Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... Voir plus
L'entreprise a répondu
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
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Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... Voir plus
L'entreprise a répondu
Nadeem was extremely helpful and patient with my specific requirements measurements and queries. There wasnt pressure to make a decision at that time. He left me the space to decide and come back to... Voir plus
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The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Voir plus
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We went in our local store to purchase a mattress, Nadeem a really helpful guy advised us and was very patient as it took us ages to decide!!! The store is massive and has lots of choice.
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Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Royaume-Uni
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Réponse de Bensons For Beds - Reading Forbury496
The sales person , Mo was professional, explained everything in nice simple manner

Réponse de Bensons For Beds - Reading Forbury496
Shayne the salesman understood our specific requirements and guided our choice in a very professional manner. The huge choice at Benson for Beds looked overwhelming at first sight and my wife and I required a lot of help to define our needs and purchase the correct mattress for us. Shayne patiently explained all of the areas to consider and we thanked him for his help which was most appreciated.

Réponse de Bensons For Beds - Reading Forbury496
Kind and helpful staff, very respectful of the house during assembly. Great experience and great quality of the products, both the bed and the mattress.

Réponse de Bensons For Beds - Reading Forbury496
The service from point of purchase uo to delivery and assembly has been superb. The staff we've dealt with have all been professional and polite. The guys who delivered werensuperb, carefully bringing the bed in, assembling it super quickly, checking I was happy with it abd understoid how to care for the product and apart from the new bed being there you wouldn't know they'd veen in as they tidued up after themselves

Réponse de Bensons For Beds - Reading Forbury496
The whole process went smoothly from selecting the correct mattress to the customer service.

Réponse de Bensons For Beds - Reading Forbury496
First of all had a good deal, mattress delivered on time. Service was good in the shop with warm welcome,hastle free and delivery staff were good and kept me informed. So far so good,enjoyig the purchase.

Réponse de Bensons For Beds - Reading Forbury496
We’re really happy with the beds — they look great, feel very sturdy, and seem really well made. The mattress is super comfortable as well. Delivery was amazing too, everything arrived carefully and the team were professional and helpful throughout. Great experience overall.

Réponse de Bensons For Beds - Reading Forbury496
Great customer service staff very helpful the guy name Akram help me a lot thank you benson for beds….

Réponse de Bensons For Beds - Reading Forbury496
They was very helpful and polite. And good at what they did,and took rubbish.

Réponse de Bensons For Beds - Reading Forbury496
The sales rep Arif wasn’t the slightest bit pushy, like some are, very helpful in helping us decide which mattress to go for and even managed to change the delivery date for us.

Réponse de Bensons For Beds - Reading Forbury496
Ishry was very helpful and showed us around. Explained everything to us. We were interested in a particular bed, but after seeing it and didn't like it, he took us and showed us other beds. As we were about to leave, he showed us another bed which we had not even thought of looking at. At the end of the day, we liked this bed and walked out happy customers after purchasing the whole set. Thank you Ishry.

Réponse de Bensons For Beds - Reading Forbury496
I had an excellent experience with Bensons For Beds. The staff were friendly, knowledgeable, and very helpful throughout the whole process. Special thanks to Mr. Akram and Isree for their outstanding customer service. They took the time to explain the different options available and helped me choose the perfect bed and mattress without any pressure.
The store had a great selection, and the quality of the products was excellent. The team were polite and professional throughout. Overall, I’m very happy with my purchase and the customer service I received. I would definitely recommend Bensons For Beds to anyone looking for a comfortable bed and a stress-free shopping experience.

Réponse de Bensons For Beds - Reading Forbury496
I was impressed by the professionalism of the salesman, he did not pressure me into buying any extra materials, accessories or insurences.
He allowed me to take my time when deciding to buy the Tempur Pro mattress and pillows.
He answred all questions to the best of his knowlage and when he has not sure a colleague helped with the correct answre
The devivery service was excellant. I had e:mails, followed by a call to let me know my time slot and delevery date.
Delerery men brought mattress and pillows up and removed my old matress with no issue.
The mattress is lovely and confitable to sleep in. it took time to get used to as my old matress was a springed one, this is firmer and is a memory foam bed. I still insist on putting a sheet to protect the white matress protective sleeve, however this is personal prevrence.
The pillows and extra thick, which is ideal as for the first time in years i am able to sit up bed comfirtably. This pillows are suprisingly comfitable to sleep on and are not hard or to bulky under my head.

Réponse de Bensons For Beds - Reading Forbury496
Delivery was on time, the guys were very friendly and assembled our bed very quickly and ran through everything with us.

Réponse de Bensons For Beds - Reading Forbury496
Excellent service in shop and very clear delivery instructions. Paul and Darren were polite friendly and very professional. My bed was delivered promptly and both men were extremely kind and helpful
. I was given very clear instructions about after care of product and could not fault them Thank you

Réponse de Bensons For Beds - Reading Forbury496
Everything went very smoothly. Service
very good which is hard to find in this
day and age. All members of staff
very helpful. Excellent all round.

Réponse de Bensons For Beds - Reading Forbury496
Great customer service in store and delivery was done on time. Overall a hassle free experience during the purchase of our son's bed.

Réponse de Bensons For Beds - Reading Forbury496
Everything superb from service in the store by Shayne through to delivery by excellent Carl and Luke who were careful and polite. Bed lovely

Réponse de Bensons For Beds - Reading Forbury496
Very satisfied with the help in store with purchasing mattress, very quick delivery and the delivery was excellent friendly polite delivery men

Réponse de Bensons For Beds - Reading Forbury496
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