Delivery and service was excellent. Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would... Voir plus
L'entreprise a répondu
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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Delivery and service was excellent. Bedbase looked good and strong in the shop.. but once delivered.. its just cheap wood structure... cheap plastic brackets to connect two half bases...metal would... Voir plus
L'entreprise a répondu
Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... Voir plus
L'entreprise a répondu
The staff were helpful,and friendly….delivery times not bad….awaiting a mattress swap at the moment which they facilitated no problem.
L'entreprise a répondu
The delivery men were very polite and helpful. It was an extremely hot day so I gave them cold drinks which they was grateful for. Bed was assembled quickly and where I'd asked it to be. Very happy an... Voir plus
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Écrit par l'entreprise
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, Royaume-Uni
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Very helpful staff. Gave us attention when needed but did not hassle.
We were looking for a new bed for my parents. Helen was helpful, patient and knowledgeable.
What could have been a stressful trip became a pleasure
Many thanks
Very helpful assistance. Plenty of options. Good advice. Clear and friendly.
Kayleigh from the Rayleigh branch was very helpful with our purchase experience.
Vicky who served us was really helpful and accommodating, fantastic service from start to finish
Great product at great price. Excellent customer service, from purchase through to communications and delivery. Would recommend and use again. Thank you.
Very helpful could not get a better person to help me. All my questions I asked she helped. All so I learned a lot about a bed mattress.
as soon as we went into the store in rayleigh we were greeted by a member of staff who asked if she could help in any way when i asked about the mattress on show she ran through about the different types and prices at no time did we feel under obligation to buy there and then but thanks to helen who was very helpful we purchased a mattress.
Hellen was very helpful & went through all the options to what we could get for our new bed
Purchased a mattress, mattress protector and 2x pillows.
The pillows were so uncomfortable we tried to return the next day, to then be told they cannot be returned. This was not advised at time of purchase, nor was there any signage in store to this effect. Pillow’s were £158!!
Will never use Benson for Beds again!!
The sales lady Helen was so friendly and helpful, such a great asset to the team at Rayleigh
Helen greeted my wife and I and asked how she could help us.
We explained what we were looking for and she explained in great detail what our options were.
She is a credit to your store
I previously purchased a mattress from the Rayleigh Store and went back to purchase pillows, as before the staff were very helpful, polite, friendly and not at all "pushy".
The selling to me of the mattress was easy and enthusiastic however I’ve had my mattress 8 months and followed all operating advice and the mattress is now soft and not fit for purpose ! This has cost £1200 plus and purposely want a firm mattress! Now the mattress is soft and does not perform by isolating you with your partner when they move in the bed ! This was not the case when brand new ! This has developed in the past couple of months! Like I say I bought what I believed to be a high end mattress that would be supportive and firm and have ended up with backache ! I would never buy from Bensons For Beds!
We were greeted by a warm friendly lady who ask Helen to assist us and she proved to be extreme helpful and knowledgeable.
Very helpful lady who knew a lot about the mattresses to help guide me. Given plenty of time to lay on them which helped me to choose (hopefully) the right one for me. Also good to know I can try for 40 days and return if not suitable.
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