Excellent service in store at Reading, prompt and efficient delivery and comfortable mattresses. I’ve taken a star off because there was a small rip in the base fabric of one of the mattresses when it... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
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Nadeem was extremely helpful and patient with my specific requirements measurements and queries. There wasnt pressure to make a decision at that time. He left me the space to decide and come back to... Voir plus
L'entreprise a répondu
The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Voir plus
L'entreprise a répondu
We went in our local store to purchase a mattress, Nadeem a really helpful guy advised us and was very patient as it took us ages to decide!!! The store is massive and has lots of choice.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Reading Forbury496
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Royaume-Uni
- 1189560813
4,7
Excellent
475 avis
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Good experince
Friendly, helpful and knowledgeable assistant in the store.
Delivery was on the date and time we were given. Efficient and courteous service from the delivery staff.
24 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thanks for the lovely feedback! So pleased everything ran smoothly from start to finish.
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜
The staff were very helpful and seem to…
The staff were very helpful and seem to understand and listen ti the customer needs
20 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Much appreciated—listening and understanding our customers is exactly what we aim for!
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Reading Forbury496
Great to hear! Brilliant value and smooth service is exactly what we aim for 😊
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
From instore experience to delivery and…
From instore experience to delivery and installation the service was first class, can not fault Bensons
2 avril 2026
Avis spontané
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your kind feedback. We’re delighted to hear that you received first‑class service throughout, from your in‑store experience to delivery and installation. Your comments are very much appreciated.
Thank you for your positive review – Lauryn at Customer Care 💜
Many beds to choose from very good…
Many beds to choose from very good service, very friendly, good advice.
13 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your feedback! 😊 We’re glad you enjoyed the wide choice of beds and received friendly service with helpful advice.
Thanks for choosing us – we hope to serve you again!
Megan | Customer Care Specialist
Réponse de Bensons For Beds - Reading Forbury496
We appreciate your feedback! We're so glad to hear our staff was friendly, informative, and helpful to you.
Team Bensons
Great service from start to finish
2 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your kind words — we’re glad you had a great experience with us.
We hope to welcome you back again,
Megan | Customer Care Specialist💜
From start to finish great service.
From start to finish great service.
Regular contact with updates on our mattress,
Deliver date and time on point.
Deliver staff very efficient on time and polite.
4 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your lovely feedback! 😊 We’re delighted to hear you received great service from start to finish, with regular updates and a delivery that was right on time. It’s great to know the delivery team were efficient and polite too. We really appreciate you sharing your experience,
Megan | Customer Care Specialist
Polite and helpful staff
Polite and helpful staff. Very welcoming and listened to what we wanted and knew a lot about the products on offer to us. Have kept us informed with updates. Reasonably priced goods and we were very happy with our purchase.
4 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your lovely feedback! 😊 We’re delighted to hear our staff were polite, welcoming, and knowledgeable, and that they really listened to what you wanted. It’s great to know you felt well informed, kept up to date, and happy with both the price and your purchase. We really appreciate you sharing your experience with us,
Megan | Customer Care Specialist
Very helpful went out of there way to…
Very helpful went out of there way to get it in our house
4 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
We're so happy to hear that our team went above and beyond to assist you. Thank you for sharing your positive experience with us!
Great delivery
Very nice delivery drivers, who didnt complain that parking was not ideal. Didnt hesitate to remove shoes at front doors. Did a great job. Some scuff marks were left on the walls but nothing that cant be easily fixed. Really very happy with service and wouldnt hesitate to use again.
23 mars 2026
Réponse de Bensons For Beds - Reading Forbury496
Thanks for the great review Elizabeth! So glad the delivery team were friendly, patient and happy to navigate the tricky parking — shoe protectors and all! Sorry about the little scuffs, but thrilled to hear you’re really happy overall. We’d love to help you again anytime,
Megan at Customer Care🌟
Helpful in choice of mattress and…
Helpful in choice of mattress and delivery was made on time. Many thanks to the delivery team they kept me informed of my delivery
15 mars 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you so much Mr Lloyd! We’re really glad to hear you found the help choosing your mattress useful and that delivery arrived on time. A big thank‑you as well to the delivery team for keeping you informed throughout the process. We really appreciate your feedback,
Megan at Customer Care! 🚚✨
Great service
Great staff, great product, great people delivering the bed. What else you ask! Thank you so much for making the purchase smooth and wonderful.
1 mars 2026
Réponse de Bensons For Beds - Reading Forbury496
Krishn Mohan,
We're so glad to hear you had a smooth and wonderful purchase experience! It's great to know you appreciate our staff, product, and delivery team. Thank you so much!
Team Bensons
Réponse de Bensons For Beds - Reading Forbury496
LM WILLIAMS,
We appreciate your feedback and are so pleased that you had a very good experience from placing your order to receiving your delivery.
Team Bensons
Good service from buying in store to…
Good service from buying in store to delivery to fitting.
27 février 2026
Réponse de Bensons For Beds - Reading Forbury496
Mr Sharma,
We're happy to hear that you received good service from your in-store purchase through delivery and fitting. Thank you!
Team Bensons
Simple easy to select a mattress very…
Simple easy to select a mattress very good service
27 février 2026
Réponse de Bensons For Beds - Reading Forbury496
Thanks so much for giving us 5 stars! Wonderful to know choosing your mattress was straightforward with great service throughout.
Looking forward to welcoming you back soon,
Megan at Customer Care
Great service from start to finish
Great service from start to finish, continuous updates re: delivery, good service from friendly delivery guys
23 février 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you so much! Delighted to hear everything was smooth from start to finish, with clear delivery updates and great service from our friendly delivery team,
Megan at Customer Care 😊
Great service which was friendly and…
Great service which was friendly and professional. Shayne at Reading branch was very helpful and delivery by Alfie and his colleague was perfect
20 février 2026
Avis spontané
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your great review Mrs Smith! 😊 We’re delighted to hear you received friendly, professional service throughout. Shayne at our Reading branch will be thrilled to know he was helpful, and we’re so glad that Alfie and his colleague delivered everything perfectly on the day. Your feedback means a lot to us,
Megan at Customer Care
Comfortable beds and helpful staff
Great selection of beds and mattresses, Ishry was very helpful in going through the different options.
Bed was delivered on schedule and assembly was very quick.
Great service and a very comfortable bed.
29 janvier 2026
Réponse de Bensons For Beds - Reading Forbury496
We're delighted you found a great selection and that our team member was helpful. It's wonderful the delivery and assembly were quick. We appreciate your feedback about our service and bed!
Stewart - Team Bensons
The shop assistant was very helpful and friendly
The delivery people were very friendly and helpful.
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Reading Forbury496
We're so happy the delivery people were friendly and helpful! We appreciate you taking the time to share your positive experience.
- Jessica at Team Bensons
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