Dealt with Timm at the Poole store to purchase. He was excellent - polite, professional, patient - all we could have wanted. Price was great and Bensons were very accomodating in moving the delivery... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB
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Lisez les avis des autres
We visited the Poole Retail Park Branch today, to buy new mattresses for our Tempur adjustable bed. Leigh greeted us and directed us to the Tempur beds they had on display. He explained th... Voir plus
L'entreprise a répondu
Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Voir plus
L'entreprise a répondu
Really knowledgeable staff. Super helpful. Timm gave us all the info we needed to make a decision. Thanks to Leigh as well. We tried a lot of different stores before deciding and can really recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Poole692
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Royaume-Uni
- 1202037271
4,9
Excellent
391 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Poole692
We're so pleased you found our staff friendly, helpful, and knowledgeable, and that you received great customer service. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Well done Ruben.
Well done Ruben.
Great choice of beds to test drive without hassle. Ruben was most helpful talking at a speed and in a tone that could be absorbed clearly. Delivery time better than expected.
16 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so pleased to hear about your positive experience and that you found a great choice of beds to try without any hassle. It's wonderful that our team member was helpful and communicated clearly, and that your delivery was better than expected!
Team Bensons
Great Service from Ruben and the Team
Great Service from Ruben and the Team. Very patient too! Thank you
11 juin 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you received great and patient service from our team. Thank you for your kind feedback!
Team Bensons
Great delivery
Great delivery - kept us informed; on time; polite; helpful; efficient; quick. Amazing!
13 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so pleased to hear about your great delivery experience! It's wonderful to know our team kept you informed. Thank you for your amazing feedback!
Team Bensons
Fingers crossed 🤞
We haven't yet received our mattress but would say that the salesman, Timm, in the Branksome store was very helpful and knowledgeable. Would recommend you talk to him
(Listen for the Canadian accent).
11 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so glad to hear about your positive experience with our salesperson at the Branksome store. We appreciate you sharing your feedback and look forward to hearing about your mattress once it arrives!
Great service & advice. Saturday 11th July 2026
Tim made us feel very welcomed & gave us plenty of information that helped us decide what would be the best for us. There was no pressure, no sales pitch, just good honest advice.
14 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you felt welcomed and received plenty of helpful information. It's wonderful to hear you experienced no pressure or sales pitch, just good, honest advice.
Faultless
Faultless. Excellent front facing customer service and delivery was prompt.
11 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you experienced excellent customer service and that your delivery was prompt. Thank you for your kind feedback!
No rush or salesperson pushing
No rush or salesperson pushing.
The bed has reached all my needs with a swift delivery, disposal and assembly.
If you need a new bed then I highly recommend Bensons!
9 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so pleased to hear you had a positive experience with no pressure and that your new bed meets all your needs. It's wonderful that the delivery, disposal, and assembly were swift!
Amazing in store service & super…
Amazing in store service & super helpful delivery service.
5 juillet 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you experienced amazing in-store service and super helpful delivery. Thank you for your wonderful feedback!
Tim is a great salesman he is very…
Tim is a great salesman he is very knowledgeable about all the products that they have . He helped us choose the right mattress and bed for our requirements
27 juin 2026
Réponse de Bensons For Beds - Poole692
We're so pleased our salesperson was knowledgeable and helpful in assisting you to choose the right mattress and bed for your requirements!
Team Bensons
Excellent service by the salesman…
Excellent service by the salesman followed up by on time and curtious deluvery
27 juin 2026
Réponse de Bensons For Beds - Poole692
We're so pleased our team was excellent and delivery courteous. Thank you for your feedback!
Team Bensons
Efficient & very communicative
We were impressed with the Salesman & his knowledge making our choice of bed/mattress & headboard so much easier.
Very efficient & communicative. Operatives arrived at the given time & carried out dismantling of old & assembling the new bed. Hard working & left everything clean & tidy. Would totally.
27 juin 2026
Réponse de Bensons For Beds - Poole692
We're so pleased to hear our team's knowledge made your bed choice easier. It's wonderful that our operatives provided such efficient and tidy service. Thank you for your kind words.
Team Bensons
Réponse de Bensons For Beds - Poole692
Thank you for you kind words!
Team Bensons
Can’t recommend enough, really pleased with our visit, and mattress
We went to bed Benson for Beds not really sure what mattress we wanted. Reuben asked us politely if we needed any help, and listened to our needs, talk just through lots of options, but he’s gut was guiding us to one mattress in particular, and he was absolutely spot on. He is so knowledgeable, so enthusiastic, polite, kind, he was so patient with us, the sale wasn’t pushy at all. I hated my previous tempur mattress, my husband loved it, and Ruben really nailed down what he thought we needed, like I said, he nailed it. We even ended up buying some lovely pillows. He has an absolute shining example of excellent customer service, he went above and beyond, what a great guy. Would highly recommend him if you need to buy a bed, it’s so refreshing that someone knows what they’re talking about, takes pride in their job, and cares about you as a customer.
11 juin 2026
Avis spontané
Réponse de Bensons For Beds - Poole692
We are so pleased to hear about your positive experience finding the perfect mattress and pillows. It’s wonderful that our team member provided such helpful guidance and recommendations, making your decision stress-free. We truly value their commitment to excellent customer service.
Team Bensons
We had such great service
We had such great service, Paul and Ruben helped us find the perfect bed. Thank you both for your help.
11 juin 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you received such great service and found the perfect bed. Thank you for your kind feedback!
Team Bensons
Courteous service and excellent…
Courteous service and excellent knowledge of the product being sold
30 mai 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you found our service courteous and our team knowledgeable. Thank you!
Team Bensons
Réponse de Bensons For Beds - Poole692
We're glad our team was helpful! Thank you for your kind words.
Team Bensons
Great service
Great service, good quality beds for both frames and mattresses. Good pricing
8 juin 2026
Réponse de Bensons For Beds - Poole692
We're so pleased you received great service and are happy with the quality of your beds and pricing! Thank you for your feedback.
Team Bensons
Réponse de Bensons For Beds - Poole692
Thank you for your kind words. We are so glad you had a great experience.
Team Bensons.
spare bedroom mattresses
Reuben got straight to the point and asked about our budget and showed us the most appropriate single mattresses for our requirements in our spare room which wouldn't be used full time. He was courteous and helpful. It was a relief not to be in a bed shop for hours on end getting more and more muddled!
6 juin 2026
Réponse de Bensons For Beds - Poole692
We're delighted to hear about your positive experience! It's wonderful that our team member efficiently helped you find the perfect mattress for your spare room. We appreciate you sharing your feedback.
Team Bensons
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