Super happy with the Bensons for Beds Milton Keynes, Sales team were amazing and they delivered as promised on the same date. Awesome experience- highly recommend!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ Milton Keynes, Buckinghamshire, GB
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Lisez les avis des autres
Dealing with Bensons from start to finish was easy. Their staff were knowledgeable and helpful when we ordered. There were multiple updates by email to update us on the progress including the time slo... Voir plus
L'entreprise a répondu
The staff in your shop was helpful and friendly, more importantly he wasn't pushy either. Your delivery drivers where very polite and helpful as well and also explained to me how to put the bed togeth... Voir plus
L'entreprise a répondu
The staff are very professional, knowing their product,and showed empathy. We received a very good service at milton keynes branch winter hill
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Milton Keynes621
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1b Winterhill Retail Park, Winterhill Retail Park, MK6 1AJ, Milton Keynes, Buckinghamshire, Royaume-Uni
- 1908732029
4,8
Excellent
854 avis
Demande des avis aux clients
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Perfect
I had a very good experience choosing the right bed for me, the lady in the store was professional very knowledgeable and very helpful. Thankyou.
24 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
We're delighted you had a very good experience finding the right bed. We appreciate your kind words about our team member's professionalism and helpfulness.
Team Bensons - Jess
Happy with the bed and Delivery
6 mai 2026
Avis spontané
Réponse de Bensons For Beds - Milton Keynes621
We're glad you're happy with your bed and its delivery. Thank you for sharing your positive experience with us.
Team Bensons - Jess
My customer advisor Ali from Milton…
My customer advisor Ali from Milton Keynes was very helpful, no pushy upselling or nonsense just straightforward good service. My two delivery drivers were very friendly and helpful.
4 mai 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so pleased to hear you received straightforward, good service from our advisor and that our delivery drivers were friendly and helpful. Thank you for sharing!
Team Bensons
Terrible service from this company
Terrible service from this company
Sales person very pushy and not helpful
12 février 2026
Réponse de Bensons For Beds - Milton Keynes621
We're sorry to hear this. We're reviewing your feedback to improve our service.
Team Bensons
Shown around explored left with no…
Shown around explored left with no pressure to have a think theb emailed in and called to order thats the way it shoukd be no hard sell no salesman patter. Factual, imformative, clear instructikns of what to do next
8 mai 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your great feedback! We’re delighted you appreciated the relaxed, no‑pressure approach and clear, informative guidance — that’s exactly how it should be😊
Communication right through from…
Communication right through from ordering to delivery was amazing
9 mai 2026
Réponse de Bensons For Beds - Milton Keynes621
We're delighted to hear that our communication, from the moment you ordered until delivery, was amazing for you!
Team Bensons
very nice and helpful staff!
5 mai 2026
Réponse de Bensons For Beds - Milton Keynes621
We're so glad to hear our staff was helpful and nice! We appreciate you taking the time to leave us this positive feedback.
Team Bensons
We came back to purchase a kingsize…
We came back to purchase a kingsize mattress at Bensons for Beds and once again received wonderful service from the staff, especially Mira and Ali. They were both friendly, helpful, and professional throughout our visit. We would highly recommend this shop.
5 mai 2026
Réponse de Bensons For Beds - Milton Keynes621
We're happy to hear you received wonderful service during your purchase of a kingsize mattress! It's great that our staff were friendly, helpful, and professional. Thank you for recommending our shop!
Team Bensons
The mattress delivered currently…
The mattress delivered currently doesn’t feel like the one we chose in the showroom & I’ve been back to verify? Happy to re-assess after 2 weeks & then possibly 4?
1 mai 2026
Réponse de Bensons For Beds - Milton Keynes621
We appreciate your feedback and are sorry the mattress feel is not as expected. We value your willingness to reassess and hope it meets your expectations after the break-in period.
Team Bensons
Great delivery from Steve and Graham
30 avril 2026
Avis spontané
Réponse de Bensons For Beds - Milton Keynes621
We're glad you had a great delivery experience. Thank you for letting us know; we appreciate your positive feedback very much.
