We were able to walk around the store without being harassed by the sales people. When we were ready to purchase the sales person was very knowledgeable and explained things clearly to us without be... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
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Lisez les avis des autres
Anthony was a fantastic sales guy, he explained all the differences between a Hypnos mattress and a Staples & Co mattress. He answered all the questions that I asked him and went into great detail... Voir plus
Both members of staff that helped me were excellent. They were informative and not pushy leaving me time to think about what I wanted to do then when I returned a few days later a different member of... Voir plus
Ordered the German made wardrobe in June the staff at the Oldham store were brilliant could not do enough to help. The wardrobe was made in Germany so had to wait for delivery after being built. It w... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Oldham
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, Royaume-Uni
4,7
Excellent
168 avis
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Very helpful staff member
Very helpful staff member , she was knowledgeable, pleasant and professional, overall a nice relaxing experience which is rare when spending thousands of pounds.
4 février 2025
Réponse de Bensons For Beds - Oldham
We're happy to hear that our staff member was helpful, knowledgeable, pleasant, and professional! We're glad you had a nice, relaxing experience. Thank you for your review, Megan at Customer Care
Great service
Service as we walked through the door, sales assistant was very helpful and knowledgeable and answered all our questions and was happy to show us around and recommend different beds.
17 janvier 2025
Réponse de Bensons For Beds - Oldham
We appreciate your feedback! We're happy to hear that our sales assistant was helpful, knowledgeable, and provided excellent service by answering your questions and recommending beds.
Take care,
Megan at Customer Care
The manager was a right grumpy bugger…
The manager was a right grumpy bugger old guy with a bit of a belly. Acting like he owned the place and everyone was below him, even the customers. We went in to ask questions regarding a bed we previously purchased just over 5 years ago. Regarding the warranty ect he had a right attitude towards us asking the questions. Luckily you had a lovely Asian woman and a white buy with a bald head working there to make your customers feel welcome. The guy with the bald head around 35 was so helpful if he wasn’t dealing with us we would have gone elsewhere, thank you
18 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Oldham
We appreciate you bringing this to our attention. We're sorry that your interaction with a member of our team wasn't positive. We're happy another team member was helpful. We'll address your concerns internally to improve our customer service. Thanks for your feedback, Megan at Customer Care
easy to use website,great…
easy to use website,great communications,very pleased with delivery news.
18 janvier 2025
Réponse de Bensons For Beds - Oldham
We appreciate your positive feedback! It's great to hear that you found our website easy to use and were pleased with our delivery updates.
Take care,
Megan at Customer Care
Good product
Good product, good delivery, everything was as expected, in time. I recomand this company. Thank you
17 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Oldham
We appreciate you recommending us! We're happy the product and delivery met your expectations and that everything arrived on time. Thank you for your feedback, Megan at Customer Care
Réponse de Bensons For Beds - Oldham
We appreciate you sharing your experience! We are so glad that our staff was helpful and informative during your visit with us.
Take care,
Megan at Customer Care
Excellent service
Very easy, wasn’t pressured at all was left to look around but help needed when we wanted it
16 janvier 2025
Réponse de Bensons For Beds - Oldham
We're happy to hear that your experience was easy and pressure-free! We appreciate that you felt supported when you needed assistance. Thank you for your feedback, Megan at Customer Care
Réponse de Bensons For Beds - Oldham
We're happy to hear that our salesperson's product knowledge was helpful! We appreciate your positive feedback and thank you for sharing, Megan at Customer Care
Réponse de Bensons For Beds - Oldham
We're happy you found good offers and helpful staff. We appreciate your feedback and are grateful for your support.
Take care, Megan at Customer Care
Purchase of a mattress and headboard
Your colleague Shannon was very helpful and appeared knowledgeable about the products. She pointed out more than one supplier and was very keen on getting everything right with our purchase
Initially went for just a mattress and a headboard. Ended up buying a new base as well NB: Our own decision, not down to pressure from salesperson!!
30 décembre 2024
Avis spontané
Réponse de Bensons For Beds - Oldham
We're happy to hear that our colleague was helpful and knowledgeable. We appreciate you mentioning their dedication to ensuring your purchase was right for you. Thank you for choosing us!
Thank you, Jess - Team Bensons
The Salesman was brilliant
The Salesman was brilliant , polite , informative and funny. Not in the slightest bit pushy. He tried to sort out the best deal for me
11 décembre 2024
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