Dealing with Bensons from start to finish was easy. Their staff were knowledgeable and helpful when we ordered. There were multiple updates by email to update us on the progress including the time slo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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The staff are very professional, knowing their product,and showed empathy. We received a very good service at milton keynes branch winter hill
The staff in your shop was helpful and friendly, more importantly he wasn't pushy either. Your delivery drivers where very polite and helpful as well and also explained to me how to put the bed togeth... Voir plus
L'entreprise a répondu
The service was great. Ben explained and answered all the questions I had. He aldo explained about purchases terms and different options of payment.
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Milton Keynes621
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, Royaume-Uni
- 1908732029
4,8
Excellent
850 avis
Demande des avis aux clients
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Natalia was very helpful
The sales assistant Natalia was knowledgeable, friendly, and helped us to choose the best bed to suit both our needs.
8 août 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your glowing review of Natalia. Our team takes pride in providing exceptional customer service and we are thrilled she was able to help you find the perfect bed. Come back anytime.
Great experience with Bensons
Great experience from picking my bed to delivery.
The delivery lads were brilliant so courteous and polite. Craig was one of them. Will definitely use them again. Thank you all
7 août 2026
Réponse de Bensons For Beds - Milton Keynes621
We are thrilled to hear that you had a great experience with us, from choosing your bed to delivery. Our team takes pride in providing excellent customer service, and we are especially happy that Craig made a positive impression. We look forward to serving you again in the future. Thank you for choosing us.
Sales person very knowledgeable and…
Sales person very knowledgeable and helpful made buying our mattress very easy
4 août 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear that our salesperson was knowledgeable and helpful, making your mattress purchase a very easy experience. Thank you for your wonderful feedback!
Thank you for your positive review - Lauryn at Customer Care
Great customer service helping us…
Great customer service helping us choose bed and good delivery service
7 août 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your fantastic review! We're delighted to hear that you received great customer service in choosing your bed and experienced good delivery service. We really appreciate your kind feedback!
Team Bensons
Réponse de Bensons For Beds - Milton Keynes621
We are so pleased to hear you found our staff member friendly and knowledgeable. Providing helpful assistance is something we pride ourselves on, and we truly appreciate your kind words!
Team Bensons
The man who severed me was lovely
The man who severed me was lovely
I went to the Milton Keynes branch
5 août 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so glad to hear you had such a positive experience at our Milton Keynes branch. We appreciate your kind words!
Team Bensons
Rida was super helpful and very…
Rida was super helpful and very informative. Guided us on all the payment options and mattress decisions
4 août 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear that Rida was super helpful and very informative. It's wonderful that they guided you on all the payment options and mattress decisions. Thank you for your kind feedback!
Team Bensons
The service from thesalesman was…
The service from thesalesman was thorough pleasant and helpful.
The delivery time offered fast..
Good range of products.
31 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're delighted to hear that our colleague was thorough, pleasant, and helpful. It's also great to know that you found our delivery time to be fast and appreciated the good range of products. We truly appreciate your feedback!
Team Bensons
The gentlemen that help me listen what…
The gentlemen that help me listen what I want and help every he could when I came back to place the order I want to change something and he was more than happy to help make it happen was use again
28 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
Hello Martyn,
Thank you for your wonderful review! We're delighted to hear our team took the time to listen to your needs and help you find exactly what you were looking for. It's great to know we could assist with the changes to your order and make the process as easy as possible. We really appreciate your support and look forward to helping you again in the future.
Wishing you many nights of perfect sleep ahead,
Bensons for Beds😊
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your feedback! We're delighted to hear that you found our team helpful and professional. Providing knowledgeable, friendly service is something we take great pride in, and it's wonderful to know we made your experience a positive one. We appreciate your support and look forward to helping you again in the future! 😊
We had a very pleasant experience in…
We had a very pleasant experience in the Milton Keynes shop thanks to Ben. He was very knowledgeable and helped us choose the right mattress. All shop assistants should learn how to speak to customers from him, thank you for your service.
19 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your wonderful review! We're delighted to hear that you had such a pleasant experience at our Milton Keynes store and that Ben was able to help you find the right mattress.
Thank you for choosing Bensons for Beds and for taking the time to share your experience. We truly appreciate your support and hope you enjoy many comfortable and restful nights on your new mattress! 😊
Would highly recommend
Would definitely recommend Benson For Beds. Excellent customer service in the Milton Keynes Store. Staff are friendly and knowledgeable, but not pushy. We were kept well informed about the delivery time. Friendly delivery to second floor bedroom. Excellent quality bed. Went straight back to the store to order bedside cabinets!
24 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear about your excellent experience at our Milton Keynes store! It's wonderful that our staff were friendly, knowledgeable, and not pushy. We're delighted you were kept well informed about the delivery and that our team provided friendly service. We're also glad you love your excellent quality bed and returned to order more items!
Excellent customer service from the…
Excellent customer service from the store's assistant - nothing was too much trouble and his knowledge was great.
24 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear you received excellent customer service from our store assistant. It's wonderful that nothing was too much trouble and that their knowledge was great. Thank you for your kind feedback!
The assistant Ali in Milton Keynes
The assistant Ali, was exceptionally helpful and knowledgable. If you want good service, attention to detail, professional without being pushy Ali is you man, he covered every detail you need to know about.
21 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were exceptionally helpful and knowledgeable, providing great service and attention to detail without being pushy. We appreciate your kind feedback.
Team Bensons
Excellent customer service
Excellent customer service. Liked the bed comfort system which helped choose our new mattress.
17 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased you received excellent customer service! It's wonderful to hear that our bed comfort system helped you choose your new mattress. Thank you for your kind feedback.
Thank you for your positive review - Lauryn at Customer Care 💜
Faultless experience from in store to…
Faultless experience from in store to delivery. Highly recommend.
17 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased you had a faultless experience from in-store to delivery. Thank you for your kind recommendation; we truly appreciate it!
Team Bensons
We ordered an additional chest of…
We ordered an additional chest of drawers from Bensons for Beds to match our existing furniture from the same range, but unfortunately the colour is completely mismatched. The outer casing is off-white, while the drawer fronts are bright white, making it stand out and look out of place alongside the rest of our furniture.
I contacted Bensons for Beds about this issue but have received no response. Instead, I continue to receive emails asking me to leave a satisfaction review, which is frustrating given the lack of customer support.
Very disappointed with both the product quality and the customer service from Bensons for Beds.
18 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for sharing your feedback. I am truly sorry to hear about your disappointing experience with both the colour mismatch of your chest of drawers and the lack of response from our customer service team. We have contacted you to discuss this matter further.
Thank you for your review - Lauryn at Customer Care.
Team Bensons
The automatic bed assessment machine…
The automatic bed assessment machine gave the experience of the correct mattress information to choose the right mattress.
16 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear that our automatic bed assessment machine provided you with the correct information to choose the right mattress. Thank you for your feedback!
Amazing help and service in store from…
Amazing help and service in store from Natalia, delivery and installation excellent
12 juillet 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased you received amazing help and service in our store, and that your delivery and installation were excellent. Thank you for your kind feedback!
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear that your experience was first class from ordering to delivery. Thank you for your kind words; they mean a lot to us!
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