Bensons For Beds - Poole692 Avis 

410
•
TrustScore 5 sur 5

4,9

Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.

L'entreprise a répondu

Noté 5 sur 5 étoiles

See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Poole692

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Royaume-Uni

  • 1202037271

4,9

Excellent

TrustScore 5 sur 5

410 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(410)

26 477 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

See Ruben at the Poole showroom

See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.

29 octobre 2026
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Réponse de Bensons For Beds - Poole692

Much appreciated Tony, means a lot and I'm glad that I was able to help out 😃

Noté 5 sur 5 étoiles

Benson for Beds

We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.

25 octobre 2026
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Réponse de Bensons For Beds - Poole692

Thank you so much, it was a pleasure to help!!

Noté 5 sur 5 étoiles

Thank you 😊 One happy customer

Staff in the store and the delivery staff are very friendly and professional and actually listen to the customer. Would highly recommend. Very happy with my purchase.

22 octobre 2026
Avis spontané
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Réponse de Bensons For Beds - Poole692

Thank you for your wonderful review! We're thrilled to hear that our staff made your experience enjoyable and that you're happy with your purchase. Your recommendation means a lot to us. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

It was a very pleasant and productive…

It was a very pleasant and productive experience at the Poole store.

I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress deal.

I completely recommend the store along with the great guys.

16 octobre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for your wonderful review! We're thrilled to hear you had a pleasant experience and found the perfect bed and mattress. Our team is dedicated to providing great service and information. We appreciate your recommendation and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

⭐ Outstanding Service at Bensons for…

⭐ Outstanding Service at Bensons for Beds, Poole! ⭐

We honestly couldn’t be happier with our experience with Bensons for Beds! It all started with a chat with one of their agents on the website, who was so helpful and pointed us in the direction of the Branksome, Poole store.

When we arrived, the store was incredibly busy, but from the moment we started talking to Paul, we felt in such good hands. Paul was absolutely brilliant — friendly, patient and so knowledgeable. We had lots of questions, but nothing was too much trouble, and at no point did we feel rushed or pressured. He really listened to what we needed and helped us find the perfect bed for us.

Dan, who was training from another store, was also lovely and added to what was already such a positive experience.

Honestly, what a fantastic team! It’s so refreshing to meet people who genuinely care about helping you, rather than just making a sale. Paul, in particular, is a real credit to the store, and we hope his hard work and wonderful customer service get the recognition they deserve.

We went in looking for a bed and came away feeling genuinely happy about the whole experience. Who knew buying a bed could involve so much laughter and be so much fun?! 😂

Good luck Dan in Southampton, you'll be amazing there too no doubt!

A massive thank you to Paul, Dan and the team at Bensons for Beds in Poole. You’ve been amazing, and we wouldn’t hesitate to recommend you to anyone. ⭐⭐⭐⭐⭐

18 octobre 2026
Avis spontané
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Réponse de Bensons For Beds - Poole692

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Paul and Dan at our Poole store. Our team is dedicated to providing exceptional service, and it's great to know that you felt supported throughout your visit. We appreciate your recommendation and hope you enjoy your new bed!

Noté 4 sur 5 étoiles

Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable. great nights sleep

Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable.

8 octobre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for your kind words! We're thrilled to hear that our team at the Branksome branch provided you with great service and expertise. Your satisfaction is our priority, and we appreciate your support. Enjoy your new mattress and bed!

Noté 5 sur 5 étoiles

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff from the start.
Great communication once decided.
Delivery guys also great.
Delighted.

3 octobre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with helpful and knowledgeable service. It's great to know that our communication and delivery team met your expectations. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Great service service from entering the shop to…

Great service from entering the shop to delivery

5 octobre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our service from start to finish. Our team works hard to provide a great experience, and your feedback means a lot to us. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Very pleasant and helpful sales assistant.

We were asked within a very good time frame if we needed any help.
The sales assistant was very helpful, friendly and explained everything in detail. My husband & i felt valued.

29 septembre 2026
Avis spontané
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Réponse de Bensons For Beds - Poole692

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to make every customer feel valued and appreciated.

Noté 5 sur 5 étoiles

Friendly helpful service with no…

Friendly helpful service with no pressure to buy immediately. Will recommend others

28 septembre 2026
Avis spontané
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Réponse de Bensons For Beds - Poole692

Thanks for the kind words, Mr. Seal. We hope you enjoy you new mattress!

Noté 5 sur 5 étoiles

We found Bensons for Beds poole very…

We found Bensons for Beds poole very helpful and we should have the bed delivered under a week from placing the order theres a very good selection and very good offers.

29 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thanks for the kind review, Peter. We hope you enjoy your new mattress!

Noté 5 sur 5 étoiles

Friendly staff at shop

Friendly staff at shop
good quality bedhead
delivered when promised

26 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thanks for the 5-star review, Ian. We really appreciate it!

Noté 5 sur 5 étoiles

The expeience of buying a new mattress…

The expeience of buying a new mattress was actually made fun by Paul at Poole Bensons for beds. THe Mattress arrived as promised, the delivery was seamless and the delivery team kept me informed and arrived at the appointed time. They were polite and helpful. All around a very positive experience I can thoroughly recommend Bensons for Beds

21 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for the glowing review! We are so glad that Paul and our delivery team made your mattress buying experience fun and hassle-free. Providing excellent service and timely delivery is always our top priority. Thank you for recommending Bensons for Beds!

Noté 4 sur 5 étoiles

Service and help in the store was great…

Service and help in the store was great however the delivery was not good as the driver said they did not assemble the bed.
Please ensure you tell them in store if you need assembly'

21 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for your feedback! We're thrilled you enjoyed our in-store service. We apologize for the delivery issue and appreciate your suggestion about assembly. We'll make sure to communicate this better in the future. We hope you love your new bed!

Noté 1 sur 5 étoiles

Reuben was very helpful

Reuben was very helpful, polite, not at all pushy, would definately go back to them to purchase again in the future.

19 septembre 2026
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Réponse de Bensons For Beds - Poole692

We're truly happy to hear about your positive experience with us Miss Chalk. We appreciate you sharing your kind words and look forward to assisting you again.

Take care,
Megan | Customer Care Specialist

Noté 5 sur 5 étoiles

Ruben and Timm were both very helpful…

Ruben and Timm were both very helpful and knowledgeable.

16 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thank you so much for the positive feedback! We take pride in our knowledgeable staff and we're happy to hear that Ruben and Timm were able to assist you. We appreciate your business and hope to see you again soon!

Noté 5 sur 5 étoiles

Everything was great from start to…

Everything was great from start to finish

13 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thank you for your kind words! We always strive to provide an exceptional experience from beginning to end. It was our pleasure to have you as our customer. Thank you for your support!

Noté 5 sur 5 étoiles

Excellent

Delivery on time. Agents helpful polite friendly efficient

7 septembre 2026
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Réponse de Bensons For Beds - Poole692

Thank you, Mr. Thorp. We hope you're enjoying your new mattress!

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