Bensons For Beds - Reading388 Avis 

Manager polite knowledgeable nice very very helpfull

Excellent service from polite and knowledgeable Muhammad at your Reading (Link Retail Park) store. I am a returning customer - was so pleased with my last purchase and transaction that I went back and was not disappointed. Thank you!

Great welcome from Rita who was very knowledgeble on tempur mattress and explained the range to us with good advice. We were not rushed and with time to decide we returned that day to make our purchase.
They had an offer on and therefore were good on price. We will visit again for our next purchase. Thanks.

The service from the member staff was excellent, from asking sensible questions on what were our requirements to explaining the benefits of the various options available. He was very knowledgeable and helped us make the right decision on which bed and mattress met our requirements

Fantastic sales person, Sami who gave great advice and a fair deal. No pressure sale and worked to meet our criteria. Would happily recommend!

Punctual and efficient. Collected and packaged up the return very efficiently.

Great service, helpful staff and went above and beyond. (Rita)

The Sales Manager was very helpful when purchasing the mattress. We came home very pleased. We look forward to receiving our new mattress at the end of January

I went to choose a mattress and the sales assistant called Mohammed was very knowledgeable and helpful . He advised us on what was best according to our requirements. He was very efficient therefore we purchased a mattress there and then . We will be coming back to him for any future purchases . All in all it was a very positive and pleasant experience. Well done Mohammed and thank you so much for all of your help it was very much appreciated.

High quality of furniture 👍🏼 , and many thanks for Sami he was a very helpful person .

We had Sami help me in pick out which bed would be best for us

I visited the store over the festive period. I was impressed by the customer service provided by Sami. He was Friendly, knowledgeable and helpful.

I’d recommend this store for any bedding needs as the provides a wide range of products.

Entire team was brilliant, gave a very good information about the products and very helpful and professional for the entire service. Delighted customer !

I get a delivery date and time slot from Bensons - 09.11 to 11.11am
The day before delivery I get confirmation delivery time slot of 17:00 to 19:00pm.
Day of delivery, item is delivered @ 08:30am.
In todays digital world, I do not see how any reasonable organisation could get this so wrong.
Delivery guy said, "Dont open the packaging for a few hours, it prevents the mattress going mouldy".
There is nothing included with delivery that recommends this practice, so good job he remembered to mention it, imagine??

Approached with knowledge and care, straight to the point of my request. Thank you Sami

I was impressed by Benson's new technology to decide what level of mattress strength you needed. I also appreciated our sales consultant Rami who was informative and helpful without putting me under pressure to make a decision. He listened carefully to my requirements showed me the options that I could look for, explained the available offers and then left me to make my own decision. The store manager was then helpful in showing me the best way to order so that it suited our timescale.

Good service, Rita was very helpfull, she immediatly understood our requirement and was quick to point out a handfull of recommended mattresses, which made the decision process easy.
Minus 1 star as delivery takes 3 weeks.

The salesman was very knowledgeable and answered all our questions.

Ordered a new mattress for my 87 year old mother, was given a delivery date, so disposed of her old one, only for it not to arrive. When I contacted them to see what was happening, I was told that it might come the next day. By lunchtime, still no sign, I called again only to be asked if I had received an email to inform me that it would not arrive for another 2 weeks! I explained that my mother was having to sleep in a chair and thus I was very annoyed. In response, the manager phoned around and managed to locate one at another store, leaving me with a 40 mile round trip (nearly 2 hours) to collect it. Overall, not happy.