Team Bensons
Réponse de Bensons For Beds - Milton Keynes621
Thank you for your feedback! 😊 We’re really glad to hear delivery went great and everything arrived complete with no missing parts — just as it should be. Enjoy your purchase and thanks again for choosing us! 🌟
Great Service
The whole process, from the original visit to the MK store to the delivery, has been fantastic. Super friendly service, every step has been so easy. Would wholly recommend.
27 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you! 😊 We’re so pleased everything—from your visit to the MK store right through to delivery—was easy, friendly, and fantastic. Thanks for the recommendation and enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Delivery made on time with regular…
Delivery made on time with regular updates. Lovely chaps who delivered and took the bed straight upstairs to the bedroom. Easy to order in the showroom, the lady was really helpful and the whole process was simple.
27 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
Thanks so much! 😊 We’ll pass the compliments on to our delivery superstars and showroom team—enjoy your new bed and sweet dreams,
Megan | Customer Care Specialist🛏️✨
Great service in the store and great…
Great service in the store and great delivery service.
23 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you! 😊 We’re really pleased you had great service both in store and with delivery. Enjoy your new bed! 🛏️✨
Excellent service.
Where as I thought the staff at the Rugby Store were lackluster. And did not have the bed I wished to trial. So I went to the Milton Keynes store. The service there was fabulous and I couldn’t have asked for better service. Was so good that my daughter who accompanied me bought a bed too. The delivery was very good and they took my old mattress and the packaging away too. Would thoroughly recommend.
19 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you for taking the time to share your experience. We’re sorry to hear your visit to our Rugby store didn’t meet expectations, but we’re delighted the Milton Keynes team provided such fabulous service. It’s great to hear both you and your daughter found the perfect beds, and that delivery and removal all went smoothly. Thank you for the recommendation,
Megan | Customer Care Specialist
No issues on a Sunday
Someone available to help with no constant "are you ok" and no pressure. Answered all questions with a smile and friendly manner.
22 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
We appreciate your feedback! We're happy to hear that someone was available to help without pressure and that all questions were answered with a smile and in a friendly manner.
Thank you for your positive review – Lauryn at Customer Care 💜
It was a good experience from the…
It was a good experience from the ordering through to delivery
19 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you! We’re really pleased you had a good experience from ordering right through to delivery. Much appreciated,
Megan | Customer Care Specialist
Great service from ordering to delivery
14 avril 2026
Avis spontané
Réponse de Bensons For Beds - Milton Keynes621
We're delighted you received great service from ordering to delivery! Your positive feedback is much appreciated.
Thank you for your positive review – Lauryn at Customer Care 💜
Great experience
Charles at Bensons for Beds was really helpful in finding our perfect mattress. He made everything easy and pleasant. We’d seen a great discount at another store and he matched it for us. We left very happy with the service! Highly recommend the store!
19 avril 2026
Avis spontané
Réponse de Bensons For Beds - Milton Keynes621
Thank you so much for the lovely feedback! Charles will be delighted to hear this — we’re so pleased he helped you find the perfect mattress and matched the discount too. Enjoy your great night’s sleep,
Megan | Customer Care Specialist😊
We had an amazing salesperson named…
We had an amazing salesperson named Rida who helped us. He listened carefully to what we wanted and helped us to make choices that suited us. He was patient, kind, and provided needed advice and yet knew how not to be overbearing and left us to make our decisions and to come and get him when we are ready or had more questions. He gave us his opinion as well when we asked for it. He was very kind and attentive and really listened to the customer, plus he knew absolutely
everything about the products. He is a credit to the company and I would happily purchase from Bensons again because of this lovely experience with him. We bought a mattress, ottoman base, headboard, pillows, and a sofa bed from him so we were there quite a few hours and kept changing our minds so we weren’t easy to deal with. To his credit, we never felt rushed or pressured and it was all service with a smile. Thank you Rida for such a great experience! We will be back again because of you.
11 avril 2026
Réponse de Bensons For Beds - Milton Keynes621
Thank you so much for taking the time to share such a detailed and heartfelt review. We’re absolutely delighted to hear about your wonderful experience with Rida. Your kind words will be shared with Rida and the wider team — he will be incredibly proud to know the lasting impression he made. We’re so pleased that your experience has inspired you to return, and we look forward to welcoming you back again in the future.
Thank you for your positive review – Lauryn at Customer Care 💜
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