Rather mixed bag. The woman we dealt with in Reading store didn't listen and was not very good, however customer services and the Reading Store manager was really helpful and after several months we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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Lisez les avis des autres
Great experience from start to finish! The sales team was super helpful, and the delivery and assembly guys were fast and really polite. Highly recommend! Both the mattress salesperson and the delive... Voir plus
L'entreprise a répondu
Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... Voir plus
L'entreprise a répondu
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Reading388
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, Royaume-Uni
- 1189337973
4,7
Excellent
303 avis
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Excellent customers service
I was served by store manger Muhammed .He has great knowlede and experience helped us to choose the right product.I will highly recommend to all.
28 mai 2024
The sales man was attentive but not in…
The sales man was attentive but not in your face which was good
the issue was at the end when he added a mattress cover and insurance claiming it was free but it was in lieu of the 10% discount available
i took the discount
25 mai 2024
Very efficient and knowledgeable staff.
20 mai 2024
Helpful sales man
9 mai 2024
A great time with a very knowledgeable…
A great time with a very knowledgeable salesperson
7 mai 2024
Great experience
Great team especially Samy, so friendly and professional. He gave good advices without trying to influence our decision which product to purchase.
22 avril 2024
No pressure buying
Shown different types of mattresses with advice and product details without pressure to buy. A time scale for trying the mattress so if not suitable you can exchange it.
10 avril 2024
Helpful & good range of beds
Very helpful and quick to determine what we wanted. There was a special bed which advised on mattress firmness for us. It was quite an intense experience as the salesperson talked throughout. We are looking forward to our new mattress arriving in a few weeks.
29 mars 2024
Friendly customer experience
Great customer service by Rita and loved the discounts during Easter.
28 mars 2024
Lots of choice and who knew so many…
Lots of choice and who knew so many types of mattress! We had an idea of what we wanted and the sleep test machine to define best mattress type was interesting but no explanation of what it was assessing other than saying firm or medium mattress. Also had to be firm with sales team as to which one we wanted as always being pushed ones that were in my view extremely expensive! Probably better commission!
28 mars 2024
It’s taken week to sort and I’ve done…
It’s taken week to sort and I’ve done all the chasing 😡
26 mars 2024
Customer service is great…
Customer service is great they advised now was the best time to put a deposit on our new bed even tho we didn't have a move date. They said that didn't matter we could pay the remainder and get a delivery date once we know.
And we would get the full discount that available at the time of our purchase.
24 mars 2024
Excellent service at Reading Branch
Mohammed Hussein at the Reading branch was very informative and provided a professional and friendly service.
14 mars 2024
Attentive staff.
6 mars 2024
New Mattress
Purchased a new mattress - had no idea where to start - there are so many choices - really helpful / patient staff - large showroom with lots of mattresses for me to try.
17 février 2024
We had a positive experience
We had a positive experience. Mohamed was helpful and knowledgeable about the products and understood our needs.
9 février 2024
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