I had a really positive experience buying my new bed, thanks to Ray! He was extremely helpful, friendly and knowledgeable, taking the time to answer all my questions and making the whole process easy... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bensons have delivered Excellent Customer Service from the start of buying our bed to the end of delivering the bed. Many thanks to all concerned.
L'entreprise a répondu
Very good salesperson. Provision of pillows for a more natural mattress test. Helpful without being pushy. Large choice of mattresses of different types & prices. Good delivery & recycling opti... Voir plus
L'entreprise a répondu
A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Nottingham208
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Royaume-Uni
- 1159598967
4,8
Excellent
665 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I experienced very professional and…
I experienced very professional and pleasant service from both the in-store staff and the delivery team.
21 février 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your lovely review! We’re delighted to hear you received professional and pleasant service from both our in‑store team and our delivery crew. We really appreciate your feedback,
Megan at Customer Care!
Amazing service
Both in store and also the two guys who delivered and installed the bed. Couldn't have been any more helpful. All who were part of this are assets to your business
22 février 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear that both the in‑store team and the delivery and installation team were as helpful as possible. It means a lot to know that everyone involved made your experience such a positive one. We truly appreciate your kind words — the team will be thrilled to hear they’re considered assets to the business,
Megan at Customer Care
Perfect New Bed
We were attended to as soon as we reached the appropriate department. The sales person was very polite, knowledgeable and friendly (all of the staff appe1ared friendly), at no time did we feel under pressure to buy.
We were shown to a range of bed mattresses that we were able to test for comfort and given plenty of time to decide.
Our sales person was helpful in arranging payment and delivery of our new bed.
The bed arrived on time and the delivery experience and assembly of the bed was perfect.
The bed is exceptional and we feel like we have made the right decision.
27 janvier 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that our team was polite, knowledgeable, and helpful, and that you felt no pressure to buy. It's great to know you were able to test a range of mattresses and that the payment, delivery, and assembly experiences were perfect. We appreciate your positive feedback!
Stewart - Team Bensons
The sales rep Declan was very helpful
The sales rep Declan was very helpful, knowledgeable and very informative regarding my purchase. He had a very pleasant demeanor and made me feel very welcome without being pushy. It was lovely to have a such a nice shopping experience .Thankyou
20 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that our sales representative was helpful, knowledgeable, and informative regarding your purchase. It's great to know you felt welcome and had a nice shopping experience. We appreciate your feedback.
Stewart - Team Bensons
Excellent service
16 février 2026
Réponse de Bensons For Beds - Nottingham208
We love to hear it! So glad our service hit the mark for you! Thank you for your positive review – Lauryn at Customer Care 💜
sealy posturepedic 10/10
Got the sealy bronte posturepedic mattress. Must of tryed it out in store 10 times over a year at the Nottingham castle marina site, great staff, great matress
19 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you found the perfect Sealy Bronte Posturepedic mattress! We appreciate you taking the time to share your positive experience at our Nottingham location. Thank you for your positive review – Lauryn at Customer Care 💜
A company well worth considering...
From setting foot in the Nottingham store to receiving my bed, my experience was excellent. All the staff I dealt with were friendly yet efficient. No pushy sales patter and the two delivery guys couldn't have been more helpful. I'd recommend this company to others.
16 février 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you had an excellent experience from start to finish in our store. It's great that the staff were friendly and efficient, and the delivery guys were helpful. We appreciate your recommendation!
Good quality beds at the right price
Good quality beds at the right price, excellent customer service with good communication, good advice and nice staff
19 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear you found good quality beds at the right price and that you received excellent customer service and advice from our nice staff.
Réponse de Bensons For Beds - Nottingham208
We appreciate you noting our excellent service and competitive price. We are so glad you had a positive experience with us!
Sales person was knowledgeable and…
Sales person was knowledgeable and polite . Helped us make the right decision.
18 février 2026
Réponse de Bensons For Beds - Nottingham208
We're so happy to hear that our team member was knowledgeable and polite and helped you make the right decision. Thanks for your positive review.
Decland was absolutely brilliant
Decland was absolutely brilliant. He described the beds perfectly and answered all our questions.
14 février 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your comments about the informative assistance you received.
The whole experience was great from…
The whole experience was great from start to finish. The sales consultant Tommy, although he had only been there for 2 weeks was knowledgeable and very attentive. He listened to both my wife and I. I am sure he will be an asset to your business.
14 février 2026
Réponse de Bensons For Beds - Nottingham208
We appreciate you sharing your positive experience. We're happy to hear that our sales consultant was knowledgeable and attentive. We agree that he will be an asset to our business, and we thank you for your feedback.
Stewart - Bensons Team
Very friendly staff
Very friendly staff, full knowledge of products and helpful when choosing the new bed.
11 février 2026
Réponse de Bensons For Beds - Nottingham208
We're so happy to hear that our staff were friendly, knowledgeable, and helpful when you were choosing your new bed! Thank you for your positive feedback.
Stewart - Bensons Team
Réponse de Bensons For Beds - Nottingham208
We appreciate you taking the time to share! We are so glad you received excellent, friendly, and efficient service from our team.
They had a good range of pillows and…
They had a good range of pillows and was happy to demonstrate several ones.
7 février 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you found a good selection of pillows and appreciated the demonstrations. Thank you for your positive feedback!
Professional and efficient service
Professional and efficient service. Met all my required expectations.
6 février 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We appreciate your positive feedback! We're happy to hear that you received professional and efficient service, and that we met your expectations.
Réponse de Bensons For Beds - Nottingham208
We appreciate your positive feedback! We're so happy that both the in-store service and the delivery met your expectations. Thank you!
Respect and knowledgeable workers
Two men who knew what they were doing, arrived on time,clean workers with respect for property and helpful . Took the packaging away with them
5 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that our team's punctuality, expertise, cleanliness, and respect for your property impressed you. We appreciate you mentioning their helpfulness and the removal of packaging.
The personal friendly staff who…
The personal friendly staff who listened to our requirements, who went above and beyond to ensure we had a relaxed enjoyable experience. Very knowledgeable and extremely helpful. Thank you Alex
31 janvier 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that our staff listened to your requirements and went above and beyond to ensure you had a relaxed, enjoyable experience. It's great to know you found them knowledgeable and helpful. Thank you!
Excellent service from the Nottingham…
Excellent service from the Nottingham branch, great Bed very happy
31 janvier 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you received excellent service from the Nottingham branch and that you are very happy with your great bed. Thank you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.