedback!
Louise and her colleague were very…
Louise and her colleague were very helpful. Got exactly the mattress I needed even though not a huge amount of choice for adjustable beds. A bit pricey but you get what you pay for, including an 8 year guarantee on everything plus life time manufacturing fault guarantee.
7 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear that our colleagues were very helpful and that you found exactly the mattress you needed. It's wonderful that you appreciate the quality and guarantees provided. Thank you for your kind feedback!
Great experience
Louise the store assistant was very helpful but not pushy at all. She was very attentive and informative.
5 juillet 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear our store assistant was helpful and attentive without being pushy. Thank you for your kind feedback!
Delivery on time
Delivery on time, bed was assembled in a good time, staff were really professional, great customer service
29 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased your delivery was on time and your bed was assembled efficiently. It's wonderful to hear our staff were professional and provided great customer service!
Team Bensons
Superb
All parts of this process -from buying the bed and getting expert advice to getting delivery- have been excellent. Good price, great service and excellent communication throughout. Thank you!
26 juin 2026
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear that your entire experience, from expert advice to delivery, was excellent. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service. Friendly professional and knowledgeable salesman who explained everything in a straightforward manner that was easy to understand.
24 juin 2026
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
We're so pleased you received excellent service from our professional and knowledgeable team. We appreciate your kind feedback!
Team Bensons
The delivery service from Nick and his…
The delivery service from Nick and his assistant Steven was excellent from start to finish. They were friendly, professional, and handled the delivery of my bed and mattress with great care. They arrived on time, kept me informed throughout the process, and were respectful of my home. Both were efficient and helpful, making the whole experience smooth and stress-free. I am very pleased with the service they provided and would highly recommend them. Thank you, Nick and Steven, for a fantastic delivery experience.
14 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear you had such a positive delivery experience! It's wonderful that our team provided excellent service, handling everything with care and keeping you informed. Thank you for your kind words and recommendation!
Team Bensons
Amazing experience from start to…
Amazing experience from start to finish. From the shop lads to the delivery lads, they were fantastic.
17 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased you had an amazing experience from start to finish. Our team strives for fantastic service. Thank you!
Team Bensons
Réponse de Bensons For Beds - Metro Centre279
We're so glad you had a great experience. Thank you for your kind words!
Team Bensons
Good customer service
Salesperson listened to what we wanted and gave us a choice based on our wishes, dib not try to oversell.
19 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased our team listened to your needs and provided choices without overselling. Thank you for your kind feedback!
Team Bensons
Friendly knowledgeable staff
Friendly staff, really good advice in store, and courteous efficient & knowledgeable delivery staff. Cannot fault them
We bought a ottoman bed base which seems really good, bit hard to lift with mattress on but otherwise no complaints so far.
12 juin 2026
Avis spontané
Réponse de Bensons For Beds - Metro Centre279
We're so pleased you received excellent advice and found our delivery team courteous and knowledgeable. We appreciate your positive feedback!
Team Bensons
Excellent service from choosing the bed…
Excellent service from choosing the bed to delivery.
5 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased you found our service excellent! Thank you for your feedback.
Team Bensons
Great lads who came and took bed away…
Great lads who came and took bed away and built new bed brilliant service
7 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear our team provided brilliant service! Thank you for sharing your positive experience.
Team Bensons
Brilliant service from start to finish
Brilliant service from start to finish. Would highly recommend this company
1 juin 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased you experienced brilliant service and would highly recommend us. Thank you!
Team Bensons
Excellent in every department from store to deliveryExcellent advice in the shop which…
Excellent advice in the shop which helped to decide which mattress to buy. The delivery was great. We were advised half an hour before delivery and the staff were curteuos and efficient. Would use them again.
30 mai 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear our team provided excellent advice, helping you choose the perfect mattress. It's wonderful that your delivery was great and efficient!
Team Bensons
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear you received fantastic service! We appreciate your kind words.
Team Bensons
Good experience in store and delivery
24 mai 2026
Réponse de Bensons For Beds - Metro Centre279
We're glad you had a great experience! Thank you for your feedback.
Team Bensons
Great experience
Great experience. Knowledgeable and patient salesman. Gave time and space for my 95year old mother to try out beds and knew what adaptations were available for each style. Delivery was booked on purchase day and all went according to plan. Delivery men were efficient and tidied everything up. My Mum is delighted with her new bed.
22 mai 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased to hear about your great experience! It's wonderful that our team was knowledgeable and patient, ensuring your mother found the perfect bed. We're glad the delivery was efficient and that she is delighted.
Team Bensons
Great service and love my bed
22 mai 2026
Réponse de Bensons For Beds - Metro Centre279
We're so pleased you love your bed!
Team Bensons
Réponse de Bensons For Beds - Metro Centre279
We appreciate your feedback! We're so glad our team was professional and knowledgeable. Thank you for sharing.
Team Bensons
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.